Client Relationship Manager

Key Responsibilities: 1. Build and maintain strong relationships with existing clients 2. Identify and pursue new business opportunities with current clients 3. Provide exceptional customer service and support 4. Understand client needs and preferences to offer tailored solutions 5. Collaborate with internal teams (e.g., sales, marketing, operations) to ensure seamless client experience 6. Manage client accounts, including onboarding, renewals, and upselling/cross-selling opportunities 7. Develop and implement strategies to enhance client satisfaction and loyalty 8. Monitor and report on client feedback, concerns, and market trends Requirements: 1. Excellent communication and interpersonal skills 2. Strong relationship-building and negotiation skills 3. Ability to work independently and as part of a team 4. Proactive and results-driven with a customer-centric approach 5. Experience in client-facing roles or sales *Goals:* 1. Increase client retention and satisfaction 2. Drive revenue growth through upselling and cross-selling 3. Foster long-term partnerships with clients This role requires a skilled professional who can build trust, understand client needs, and deliver value-driven solutions.