Client Relationship Management Intern/Fresher

As a Client Relationship Management Intern, you will play a crucial role in nurturing strong client relationships, managing key accounts, and ensuring client satisfaction. Your main responsibilities will involve supporting the account management team in understanding client needs, identifying growth opportunities, and enhancing client retention strategies. Additionally, you will be involved in conducting market research, analyzing performance data, and effectively communicating client feedback to internal teams. Your key responsibilities will include: - Building and maintaining long-term client relationships by understanding their needs and expectations. - Identifying opportunities for upselling and cross-selling additional services or products to clients. - Collaborating on strategic plans to enhance client retention and drive business growth. - Conducting research to understand clients" business objectives and industry trends. - Analyzing performance data and preparing detailed reports for client accounts. - Acting as a bridge between clients and internal teams to ensure seamless service delivery. - Addressing client concerns and resolving issues to maintain a positive client experience. - Staying informed about industry trends through market research and providing insights to support client objectives. - Collecting and analyzing client feedback to measure satisfaction and identify areas for improvement. To excel in this role, you should be currently pursuing a degree in Business Administration, Marketing, Communications, or a related field. You must possess strong interpersonal and communication skills, have an analytical mindset, and be detail-oriented and organized. Proficiency in Microsoft Office Suite and familiarity with CRM tools such as Zoho or Salesforce will be advantageous. A proactive and customer-focused attitude with problem-solving capabilities is essential for success in this position. Join us as a Client Relationship Management Intern and gain valuable experience in account growth strategies, client communication, and client satisfaction while contributing to the success of our account management team.,