Client Relationship Executive (CRE)

Job Description

Client Relationship Executive (CRE) Job - 1 Job Vacancy in Karaikudi | OCTS We strive to provide unique digital experience to the world. Client Relationship Executive (CRE) Jobs In Karaikudi Client Relationship Executive (CRE) Salary Based on Experience JOB DESCRIPTION We are seeking an experienced Client Relationship Executive to manage international voice and non-voice communication, especially with clients in the U.S., U.K., and other regions, ensuring client satisfaction and business growth through clear American English communication. RESPONSIBILITIES Develop and maintain strong, long-lasting relationships with clients across the U.S., U.K., and other international regions. Manage voice and non-voice communication channels (calls, emails, chats, video conferencing) with professionalism and clarity. Understand client objectives and provide tailored, result-driven solutions. Maintain accurate and up-to-date records of client interactions, issues, and resolutions using CRM systems. Monitor client feedback and support trends to suggest improvements and enhance service delivery. Stay current with industry trends and technologies to continuously improve client engagement. Respond promptly and professionally to client inquiries through multiple communication channels. Develop strategies to boost client retention and satisfaction. Demonstrate flexibility in working hours while managing tasks effectively and meeting deadlines. REQUIREMENTS Bachelors degree in any discipline from a recognized institution. Minimum 4 years of experience in client relationship management or similar roles. Proven experience handling international clients. High proficiency in American English, both spoken and written, to ensure effective communication with global clients. Excellent verbal and written communication skills. Strong attention to detail and problem-solving abilities. Prior experience in the IT or technology industry is a plus. Capable of working independently and collaboratively. Proficiency in using CRM software and platforms. Yearly Bonus & Increment Complimentary Lunch thrice a week & Breakfast on Saturdays Health Insurance policy Sick days off ESI & EPF benefits Team building activities If you want to join our wonderful team and have the talent and computer knowledge, please talk to us or email us. All our job vacancies located locally in Karaikudi. More Description * (.doc, .docx, .pdf, .jpg) Max file size:20Mb Please leave this field empty. We strive to provide unique digital experience to the world. No.3/494, Vairavapuram 2nd Street, Alagappa Puram Post, Karaikudi - 630 003, TamilNadu, India