Client Relation Executive

JD - Client Relation Executive – Real Estate Sales

Company: Prime Meridian

Location:Kundannoor, Kochi
Department: Sales & Marketing
Reports To:VP Sales
Job Type: Full-time

Key Responsibilities:

• Make outbound calls to potential clients from the company’s database and digital leads.
• Promptly respond to incoming leads via calls, emails, WhatsApp, website, and social media platforms.
• Qualify the leads based on budget, property preferences, urgency, and buying intent.
• Assign and escalate qualified leads to the appropriate sales representatives.
• Update and maintain accurate lead data in the CRM system.
• Track lead lifecycle from inquiry to closure and ensure all touchpoints are recorded.
• Generate periodic reports on lead status, follow-up history, and conversion performance.
• Schedule follow-up calls and reminders for the sales team.
• Maintain regular contact with potential clients through personalized communication.
• Share brochures, pricing, and project updates as required.
• Coordinate with marketing teams for campaign-generated leads.
• Liaise with the sales team to monitor lead progress and identify follow-up actions.
• Assist in arranging site visits, virtual tours, and client meetings.
• Analyse and report lead quality and source effectiveness.
• Suggest improvements to lead management processes and conversion strategies.

Key Skills & Competencies:

• Strong communication and interpersonal skills
• Good organizational and time management abilities
• Attention to detail and data accuracy
• Sales-oriented mindset with customer-centric approach
• Ability to multitask and work in a fast-paced environment

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field
• 3-4 years of experience in lead management or sales support, preferably in real estate or property development. Freshers with proper skills and aptitude can be considered.
• Knowledge of the local real estate market is an added advantage

Requirements:

• Excellent communication in English and Malayalam.
• Confident and persuasive phone manner.
• Prior experience in real estate or telesales preferred.
• Basic computer skills and familiarity with CRM tools.
• Digital marketing exposure is an added advantage.

Salary scale:

· 4-5 years’ experience: Rs. 23,000/- – 25,000/- gross monthly depending upon the candidate experience, qualification and performance

· Entry level: Rs. 18,000/- – 20,000/- gross monthly depending on the candidate caliber.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Work from home

Work Location: In person