Client Operations (Investor Operations) - Vice President

As a Vice President, Client Operations at KKR's Gurugram office, you will be responsible for leading the client operations team in areas such as client onboarding, communications, servicing, and client reporting. Your role will involve collaborating with various functional groups within the firm to enhance client experience by implementing processes and controls. You will work in a fast-paced environment, engaging with global teams, external agents, and counterparties to ensure operational efficiency and effectiveness. Your responsibilities will include overseeing day-to-day activities, ensuring quality and accuracy standards, engaging with fund counsel for entity formation, managing investor communications, supporting system upgrades, defining quality metrics, and stakeholder management. To excel in this role, you should have a Bachelor's Degree in Economics or Finance, with CFA, CPA, or MBA preferred. You should have at least 15 years of experience in a private equity firm or similar investment environment, along with experience in managing and developing high-performing teams. Excellent communication, interpersonal, and stakeholder management skills are essential, and knowledge of private equity and credit business is preferred. You should be able to manage multiple requests daily, assess risks, adhere to compliance frameworks, and work flexible hours to support global operations. Exposure to data integration, data management, and robotics is beneficial, along with proficiency in systems such as Salesforce, Snowflake, Jira, PowerBI/Tableau, and MS Office Suite. In this role, you will need to demonstrate strong leadership, collaboration, and stakeholder management skills. You will be responsible for recruiting, training, and developing your team to ensure high performance. Managing process metrics, KPIs, and dashboards, as well as coaching and providing constructive feedback to your team members, will be key aspects of your role. Your ability to work with global teams, resolve queries, and drive closure on requirements will contribute to the success of the client operations team at KKR. If you are a results-oriented individual with a proactive mindset, high intellectual curiosity, and a collaborative approach, this leadership position in client operations at KKR's Gurugram office could be the right fit for you. Join us in driving operational excellence, enhancing client experience, and contributing to the growth and transformation of KKR's global operations.,