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Client Operation Specialist

2 - 5 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

We are seeking a detail-oriented and proactive Client Operations Specialist to join our dynamic team in Broadleaf Results India . This full-time role is designed to support our MSP Operations function by handling transactional and value-added tasks to streamline and improve efficiency in post-recruiting Operations lifecycle for our client employees. This enables a strong synergy enabling Operations Leadership to focus on strategic, financial, client frontier and critical support functions. Key Responsibilities: • Execute transactional and recurring tasks to offload operational load from the U.S. Ops team, contributing to overall efficiency.• Support the MSP value chain, ensuring seamless coordination and execution of operations within client programs and performing the activities in a VMS System.• Maintain clean and well-organized VMS (Vendor Management System) tools to enhance reporting accuracy and operational reliability.• Perform daily reviews of invoice spreadsheets to ensure data accuracy and consistency .• Deliver accurate and timely reporting and audit documentation, ensuring compliance with client and internal standards.• Manage reminders and follow-ups with internal teams and vendors to ensure timely completion of key processes.• Coordinate billing and invoicing operations, including documentation, validation, and escalation support.• Assist in ad hoc and special one-time projects, often requiring analytical skills and coordination across departments.• Demonstrate availability and flexibility to support large, time-sensitive special projects within MSP and RPO programs, often on short notice. Preferred Skills: • Strong Written and Verbal Communication Skills• HR or BPO Process Background - Service oriented or ITES Sectors or GCC's• 1-2 Years of Corporate Experience in Medium to Large scale Process oriented Enterprise• Proficiency with Enterprise Apps and MS tools (especially MS excel)• Any Degree• Fresh Thought Process and Energetic Attitude Interested candidates are requested to submit their profiles to balakumaranr@aleroninc.com. For any inquiries, please feel free to contact me at Balakumaran - 8838169294.

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