Client Experience Executive

JOB DETAILS:-

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About Us:-

Task Tracker Pvt. Ltd.

innovation, efficiency, and success

Role Overview:-

Client Experience Executive

communication, problem-solving, and client servicing skills

Key Responsibilities:-

• Conduct product demos for clients as scheduled by the sales team.
• Provide structured demo feedback using designated Google Sheets.
• Build and maintain strong client relationships through excellent after-sales service.
• Ensure a smooth onboarding experience for new clients.
• Communicate with clients via calls, emails, and Google Meet to resolve concerns.
• Address objections regarding company products and provide effective solutions.
• Maintain accurate records of current and prospective clients.
• Respond promptly and professionally to client inquiries.
• Train and mentor junior client service employees to maintain service standards.
• Organize client training sessions/webinars to maximize product adoption.
• Ensure accurate entry of sales terms in the database to avoid billing errors.

Requirements:-

• Bachelor’s degree in any field.
• Proven experience in

  client servicing / customer success / account management

  .
• Proficiency in

  Microsoft Excel or Google Sheets

  .
• Strong organizational and time management skills.
• Ability to work effectively under pressure.
• Excellent analytical and problem-solving abilities.
• Strong verbal and written communication skills.
• A

  client-first attitude

  with exceptional customer service skills.

Why Join Us?

• Work with a

  creative and dynamic team

  .
• Supportive and approachable seniors & peers.
• Opportunity to

  shape your career

  in a fast-growing SaaS space.
• Enjoy

  creative freedom

  and ownership in your role.

How to Apply

hr@tasktracker.in

Application – Client Experience Executive