Client Engagement Manager

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About Maven Workforce

Maven Workforce is a leading staffing and recruitment solutions provider, empowering organizations with the right talent and workforce strategies. We specialize in building strong client partnerships and delivering end-to-end recruitment solutions across industries.

Role Overview

Client Engagement Manager

Key Responsibilities

• Act as the primary point of contact for assigned clients, ensuring effective communication and relationship management.
• Understand client requirements, workforce planning needs, and hiring strategies to deliver suitable solutions.
• Collaborate with internal recruitment and delivery teams to ensure timely and quality fulfilment of client needs.
• Drive client satisfaction through regular reviews, feedback sessions, and issue resolution.
• Identify opportunities for account growth, cross-selling, and upselling staffing and recruitment services.
• Develop client-specific engagement plans to build long-term partnerships and achieve revenue targets.
• Maintain and present reports on account performance, hiring trends, and client feedback.
• Stay updated on staffing industry trends, labour market insights, and competitor activities.