Client Advisor

As a Client Advisor at Chocovic, a Ludhiana-based brand specializing in customized gifting solutions, your primary responsibility will be to build and maintain strong client relationships. Located in Chandigarh, you will play a crucial role in ensuring customer satisfaction and providing exceptional service to our clients. Your daily tasks will include interacting with clients to understand their needs, managing their accounts, and assisting them with product selection and customization. Moreover, you will be expected to handle customer inquiries, resolve complaints, and provide information about insurance policies related to our products. To excel in this role, you should possess excellent client relations and customer service skills, along with the ability to ensure customer satisfaction and handle inquiries effectively. Strong communication skills, both verbal and written, are essential, as well as a knack for problem-solving and conflict resolution. The role requires the flexibility to work both independently and as part of a team, with relevant experience in a similar position being a definite plus. A Bachelor's degree is also required to be considered for this position. This is a full-time, on-site position with working hours from 10:30 a.m. to 8:30 p.m., based in Sector 9, Chandigarh. The salary range for this role is between 18000 to 26000 monthly. If you are interested in this exciting opportunity, please feel free to contact us directly at 7717300328 or 9878128300, or drop your CV at Hr@chocovic.in.,