Client Advisor

Company Description

Drawing upon a rich heritage of over 20 years of exceptional quality and craftsmanship, Miss Jo is on a mission to bring you the finest quality sterling silver pieces. Miss Jo is aspiring to become the world's leading purveyor of luxury silver jewelry, recognized for artistic innovation, exceptional craftsmanship, and an unparalleled customer experience. We empower individuals to embrace their unique style, making us the trusted partner in celebrating life's most precious moments. Each piece of Miss Jo jewelry is meticulously crafted to transcend time, symbolizing love, beauty, and enduring luxury.

Role Description

This is a full-time on-site role for a Client Advisor located in Mumbai. The Client Advisor will be responsible for providing exceptional customer service, building and maintaining client relationships, assisting clients in selecting luxury silver jewelry, and ensuring a seamless shopping experience. Daily tasks include handling inquiries, offering product knowledge, and achieving sales targets. The role also involves maintaining the visual aesthetics of the store and coordinating with the team to ensure client satisfaction.

Qualifications

• Exceptional customer service skills and experience in client relationship management
• Strong knowledge of luxury silver jewelry and a passion for fine craftsmanship
• Excellent sales and communication skills
• Ability to work effectively in a team and independently
• Attention to detail and an eye for visual merchandising
• Previous experience in a luxury retail environment is a plus
• Bachelor's degree in Business, Marketing, or related field