Company Description Chocovic is a Ludhiana, Punjab-based brand specializing in customized gifting solutions for weddings, baby showers, anniversaries, birthdays, festivals, and corporate events. Our beautifully designed boxes and hampers are filled with delectable, in-house prepared food items. Our sweets are also readily available for everyday enjoyment, bringing happiness to every occasion. Role Description This is a full-time, on-site role for a Client Advisor located in Chandigarh. The Client Advisor will be responsible for building and maintaining client relationships, ensuring customer satisfaction, and providing exceptional customer service. The role involves daily interaction with clients to understand their needs, manage their accounts, and assist them with product selection and customization. Additionally, the Client Advisor will handle customer inquiries, resolve complaints, and provide information about insurance policies related to our products. Qualifications Client Relations and Customer Service skills Ability to ensure Customer Satisfaction and handle Customer Inquiries Excellent Communication skills Strong problem-solving and conflict resolution skills Ability to work independently and as part of a team Relevant experience in a similar role is a plus Bachelor's degree Timings- 10:30a.m - 8:30p.m Location- Sector 9, Chandigarh Salary Range- 18000 - 26000 monthly Call Directly- 7717300328, 9878128300 or Drop your CV at Hr@chocovic.in
Company Description Chocovic is a Ludhiana-based brand known for its exquisite wedding cards & boxes, baby shower gifts, anniversary or birthday favors, festive hampers, and corporate gifting. Our beautiful boxes and hampers are filled with delectable, in-house produced food items, making our sweets easily available for everyday consumption. Whether for special occasions or daily enjoyment, Chocovic brings happiness in a box. Role Description This is a full-time on-site role for a Senior Customer Relationship Manager, located in Ludhiana East. The Senior Customer Relationship Manager will be responsible for managing customer relationships, ensuring customer satisfaction, resolving customer issues, and collaborating with the sales and marketing teams to develop customer engagement strategies. Daily tasks include addressing customer inquiries, maintaining accurate customer records, and analyzing customer feedback to improve services and products. Qualifications Strong customer service and relationship management skills Experience in sales and marketing, especially in customer engagement and retention Excellent communication and interpersonal skills Problem-solving and conflict resolution skills Ability to analyze customer feedback and implement improvements Bachelor's degree in Business Administration, Marketing, or related field is preferred Experience in the retail or gifting industry is a plus Salary:- 15k-22k in hand
As a Client Advisor at Chocovic, a Ludhiana-based brand specializing in customized gifting solutions, your primary responsibility will be to build and maintain strong client relationships. Located in Chandigarh, you will play a crucial role in ensuring customer satisfaction and providing exceptional service to our clients. Your daily tasks will include interacting with clients to understand their needs, managing their accounts, and assisting them with product selection and customization. Moreover, you will be expected to handle customer inquiries, resolve complaints, and provide information about insurance policies related to our products. To excel in this role, you should possess excellent client relations and customer service skills, along with the ability to ensure customer satisfaction and handle inquiries effectively. Strong communication skills, both verbal and written, are essential, as well as a knack for problem-solving and conflict resolution. The role requires the flexibility to work both independently and as part of a team, with relevant experience in a similar position being a definite plus. A Bachelor's degree is also required to be considered for this position. This is a full-time, on-site position with working hours from 10:30 a.m. to 8:30 p.m., based in Sector 9, Chandigarh. The salary range for this role is between 18000 to 26000 monthly. If you are interested in this exciting opportunity, please feel free to contact us directly at 7717300328 or 9878128300, or drop your CV at Hr@chocovic.in.,