Client Account Manager

We are looking for someone with a strong understanding of digital channels both paid and organic to grow the client's business in todays age.

We are seeking a Client Servicing Manager who is a proven account lead with experience in managing and running multiple campaigns for clients from various fields. The person should have been in the process from creative development through to deliver

ROLE & RESPONSIBILITES

• Manage end-to-end communications with clients
• Develop strong personal relationships with advertisers
• Own account reporting, including daily, weekly, and monthly reports
• Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders
• Gather feedback from clients to enhance performance
• Operational Work (Posting, Report Analysis etc.
• Create strategic monthly way forward plans for brands.
• Manage team and clients escalations.

PREFERRED CANDIDATE PROFILE

• Minimum 1 year of agency experience in Social Media and Digital Marketing/Advertising is a must.
• Experience managing shoots for videos and stills
• Campaign effectiveness tracking expertise preferred
• Proven experience running campaigns from creative development through pre-prod, production, and delivery
• Excellent attention to detail
• Brilliantly organized & a natural multitasker
• Proven experience partnering mid/senior clients
• Ability to recognize opportunities to push clients and do the right thing
• Experience in getting to the root of business, brand, and commercial challenges and being a trusted partner in solving these

SKILLS

• Strong interpersonal and communication skills
• Understanding of the clients business model and marketplace
• Strong understanding of Meta Ads and Google Ads along with organic social media strategies
• Knowledge of advertising techniques, including creative, research, and media outreach
• Ability to balance the needs of the client against the agency's bottom line
• Leadership skills with a non-aggressive leadership style
• Stress management and organizational skills
• Collaboration and teamwork skills
• Strong organizational skills, particularly if managing several clients simultaneously

The ideal candidate will be motivated, have a positive self-image, and possess the ability to work effectively in a team environment.

The candidate should be able to motivate themselves and others to achieve the desired results. They should also be able to provide guidance and direction to the team and offer constructive feedback for improvement.

If you have the skills, experience, and motivation to thrive in this role, we encourage you to apply.