18 Claims Support Jobs

As a Relationship Manager at BimaKavach, you will be responsible for managing and developing relationships with our B2B clients in Bangalore. Your role will encompass various aspects such as onboarding, retention, renewals, and cross-selling of insurance products. You will be the strategic advisor and trusted partner for Indian businesses, assisting them in protecting their assets effectively. Your primary responsibilities will include building and nurturing long-term relationships with client leadership teams, understanding each client's unique risk profile, and providing customized insurance solutions across Employee Benefits (EB) and Non-EB lines. You will be involved in end-to-end accoun...

01) Analyze claims which are unpaid and takes end to end action based on the denial received. 02) Call insurance and check for the reason why the claim was denied/rejected and make changes necessarily. 03) Generates reports to distinguish the collectable and non-collectables. 04) Checks status for the claims which have been recently submitted. 05) Documents notes based on the conversation with the insurance rep and updated provider office if any new issues are found. 06) Need to appeal the claim in portal (or) through call so the claim could get paid. 07) Need to have strong knowledge how an RCM works. Required Key Skills / Desired Experience: 01) Educational Qualification: Any Graduate Degr...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

Key Responsibilities: Provide ongoing support to partners in the Life and Health Insurance vertical. Act as the primary point of contact for partner inquiries and issues. Assist partners with product-related queries, policy issuance, claims processing, and other operational matters. Help partners understand and navigate insurance portals, ensuring they are equipped to utilize all available tools effectively. Coordinate with internal teams to resolve partner concerns in a timely and efficient manner. Support partner onboarding processes and ensure partners are fully trained on insurance products and systems. Monitor and track partner performance, ensuring adherence to company standards and bu...

You are a detail-oriented and client-focused Customer Service Representative (CSR) joining a trucking insurance agency. As the primary point of contact for commercial trucking clients, you will handle policy inquiries, certificates of insurance, renewals, endorsements, and claims support. Your role demands strong communication skills, a customer-first attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment. Your responsibilities include delivering exceptional service to commercial trucking clients through phone, email, and in-person interactions. You will address client inquiries regarding coverage, billing, policy status, and claims processes. Issuing Cert...

As a Senior Associate in US Claims at our company located in Infopark, Kochi, you will need to have a minimum of 2 to 3 years of experience in US Insurance Claims Support. Your monthly salary will range from Rs. 30,000 to Rs. 45,000. We require candidates with a graduation degree (B.Tech is not eligible) who are willing to work the 6 PM to 3 AM shift, which includes flexibility for rotational shifts, mostly during the night, from Monday to Friday. Your main responsibilities will include ensuring timely and accurate completion of all transactions received through the workflow tool, adhering to process guidelines, escalating any encountered issues to the team SME or Team Manager, completing ne...

You will be working as an Insurance Claims professional at Infopark, Kakkanad. The ideal candidate should have a minimum of 6 months to 1 year of experience in Insurance back-office processes, specifically in US Claims support. Candidates with a Commerce background are preferred for this role. Technical backgrounds such as B.Tech are not eligible for this position. As an immediate joiner, you should be available to start on 15th July 2025. Your responsibilities will include managing policy setups, changes, and claims intake by coordinating with client contacts through various communication channels. Additionally, you will be required to conduct quality audits, provide feedback to team member...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

As an Insurance Claims B1 professional at our company located in Infopark, Kakkanad, you should have a minimum of 6 months to 1 year of experience in insurance back-office processes, preferably in US Claims support. We are looking for candidates with a background in Commerce, either as Graduates or Postgraduates, to join our team. Please note that individuals from technical backgrounds such as B.Tech are not eligible for this position. Your primary responsibility will be to manage policy setups, changes, and claims intake by coordinating with client contacts through email, chat, and calls. Additionally, you will be conducting quality audits on associates" work, providing feedback, coaching t...

As a Senior Relationship Manager at BimaKavach in Delhi, you will play a crucial role in managing relationships with B2B clients, focusing on retention, renewals, and cross-selling of insurance products. BimaKavach is dedicated to revolutionizing how Indian businesses access protection by leveraging technology and a customer-centric approach. With a strong portfolio of clients including renowned names like BSNL and Daikin, we are committed to safeguarding every Indian business by 2047. Your responsibilities will include building and maintaining long-term relationships with client leadership teams, understanding their risk landscape, and providing customized insurance solutions. You will be r...

Job Description: Handle inbound and outbound calls for international insurance customers Provide assistance related to policy information, claims, billing, renewals, and documentation Understand customer queries and provide accurate, timely solutions Update customer records and maintain accurate documentation of interactions Ensure compliance with insurance regulations and internal guidelines Escalate complex queries to senior support or backend teams as required Meet defined performance metrics including AHT, CSAT, and call quality standards Maintain a high level of professionalism and empathy in every customer interaction

Handle customer calls in Malayalam related to insurance queries, claims, and renewals. Ensure quality service, maintain records, and support issue resolution. Meet daily productivity and quality targets. Required Candidate profile 12th pass or graduate, fluent in Malayalam, basic in English/Hindi. 0–2 yrs BPO or insurance voice experience. Must have Good communication, willing to work in Bangalore location.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Process Developer/Domain Trainee- P&C Claims Responsibilities: . Ability to draw accurate dat...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Claims Your role will require you to utilize your experience in and knowledge of FNOL proce...

Maintain strong relationships with insurance providers to negotiate the best terms for corporate clients Acquire new corporate clients each month for the Employee Benefits Initiative in collaboration with the Strategic Alliance Team Offer expert advisory services to corporate clients, helping them understand their group health insurance options and make informed decisions. Handle corporate customers and maintain excellent relationships with them. Leverage these relationships to focus on renewals and improve value-added services at client locations Provide comprehensive consultations to understand client needs and objectives, offering tailored employee benefits insurance solutions that align ...

Maintain strong relationships with insurance providers to negotiate the best terms for corporate clients Acquire new corporate clients each month for the Employee Benefits Initiative in collaboration with the Strategic Alliance Team Offer expert advisory services to corporate clients, helping them understand their group health insurance options and make informed decisions. Handle corporate customers and maintain excellent relationships with them. Leverage these relationships to focus on renewals and improve value-added services at client locations Provide comprehensive consultations to understand client needs and objectives, offering tailored employee benefits insurance solutions that align ...

Role & responsibilities Program Objective This traineeship aims to provide hands-on exposure, skill development, and mentoring in key support functions within support functions for Generali Central Insurance. It serves as a springboard for long-term careers, with the potential for full-time employment upon successful completion of traineeship period. Key Responsibilities You will be placed in one of the following departments, based on your background and interest: Human Resources - Assist in recruitment, onboarding, and employee engagement activities - Support diversity & inclusion initiatives Operations / Policy Servicing - Help manage documentation and workflow for policy issuance and serv...

Experience: Minimum 1 to 2 years experience in AR Calling Working Days: 5 Days (2 Week Offs with Rotational Shift) 01) Analyze claims which are unpaid and takes end to end action based on the denial received. 02) Call insurance and check for the reason why the claim was denied/rejected and make changes necessarily. 03) Generates reports to distinguish the collectable and non-collectables. 04) Checks status for the claims which have been recently submitted. 05) Documents notes based on the conversation with the insurance rep and updated provider office if any new issues are found. 06) Need to appeal the claim in portal (or) through call so the claim could get paid. 07) Need to have strong kno...