Insurance Claims Specialist

You will be working as an Insurance Claims professional at Infopark, Kakkanad. The ideal candidate should have a minimum of 6 months to 1 year of experience in Insurance back-office processes, specifically in US Claims support. Candidates with a Commerce background are preferred for this role. Technical backgrounds such as B.Tech are not eligible for this position. As an immediate joiner, you should be available to start on 15th July 2025. Your responsibilities will include managing policy setups, changes, and claims intake by coordinating with client contacts through various communication channels. Additionally, you will be required to conduct quality audits, provide feedback to team members, and offer support to frontline associates and trainees. You must possess excellent verbal and written communication skills and be willing to work in rotational night shifts. This is a full-time position that requires you to be available for Work from Office (WFO) in Kochi. Furthermore, you will be responsible for handling complex accounts, resolving issues, and providing on-the-job training to new hires. In terms of benefits, you will receive commuter assistance, health insurance, and Provident Fund. The work schedule is Monday to Friday, with night shifts and rotational shifts following the US shift timings. You must be able to commute or relocate to Ernakulam, Kerala, before starting work. To be considered for this position, you must have a Bachelor's degree and at least 1 year of experience in US Insurance Claims. Additionally, you should be available for night shifts and work from the office in person. If you meet these requirements and are eager to contribute to a dynamic team, we look forward to welcoming you on board on 15th July 2025.,