5 Team Support Jobs

Sodexo is looking for a proactive and experienced Assistant Cafe Manager to support the Cafe Manager in overseeing all daily operations of our cafe. This role is crucial for ensuring exceptional customer service, efficient operations, and maintaining high standards of food quality and hygiene. The Assistant Cafe Manager will assist with team leadership, inventory management, sales initiatives, and ensuring a welcoming atmosphere for all patrons. Key Responsibilities: Operational Oversight: Assist the Cafe Manager in the day-to-day running of the cafe, ensuring smooth service flow, efficient order processing, and timely food and beverage preparation. Customer Service Excellence: Ensure all customers receive outstanding service; handle customer feedback and resolve issues promptly and professionally to maintain high satisfaction. Team Support & Supervision: Support the Cafe Manager in training, motivating, and supervising cafe staff. Help with scheduling, task delegation, and performance monitoring to ensure a cohesive and productive team. Inventory & Stock Management: Assist with managing inventory levels for food, beverages, and supplies. This includes placing orders, receiving deliveries, conducting stock counts, and minimizing waste. Quality Control & Hygiene: Ensure all food safety and hygiene standards are strictly adhered to, maintaining a clean and organized cafe environment, including the kitchen and serving areas. Sales & Financial Contribution: Support initiatives to drive sales and meet financial targets. This may involve promoting new menu items, managing cash handling, and assisting with daily reporting. Equipment Maintenance: Oversee the proper use and basic maintenance of cafe equipment, reporting any malfunctions or repair needs to the appropriate personnel. Compliance: Ensure the cafe operates in full compliance with all company policies, health and safety regulations, and licensing requirements. Reporting: Assist the Cafe Manager in preparing operational reports, tracking key performance indicators, and identifying areas for improvement. Qualifications: Proven experience in a supervisory role within a cafe, restaurant, or hospitality setting. Strong understanding of cafe operations, including food preparation, service standards, and inventory control. Excellent leadership, interpersonal, and communication skills. Ability to work in a fast-paced environment and manage multiple tasks effectively. Knowledge of food safety and hygiene regulations. Proficiency in point-of-sale (POS) systems and basic computer skills. Customer-focused with a strong commitment to delivering high-quality service. Flexibility to work various shifts, including weekends and holidays, as required.

Job Summary: The Steward/Caption is responsible for efficiently managing the allocated counter during peak hours, ensuring all Standard Operating Procedures (SOPs) are followed in billing, parcel handling, counter service, and kitchen operations (specifically Idli, Vada & Dosa). The role also involves training new joiners in these sections, maintaining high standards of service, and contributing to a smooth customer experience. Key Responsibilities: Counter Management: Manage the allocated counter during rush hours as per SOP. Handle billing, parcel, counter, and kitchen (Idli, Vada & Dosa) operations efficiently. Training: Train new joiners in the assigned section (billing, parcel, counter, or kitchen) according to established SOPs. Customer Service: Provide prompt and courteous service to customers, ensuring a pleasant experience. Address customer queries and resolve issues quickly. Operational Excellence: Maintain cleanliness and orderliness at the counter and kitchen. Ensure all equipment and supplies are available and in good condition. Team Support: Assist team members during busy periods to maintain service standards. Foster a positive and collaborative work environment. Benefits: Salary on every 5th of every month 3 meals Accommodation PF & ESIC Diwali Bonus Weekly off 30 Yearly Holidays Joining letter, Offer letter, Experience letter

Role & responsibilities Share your profile at careers@unipaper.in Basics: Develop new leads and Update in SAP. Preparing Sales Quotations in SAP Arrange samples as per customers requirements. Negotiate on delivery with customers in coordination with the Reporting Senior. Communicate Order Updates to the customer in coordination with the back-office team. Coordinate with production team for setting priority against order. Maintain and develop relationship with customers.. Analyzing Loss sales data and taking corrective measures in planning inventory Miscellaneous: Assist other Sales team members, whenever required. Prepare MIS Reports for monthly sales Performance Review. Update All Enquiries in SAP CRM Module. Preferred candidate profile Graduate with 1 - 3 years of sales support or inside sales experience. (preferably in a manufacturing or B2B environment) Proficient in SAP and CRM tools. Strong communication and coordination skills. Detail-oriented, with experience in preparing quotations, handling customer communication, and supporting sales operations. Team player with basic data analysis and reporting skills.

Team mentoring & management Develop plans, monitors and reports health Patch Rollouts, Anti virus, DC Smart Hand co-ordination VIP Support and P1 Work Experience on O365, One drive, basic understanding of Domain joining process.

1- logging calls, coordinating with clients and try closing eligible calls over phone 2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors 3- Taking customer feedback of open cases and updating completed calls in system 4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors 5- Ensure timely completion of complaints and enhance customer satisfaction. 6- Prepare the data of inventory aging report, send defective and aging spares to Delta 7- preparing vendor agreements and submission for renewal case and new service vendors 8- MIS Reporting based on daily, Weekly, and monthly reports 9- Vendor monthly claim submission 10 Arranging technical training to partner engineer as applicable.