2817 Claims Jobs - Page 5

Company: Marsh Description: Under limited supervision, administers policies and claims to serve as the contact between insurers and the insured . Manages and prioritizes own workload to meet individual SLA, KPI and Quality targets. Adheres strictly to the Companys Quality practices and other systems and procedures to ensure the proper protocol is followed. Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) Works with Inplant Team Leaders and Operations Services Team Leaders to identify continuous improvement opportunities within operational processes. Builds and maintains strong working relationships with internal and external stakeholders and maintains an awareness of the customer s business and insurance needs. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: MMC Corporate Description: What can you expect Review the payment requisition report and highlight entries which need Accounting Ops Manager to review manually Ensure appropriate Business approvals & supporting information have been attached in case of sanction check scenario Review urgent payment request and corresponding details Conduct additional checks for third party payment requests and take appropriate actions as per Controllership / Compliance guidelines Review details and ensure appropriate approvals / information has been shared for payments being made before settlement due date or are being offset against due payable or will result in Marsh funding Send payment request for authorization once all required information has been obtained and relevant checks have been completed for requests which required manual review Review payment authorization request and approve or reject the request in Fiduciary system Receive payment confirmation details including transaction reference details and store report in DMS Send settlement advice details to the trading partner and store copy in DMS Perform checks to ensure the statement is unique (has not been processed previously) and identify entries to be excluded from the report for processing with reasons Review entries excluded for processing and take appropriate actions to resolve exception (For e.g. requesting Treasury to liaise with Banking partners if required) Review each individual cash entry and create credit advice (cash receipting voucher) Identify and assign the account ledger and the respective AO Staff Accountant for cash matching of each entry Review scenarios where ledger account code & cash matching technician has not been assigned and identify the appropriate ledger code / cash matching technician Mark entry as unidentified and post in unidentified cash ledger account where ledger code & cash matching technician remains unassigned Post cash in the respective ledgers for identified and assigned accounts What is in it for you Discover whats great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping clients manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion , Corporate Social Responsibility , and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependants Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organisation Preview to our current base policies: Maternity benefits : Sum insured for normal delivery is INR 65,000 and C-section is INR 75,000. Mental health on IPD (up to full sum insured) and OPD (up to 40,000) to cover Psychiatric and related treatments Home care and treatment up to INR15,000 (COVID related) covered per member Hotel quarantine up to INR 50,000 (COVID related) covered per member Make shift or temporary hospital treatment up to INR15,000 (COVID related) covered per member Enhanced colleague experience through Benefitme portal (one stop self-service for enrollment & tracking of claims) Voluntary top up: Sum Insured options: 2 Lacs, 3 Lacs and 5 Lacs All benefits same as base except for Mental illness on OPD basis Although completely voluntary, colleagues would be encouraged to enroll considering dependents age & pre-existing health conditions Corporate buffer would be made available on exception basis only, provided colleagues have taken a top up plan 6 months instalment option through payroll New Joiners would be able to opt for Top-up upon joining within a 30 day window We will count on you to: Take end to end responsibility of delivery Take on additional activities within the existing bandwidth. Extended hours during month end might be required Meet the TAT and accuracy consistently What you need to have: Any relevant Accounting degree 1-2 years of experience in accounting Prior experience in working in similar roles What makes you stand out Prior working experience in Insurance Sector BUSINESS GROUP STATEMENT Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal

Company: Marsh Description: Order to cash MMC is seeking candidates for the following position based in the [MUMBAI, INDIA] office: What can you expect Review the payment requisition report and highlight entries which need Accounting Ops Manager to review manually Ensure appropriate Business approvals & supporting information have been attached in case of sanction check scenario Review urgent payment request and corresponding details Conduct additional checks for third party payment requests and take appropriate actions as per Controllership / Compliance guidelines Review details and ensure appropriate approvals / information has been shared for payments being made before settlement due date or are being offset against due payable or will result in Marsh funding Send payment request for authorization once all required information has been obtained and relevant checks have been completed for requests which required manual review Review payment authorization request and approve or reject the request in Fiduciary system Receive payment confirmation details including transaction reference details and store report in DMS Send settlement advice details to the trading partner and store copy in DMS Perform checks to ensure the statement is unique (has not been processed previously) and identify entries to be excluded from the report for processing with reasons Review entries excluded for processing and take appropriate actions to resolve exception (For e.g. requesting Treasury to liaise with Banking partners if required) Review each individual cash entry and create credit advice (cash receipting voucher) Identify and assign the account ledger and the respective AO Staff Accountant for cash matching of each entry Review scenarios where ledger account code & cash matching technician has not been assigned and identify the appropriate ledger code / cash matching technician Mark entry as unidentified and post in unidentified cash ledger account where ledger code & cash matching technician remains unassigned Post cash in the respective ledgers for identified and assigned accounts What is in it for you Discover whats great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping clients manage some of the worlds most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion , Corporate Social Responsibility , and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependants Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organisation Preview to our current base policies: Maternity benefits : Sum insured for normal delivery is INR 65,000 and C-section is INR 75,000. Mental health on IPD (up to full sum insured) and OPD (up to 40,000) to cover Psychiatric and related treatments Home care and treatment up to INR15,000 (COVID related) covered per member Hotel quarantine up to INR 50,000 (COVID related) covered per member Make shift or temporary hospital treatment up to INR15,000 (COVID related) covered per member Enhanced colleague experience through Benefitme portal (one stop self-service for enrollment & tracking of claims) Voluntary top up: Sum Insured options: 2 Lacs, 3 Lacs and 5 Lacs All benefits same as base except for Mental illness on OPD basis Although completely voluntary, colleagues would be encouraged to enroll considering dependents age & pre-existing health conditions Corporate buffer would be made available on exception basis only, provided colleagues have taken a top up plan 6 months instalment option through payroll New Joiners would be able to opt for Top-up upon joining within a 30 day window We will count on you to: Take end to end responsibility of delivery Take on additional activities within the existing bandwidth. Extended hours during month end might be required Meet the TAT and accuracy consistently What you need to have: Any relevant Accounting degree 1-2 years of experience in accounting Prior experience in working in similar roles What makes you stand out Prior working experience in Insurance Sector BUSINESS GROUP STATEMENT Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal

Role Title: Assistant Area Sales & Customer Manager Function: Customer Development Work Level: 1D Location: Mumbai RO Here is how your day at Unilever would look like: Customer Infrastructure & satisfaction: The ASCM is responsible for ensuring a robust Customer Infrastructure is in place in the territory. Distributors are appointed by the ASCM wherever necessary, and it is his/her responsibility to track their overall performance on key metrices. ASCM is supposed to optimize the quantity & quality of customers in his area such that there are no service gaps while ensuring adequate service levels for trade and financial viability for customers. She/He monitors the financial health and profitability of all Customers. The ASCM also needs to step in from time to time to resolve customer issues which cannot be handled at a field-force level. Along with his/her team (FF) the ASCM is also responsible for primary & secondary customer complaint resolution. Growth & Execution: The ASCM drives Top-line growth in the area and ensures all execution metrices are also in place. She/He will also need to monitor channel-wise and category-wise growths in the territory. It is also the ASCM s responsibility to ensure all new launches are landed in the area and to ensure all merchandising activities are run well. Execution metrics are the input metrics for delivering share gaining growth and are hence very important. Drive a team: Team handling & team building are the most important aspects of an ASCM s role. An ASCM is responsible for managing the team, motivating them and getting them to deliver their metrices. She/He needs to understand the working style and strengths and weaknesses of each person to get them to reach their potential and also needs to provide developmental inputs on a continuous basis. How an ASCM binds his/her team together is often a make-or-break factor in performance of a team. Liaising with key Partner Functions: The ASCM liaises with the Supply Chain Team to ensure pack wise estimates are built correctly for the area. She/He also ensures norms build up at an RS level are hygienic and supplies from depots are in order. She/He also ensures that the stock build up at Customer points are at the acceptable level. The ASCM works with the Commercial Team to ensure customers are healthy and that payments to company are in order. Ensuring controls & financial hygiene: Along with Commercial & Supply Chain team, ASCM is supposed to have check on system hygiene at customers on aspects like extent of sales return, extent of damage/ shortage claims, mismatch between primary & secondary, physical vs. book stock mismatch, trade discount hygiene etc. ASCM needs to play an active role in probing cases of deviation from norms on the above-mentioned aspects. Key Skills & Requirement: MBA with relevant experience. Analytical skills and demonstrated ability to manage the business by the numbers. Jobs involving quick decision making. Jobs involving extensive oral communication, people interaction & negotiation. Experience in a highly analytical, results-oriented environment. Preferably FMCG. External customer interaction. Experience of jobs involving active listening skills, highly consultative and solutions oriented. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience in selling new products and developing markets. All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding.

Job Description: Market Functions: Manage n ational accounts like Reliance, Spencers, MRL, Metro Cash and Carry, VMart for FMCG foods brands. Territory planning to ensure optimal coverage, infrastructure, visibility and service levels. Size and seize market level opportunities by building a strong business case around them and getting necessary investments and efforts to realize them. Engage with distributors so as to create collaborative, long term relationships with them to support growth ambitions. Manage trade spends as per agreed norms and deliver maximum results from them by innovative deployments. Ensure delivery of In Store Visibility and execution as per MARS standards leveraging tools available . People Function : Lead, Monitor, Motivate and drive performance by leverage selling tools and incentive programmes as designed by the company. Coach FSA s on the Mars Sales & Distribution system and drive desired productivity levels. Implement structured training interventions as per agreed calendar to continuously upskill his FSA team. Recruit desired numbers of FSA s of targeted profiles within specific timelines. Administration: Ensure timely submission of trade and distributor related paperwork such as claims, competitor information and any other information required from time to time. Effectively coordinate with CFA and Distributors to ensure adherence to PDP and delivery schedules. Key competencies required: Delivers Consistent Results Action Orientation Planning, Priority Setting Drive for results Creates Collaborative Relationships Customer Service Excellence Route to Market Optimization

For over 30 years, Beghou Consulting has been a trusted adviser to life science firms. We combine our strategic consulting services with proprietary technology to develop custom, data-driven solutions that allow life sciences companies to take their commercial operations to new heights. We are dedicated to client service and offer a full suite of consulting and technology services, all rooted in advanced analytics, to enhance commercial operations and boost sales performance. As a Market Access Consultant, you will collaborate with cross functional and cross geographic teams to deliver high impact market access, pricing, and contracting insights. You will partner with clients Value & Access, Brand, and Commercial teams to drive data driven decision making through advanced data wrangling, modeling, and real world evidence analyses. This position offers a solid foundation for career growth in Market Access leadership roles. Well trust you to: Design and execute market access projects, including payer landscape assessments, formulary access analyses, deep dives into access barriers, contracting scenario modeling, and contract operations. Extract, clean, and integrate longitudinal datasets (e.g., claims, patient services, formulary data) using SQL and scripting languages (Python/SAS). Leverage real world evidence sources to quantify patient journeys and treatment dynamics from access standpoint. Act as a Market Access subject matter expert, guiding and onboarding Associates and Associate Consultants. Collaborate with internal leadership and client teams to define project objectives, deliverables, and timelines. Present analytical findings and recommendations through compelling slide decks. Develop interactive dashboards and reports in Tableau or Power BI to effectively communicate insights and support stakeholder decision making. Youll need to have: 4+ years in U.S. life sciences consulting, with at least 2 years focused on market access, health economics & outcomes research (HEOR), or a related field. Deep understanding of the U.S. healthcare system, including payer mix (commercial, Medicaid, Medicare) and market access levers (rebates, contracting). Prior exposure to pharmaceutical pricing strategies and contracting negotiations is a plus. Proficiency in data wrangling and ETL tools: Excel, SQL, Python, or SAS. Hands on experience with real world data sources and formulary databases. Strong analytical mindset with meticulous attention to detail. Excellent verbal and written communication, capable of translating complex analyses into clear and intuitive recommendations. Self motivated and highly organized, with the ability to manage multiple projects and deadlines independently. Collaborative team player who thrives in a client facing environment. What you should know: We treat our employees with respect and appreciation, not only for what they do but who they are. We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth. You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project. We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients, but also to becoming leaders in sales and marketing analytics.

Company: Guy Carpenter Description: We are seeking a talented individual to join our Fiduciary team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Manager Fiduciary We re seeking a Manager Fiduciary who will have an opportunity to understand end to end lifecycle of Re-insurance Broking. A place to enhance your knowledge and leadership skills. Immense opportunity to lead Change Management initiatives as teams are undergoing system/process migration. Within the first 30 days, we expect you to gain in-depth knowledge of the service you would oversee & understand the role requirements. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to technically lead the team and be a single point of contact for all technical escalations, process improvements. Lead discussions and build relationships with Clients / Re-insurers / Business units as well as Placing brokers. We will count on you to: Core Accountabilities: Processes cash receipts and disbursement of fiduciary funds and reconciliations responding to resulting queries. Supports personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) to facilitate reporting from the CSS Dashboard and other system tools. Leverages in-depth knowledge of fiduciary systems, processes, policies, and procedures in day-to-day work. Prepares, records and reports customer billing transactions emanating from broker ledger. Responds to requests from various stakeholders, and appropriately escalates issues. Develops strong client/market relationships providing value added service. Maintains technical reinsurance knowledge and skills to effectively manage and service assigned client and/or market portfolio. Works with cross-functional teams (e.g., Compliance, Finance, etc.) to resolve sensitive client issues. Process Management: Have a sound end to end understanding of the business process Delivery as per company standards and continuous rigor on improving business performance Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success Manage migrations seamlessly This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution Risk & Compliance: Ensure Compliance adherence to internal and external regulators guidelines Be actively involved in managing FMEA, Risk Register and all compliance related matters as per the defined timelines. People Management: Manage capacity planning and forecasting Ensure leave policy as per business demands Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings Embed a continuous improvement culture by motivating & influencing teams to drive process improvement Participate in central projects and deliver as per the agreed objectives Financial & Operational Performance: Ensure unmatched cashes, Receivables, Income exposure is well within acceptable limits and exposure over 4 months are all known and escalated to Regional Leaders. Drive discussion and escalation to ensure response from Clients, Re-insurers, Third Party, etc. to ensure we meet our Fiduciary responsibility in a regular and timely manner. Manage SLAs on Accuracy, productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries Responsible for managing available resources (people, process) effectively to ensure operational efficiency Knowledge and Skills: Excellent communication and leadership skills Organizational and time-management skills Decision making skills Problem solving skills Knowledge of Broking business and the Insurance terminologies. In-depth knowledge of performance metrics Ability to prioritize and handle multiple tasks/projects during peak volume periods Collaborative mindset across levels and teams Good command on MS Office applications (MS-Excel, MS-Word) Influencing Communication skills Analytical abilities Rigor and Agility What you need to have: 10+ years of experience in insurance / Re-insurance broking in the operations / finance areas Should have undertaken the responsibility of coaching / mentoring technical experts. In -depth knowledge of Reinsurance concepts, Market systems, general business trends, financial and regulatory impacts on the organization Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required. Experience in Re-Insurance Broking Accounts/Fiduciary function. Experience working with stakeholders across all CSS teams (claims, client teams, RM, etc.) Experience influencing others indirectly to accomplish a goal. Experience handling multiple client requests. What makes you stand out Track record of successful fiduciary account management Client and/or market facing experience Adaptable communicator, facilitator, influencer and problem solver Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively CII Certification Past experience of leading a team of 10-15 members Proven Insurance domain knowledge in the entire General Insurance lifecycle Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Guy Carpenter , a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp .com , or follow on LinkedIn and X . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. For more information, please explore Veradigm.com . What will your job look like: The Operations Support Processor is responsible for the batching, tracking, scanning and indexing of charge, payment and correspondence information into the document storage system. The position is also responsible for preparing insurance and patient deposits for delivery to the bank. Additionally, the position supports the overall Revenue Cycle Management Systems (RCMS) Operations and Client Services departments by efficiently and effectively driving the Revenue Cycle Management process and delivering results. Main Duties: Prepares bank deposits according to protocols including separating insurance and patient payments Completes daily tracking of deposit information in a cash flow sheet for verification to client of deposit Prepares charge batches for processing including separation of charges from attached payments Tracks discrepancies in the document storage system from charge batches that are missing information and sending back to the client Prepares payment batches for processing including separation of insurance payments from patient payments Prepares correspondence batches for processing Processes batches for scanning according to protocols which allows posting/billing to process as efficiently and quickly as possible Pulls and re-scans as needed for clarity Enters applicable information accurately into document storage indexing fields Identifies and reports any discrepancies for resolution Supports outgoing claim efforts as needed by sorting, folding claims as appropriate based on envelope/claim address location and preparing for outgoing mail Supports transfer of information from the FTP site into the document storage system for processing Supports the retrieval of information from client lockboxes for processing Ensures paper document inventory is secured and shredded at appropriate intervals Ensures prompt return and follow up to requests for information Academic Qualifications: High School Diploma or GED (Required) An Ideal Candidate will have: 1+ year relevant work experience (Preferred) Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts. Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment. Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations. Math & Reasoning: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems. Work Arrangements: Work from Pune Office all 5 days. Shift Timing: 7:30 PM IST to 4:30 AM IST (US Shift) Benefits Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish. Quarterly Company-Wide Recharge Days Peer-based incentive Cheer awards All in to Win bonus Program Tuition Reimbursement Program To know more about the benefits and culture at Veradigm, please visit the links mentioned below: - https: / / veradigm.com / about-veradigm / careers / benefits / https: / / veradigm.com / about-veradigm / careers / culture / Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill setIf so, please scroll down and tell us more about yourself!

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. For more information, please explore Veradigm.com . What will your job look like: This position has a three-part of Accounts Receivable follow-up, Payment Posting and Charge Entry processing. As such, the position is responsible for the overall recovery and management of the clients Revenue Cycle. Along with the responsibilities associated with accurately entering charges, posting payments and the subsequent recovery of revenue, the position optimizes all phases of RCM. Additionally, provides training and support to other team members. Supports the RCMS BUs overall Operations and Client Services departments by efficiently and effectively driving the Revenue Cycle Management process and achieving KPI results. No budget responsibilities; must meet established RCM KPIs. Main Duties: Strong customer service skills for client satisfaction and client AR health. answering client, patient and carrier calls; prompt return and follow up to all interactions; prompt response to requests for information. Timely management of unpaid claims as assigned, through the use of the client s office management/administrator. Aging reports; correspondence; Clearinghouse and PM rejections; SharePoint reference/maintenance. Effectively handles complex payer denials; responsible to ensure that secondary claims are processed and paid. Monitoring and reconciliation of claims. Timely posting of payments and identifying adjustments and differences in payments. Expert ability to input specific data and review patients issues and credits. Knowledgeable of medical EOB s, patient deductibles and co pays, and insurance or third party correspondence. Ability to conduct a contract rate audit and provide notification to RCM Management of underpaid or pay equal charges; provide Claim Edit Reports and Unassigned Money Reports as requested. Effectively work with clients and others to facilitate information and resolve charge questions. Creates credit/debit reports and denial reports in order to provide critical information to the others. Expert ability to add specific data such as modifiers, payer specific information, including authorization criteria, CPT and ICD codes and date of injury (DOI). Understands and interprets the Correct Coding Initiative (CCI) as it applies to charge entry work. Timely and efficient entry and reconciliation of batches. Processes and conducts discrepancy reconciliation and closing of charge batches across all systems. Works with clients and others to facilitate information and resolve charge questions. Achieves goal of a 48-hour turnaround batch time. Achieves goals set forth by RCM Management regarding error-free work, transactions, processes, productivity and compliance requirements. Specific goals include 1,400 accounts worked per month. Other duties as assigned. Academic Qualifications: High School Diploma or GED (Required) An Ideal Candidate will have: 1+ year relevant work experience (Preferred) Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts. Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment. Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations. Math & Reasoning: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems. Work Arrangements: Work from Pune Office all 5 days. Shift Timing: 7:30 PM IST to 4:30 AM IST (US Shift) Benefits Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish. Quarterly Company-Wide Recharge Days Peer-based incentive Cheer awards All in to Win bonus Program Tuition Reimbursement Program To know more about the benefits and culture at Veradigm, please visit the links mentioned below: - https: / / veradigm.com / about-veradigm / careers / benefits / https: / / veradigm.com / about-veradigm / careers / culture / Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill setIf so, please scroll down and tell us more about yourself!

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. For more information, please explore Veradigm.com . What will your job look like: The Sr Operations Support Processor position is responsible for the processing of client insurance, patient deposits, client charges, hospital batches, correspondence, discrepancy notifications and incoming courier information from clients as well as preparing paper batches to be scanned into the Records Management System. The position is also responsible for importing and indexing FTP clients as well as batch request and discrepancy processing. Processor II is in charge of data entry auditing for Laserfiche only. Must be able to organize time well, multitask and accurately decipher any discrepancies within batches and report to management. Additionally, the position supports the companys overall Operations and Client Services departments.by efficiently and effectively driving the Revenue Cycle Management process and delivering results.. Main Duties: Deposits - Separate and determine payments per Explanation of Benefits (EOB); Includes direct patient statement payments; Cash, Check, Credit Card Payments Charge Batches Separate payments per superbills attached; Order of Cash, Check, Credit Card Deposits and Charges batches - confirms all information received is balanced and correct Manages and provides cash flow sheet information to clients and company Processes electronic checks for clients as well as CHMB; Process Credit card payments Verifies deposits and communicate errors and concerns to manager; Prepares deposit information to correct banks and clients and update Cash Flow and Laserfiche information; Accurate Data entry indexing into Laserfiche fields Oversees some of the company s mailing and shipping processes; Open, terminate and/or transfer PO Boxes with USPS Processes batches for scanning in a certain order, which allows posting/billing to process as efficiently and quickly as possible Organizes Client Hospital batches in specific orders for scanning, normally involving large amounts of superbills Sorts and folds claims and preparing for outgoing mail; Couriers bag information to correct clients and office personnel Works with other employees and manager s on pulling bad scans or re-scanning to ensure we have everything correct in our Records Management System Imports and indexes FTP files received from clients; Audits Laserfiche data entry in metadata fields Must maintain daily correspondence of successful and unsuccessful uploads with all FTP clients Processes internal batch request emails; Process discrepancies both internal and external from Charge batches with missing information Maintains CHMB processing and RMS documentation (batch headers, policies, FTP protocols and manager lists) Maintains internal training documentation regarding processing batch requests and discrepancies Creates folders for new clients in Laserfiche and on the FTP site as well as create new folders annually in Laserfiche for all CHMB clients. Academic Qualifications: High School Diploma or GED (Required) An Ideal Candidate will have: 3+ years relevant work experience (Preferred) Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts. Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment. Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations. Math & Reasoning: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems. Extensive knowledge on use of email, search engine, Internet, ten key; ability to effectively use client credit card websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel Strong written, oral, and interpersonal communication skills Ability to present ideas in business-friendly and user-friendly language; highly self-motivated, selfdirected, and attentive to detail; team-oriented, collaborative; Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to read and comprehend moderate instructions, correspondence, and memos Ability to write straightforward correspondence Ability to effectively present information in one-on-one and small group settings to customers, clients, and other employees of the organization Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Ability to deal with problems involving several concrete variables in standardized situations Work Arrangements: Work from Pune Office all 5 days. Shift Timing: 7:30 PM IST to 4:30 AM IST (US Shift) Benefits Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish. Quarterly Company-Wide Recharge Days Peer-based incentive Cheer awards All in to Win bonus Program Tuition Reimbursement Program To know more about the benefits and culture at Veradigm, please visit the links mentioned below: - https: / / veradigm.com / about-veradigm / careers / benefits / https: / / veradigm.com / about-veradigm / careers / culture / Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill setIf so, please scroll down and tell us more about yourself!

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Lead Operations The Lead Operations for Full Case Management represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Full Case Management Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 80% of production time to be spent logged in on calls 20% of production time to review claims and take required action Handle calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision Act as a change catalyst, support colleague engagement by enabling a positive environment and improve quality and existing processes Ability to innovate with new ideas for continuous process improvement. Identify, share and support operational enhancements. Transitions & Mentoring Actively involved in knowledge transfer and process set-up (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 6 + years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Roles and Responsibilities: Process Adjudication claims and resolve for payment and Denials Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Resolving complex situations following pre-established guidelines Requirements: 1-3 years of experience in processing claims adjudication and adjustment process Experience of Facets is an added advantage. Experience in professional (HCFA), institutional (UB) claims (optional) Both under graduates and post graduates can apply Good communication (Demonstrate strong reading comprehension and writing skills) Able to work independently, strong analytic skills **Required schedule availability for this position is Monday-Friday 5.30PM/3.30AM IST (AR SHIFT). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.

The Exchange Traded Derivatives Brokerage group is seeking to fill a Reconciler & Controller position that requires 1 to 3 years of experience in financial sector, who comes with a strong analytical and technical skills: You will be responsible for controlling of exchange and clearing brokerage fee related expenses. Reconciliation between internal and external (exchange) trade details. Month-end close activities (variance analysis, agree and sign off sub ledger balances). Interact with internal controllers, technology, other operation groups, external brokers/clients, and traders to resolve any trade related issues. Respond to ad-hoc reporting requests to Business units. Interaction with Exchange & CCP contacts to resolve issues/raise queries. Working closely with global counterparts to resolve reconciliation breaks and issues. Candidate Should be flexible to work in any shift as per business requirement. Youll be working in the ETD Brokerage team in Hyderabad who looks at the reconciliation of the various broker claims and highlight any discrepancy We work on making postings into the back office system and work as the controls for the exchange traded Derivatives team. Sound knowledge of financial products globally is required Knowledge of Derivative Instruments and EQ/FI Trade Life Cycle is a plus. Must have a working knowledge of 1-3 years of experience in Investment Banking Industry. A good understanding of the Derivatives Products (Futures, Swaps, Options) and the confirmation and settlement processes for these instruments.

The Consultant LBA for Wolters Kluwer will be responsible for performing Legal Bill Analysis (LBA) in the Legal Bill Analysis Center of Excellence ( LBACOE ). The Consultant LBA will be responsible for the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients. The candidate will be responsible for making adjustments to invoice line item entries, where those line item entries violate provisions of the relevant billing guidelines, and documenting the justification for such adjustments. The Consultant LBA will provide guidance to business unit partners regarding issues or opportunities within the LBA process. Essential Responsibilities Efficiently and accurately review legal invoice entries. Receive legal bill assignments from the Operations Support Specialist and/or work the intake queue for self-assignments. Verify compliance with legal billing guidelines by law firms and vendors submitting invoices. Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items. Document reasons for any adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted. Forward the audited legal bill through the review chain as required. Communicate and calibrate with Legal Invoice Analyst and Quality Assurance Analyst team members. Provide feedback to management on additional calibration opportunities. Demonstrated superior ability to review, analyze and evaluate legal fee and cost/expense invoice entries and to exercise discretion and sound judgment when making audit and adjustment decisions. Advanced understanding of legal terminology and claims legal situations required. When directed by management, support QA Analysts in addressing requests for reconsideration of adjusted amounts submitted by law firms. When directed by management, support QA Analysts in conducting the quality assurance review of invoices audited by Legal Invoice Analyst I & II peers, while utilizing SME knowledge in specialized legal practice areas. Conduct periodic audit and data analysis to support management in collecting performance metrics for internal use and use with clients and law firms. Analyze and condense clients legal service agreements to produce effective operational tools, meeting and in some cases exceeding customer expectations. When directed by management, assist with the creation and updating of various team and department wide standard operating procedures. Participate in the training and mentoring of new Legal Invoice Analysts via informal and formal mentorship and training initiatives, both for new client roll outs and for back-filling vacancies on existing client teams. Liaise with and provide periodic feedback to CIOX Artificial Intelligence Decision Science team on functionality and improvement of machine learning end-user experience and accuracy. Self-motivated with an ability to work independently and with very limited supervision after training. Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software. Sound command of the English language-- grammar, syntax and style -- including an understanding of the conventions of punctuation and capitalization. Excellent spelling and proofreading skills. Effective communication skills - ability to obtain information from others and deliver information to others orally and in written form. Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in a given day or time period. Familiarity with common business math and possess appropriate business telephone skills. Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently. Job qualifications Education Minimum: Paralegal Certification or equivalent work experience. Bachelor s Degree in legal related discipline and/or equivalent work experience either in-house or with a third-party legal invoice auditing company strongly preferred. Advanced degree a plus. Experience, Knowledge and Tools Minimum Experience: 3 - 5 years of experience in a legal services or legal bill auditing environment, including: Extensive experience with legal billing processes. Firm understanding of the federal and/or state rules of civil procedure. Prior legal bill review experience required. Experience with one or more practice areas in a legal billing or legal services setting, including but not limited to; insurance, civil litigation, intellectual property, corporate, and banking. Required Competencies: Communications: Strong arbitration and organizational skills are critical to being successful in this role. Strong communications skills and the ability to organize and motivate team members in a matrix environment are essential. Team Work: Must work collaboratively with people within FCOE and throughout the entire WK organization, while providing constructive feedback to LBACOE leadership. Problem Solving: Capable of independent thinking and rendering sound decisions. Astute at identifying and engaging the necessary resources to help in decision making. Takes quick actions to identify and resolve the cause of any problem. Proactive in nature. Leadership: Exhibits individual control over day to day responsibilities as well as the ability to work collaboratively with other BUs to produce results. Planning and Organizing: Must be able to implement plans with the purpose of achieving short and long term goals. Must be able to prioritize in order to accomplish these goals in a given time period. Technology: Has the ability to partner with experts in the technology field to identify technology gaps and requirements necessary to develop position and impactful solutions. Learning: Ability to acquire new or modify existing knowledge to support a changing market place and workforce. Can demonstrate a capability to learn by study, experience, or instruction. Initiative and Enterprise: Is self-directed and has the ability to translate ideas into action and get things done. Critical Thinking: Able to firmly understand the nuances of language and think critically about the meaning behind cryptic language and legal jargon. Tools: Microsoft Office Suite ( Word, Excel, PowerPoint, Outlook)

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst Operations The Analyst Operations for Full Case Management represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Full Case Manager post Go-Live/Certification is required to be an efficient communicator who is well versed with tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 80% of production time to be spent logged in on calls 20% of production time to review claims and take required action Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Job Purpose / Role The main purpose of this role is to u nderwrite profitable new and renewal business to meet . Negotia te, participate and pricing and terms and conditions . Have o wnership of accounts and clients . To d evelop and maintain strong relationships with brokers and clients . K ey responsibilities \uFF1A Underwrite new and renewal accounts to meet top and bottom line targets (local and/or regional). Negotiate participation, pricing and terms and conditions withbrokers. Proactively manage capacity . Underwrite in line with LoB governance framework - e.g. Underwriting Authorities, global MSU, Underwriting Guidelines, Rules and Principles Ensure contract certainty is achieved on all accounts at time of inception. Ensure accurate policy documentation issued to broker (where AGCS responsibility to do so) or broker has issued documentation (where broker responsibility). File maintenance ensure file is established (whether electronic or paper) and maintained for each risk and transaction handled. Proactively support acqusition of new business and retention of existing business( including client and broker negotiations where necessary). Proactively liaise with Distribution Management team on market management initiatives. Positively represent AGCS externally to the market. Proactively drive involvement of functional areas in Underwriting process, including e.g. MMC, ARC, Claims, Operations. Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. risk managers. Key Experience / Requirements / Skills \uFF1A Proven track record in Underwriting profitable business in Property, Engineering Domain . Good understanding of LoB products and portfolio . Demonstrable, established relationships with brokers at peer group level and established within market. Understanding of legal and regulatory framework Required Education/ Experience\uFF1A Engineering Degree/ Graduate Degree. Completion of professional insurance qualifcation ( e.g. CII) Required General skills \uFF1A Fluent in English Written and verbal communication skills . Presentation skills in a various internal and external settings Organisational and interpersonal skills Business knowledge and professional disposition 75173 | Underwriting | Professional| Allianz Commercial | Full-Time | Permanent What in it for you Let care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong .We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.Please feel free to discuss flexible working arrangements with us. Let care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let care for your opportunities to progress From career development and digital learning programmes to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let care for lifetwists and turns From our support for flexible working, health, and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. Weve got your back. Let care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients. Care to join us Allianz Commercial is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here . Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic.Diversity of thinking is an important part of our company culture. #LI-LP1 #LI-Hybrid

Should have handled Inbound Outbound Calls Email handling experience Excellent communication skills Soft skills Team Player Knowledge in SAP CRM NPS Managing customer concerns providing the resolution Knowledge in automobile industry will be added advantage. 63498 | Customer Services Claims | Entry Level | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Lets care for tomorrow.

A key role within Allianz Services responsible for development and maintenance of efficient Insurance operations through service delivery for Allianz Life US business. As a Manager Operations of the team, you will support the delivery function catering to the needs of Az Life Operations. You will ensure that resource in Az Services are fully utilised and processes and efficiencies are optimised. You will support the Insurance Operations leadership and act as an important conduit between Az Life and our teams in Az Services, establishing and maintaining relationships and business practices. You will also pay specific attention to the identification of any potential fraud and develop a culture of secure and trustworthy Az Life operations in India. As a Manager in Az Services operations, you will be responsible for the day to day operational issues pertaining to people management, process and stakeholder management in accordance with Company and Regulatory requirements whilst providing a high standard of customer service. The successful post holder will provide support, guidance and training to Assistant manager operations, supervisors and other team members as required. Requirements - Proven people management and negotiation skills experience of a12 plus years in contact centre. - Operation management expertise and detailed knowledge of Az Services & Az Life insurance business (Desired) - Experienced in team development and managing team performance in diverse roles including claims operations - Experience in leading continuous improvement projects or change projects - Knowledge on Life Insurance will be an added advantage( Desirable) - Exposure to external / ISO / QMS audit, and able to assist Assistant Managers when required. - Project Management skills. - Capable of maintaining and ensuring customer delight and satisfaction. - Support with reporting requirements for the process / function. - Work in close co-ordination with other team members to attain targets and objectives. - Provide adequate support to Senior manager and other customers (both internal and external). - Progressing towards relevant insurance qualifications and commitment to complete within agreed timelines. 71605 | Underwriting | Professional | PG09 | Allianz Technology | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow.

Medical background with a minimum of 2 years experience Proven customer support experience Excellent communication written skills Ability to respond to different type of queries Ability to multitask, prioritize manage tasks effectively Strong customer handling skills active listening 65409 | Customer Services Claims | Entry Level | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Lets care for tomorrow. Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.

72622 | Customer Services & Claims | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: External Posting Description, External Posting Footer We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

Medical background with a minimum of 2 years experience Proven customer support experience Excellent communication written skills Ability to respond to different type of queries Ability to multitask, prioritize manage tasks effectively Strong customer handling skills active listening 65408 | Customer Services Claims | Entry Level | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Lets care for tomorrow. Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Designation: Analyst- CAT Modelling Experience: 2 to 7 years Job Location: Pune (Work from Office), Night Shift Qualification: Graduate Skill Required: PC insurance, CAT Modelling Job Requirement: Experience in Catastrophe modelling (Data Modelling, Data Cleansing, Risk Analysis) In depth knowledge in property casualty insurance - policy admin - renewal, endorsement, cancellation etc. Must have at least 2 years of experience in NATCAT process, Policy Admin in PC Insurance Technical understanding of key insurance processes e.g. underwriting, claims handing, or non-trading processes Should be capable of acquiring in-depth knowledge of assigned process risks and sharing acquired expertise with the process owners and Underwriters Strong interpersonal skills including, collaborating, communication, facilitation, conflict management and team building 63626 | Underwriting | Professional | Non-Executive | Allianz Services | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow.

Fraud Analyst Payment Integrity Member Investigation Unit The job profile for this position is Fraud Analyst Payment Integrity Member Investigation Unit (MIU), which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Role Summary: As Fraud Analyst within the Member Investigation Unit (MIU) you will be directly supporting Cigna s affordability commitment within Cigna Internationals business. This role is responsible for detecting and recovering fraudulent, waste or abusive (FWA) payments, creating solutions to prevent claims overpayment and future spend monitoring. He/She will work closely with other Payment Integrity (PI) team members, Network, Medical Economics, Data Analytics, Claims Operations, Clinical partners and Product. Responsibilities: Identify and Investigate potential instances of fraud, waste or abuse (FWA) across all Cigna s International Markets books of business for claims incurred. Seek recovery of FWA payments from claim submissions. Ensure savings are tracked and reported accurately. Work in partnership to implement solutions and drive execution to prevent claims overpayment, unnecessary claim spend, and ensure timeliness and accuracy of PI claims review process. Perform data-mining to reveal FWA trends and patterns. Partner with Cigna TPAs on FWA investigations. Partner with Payment Integrity teams in other locations to share FWA claiming schemes. Partner with Data Analytics team in building future FWA triggers automation. Provide investigation reports to internal and external stakeholders. Skills and Requirements: You should enjoy working in a team of high performers, who hold each other accountable to perform to their very best. Experience of fraud investigation within Healthcare or similar discipline strongly desired. Minimum of 2 years of health insurance claims experience or health care provider experience. Knowledge of claims coding, regulatory rules and medical policy. Medical/ paramedical qualification is a definite plus. Critical mind-set with ability to identify cost containment opportunities. Experience with data analytics is a strong asset. Strong attention to detail. Excellent verbal and written communication skills. Flexibility to work with global teams and varying time zones effectively. Confidence to liaise with internal stakeholders. Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines. Experience of full Microsoft suite. Fluency in foreign languages in addition to fluent English is a strong plus. About The Cigna Group

Do you enjoy speaking with clients while using your detective skills to research complex situationsJoin our team to ensure our clients receive the best fraud protection and remediation services in the industry. You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations. Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients. If you are a critical thinker and able to exercise and able to solve problems in a fast-paced environment, you may be perfect for our team. As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth. Job responsibilities Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients. Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies. Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights. Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively. Detect and address fraud indicators with keen attention to detail, ensuring swift remediation. Communicate clearly and concisely with clients and team members to facilitate understanding and action. Required qualifications, capabilities, and skills Proficient in delivering excellent written and oral communications at an executive level. Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges. Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements. Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits. Preferred qualifications, capabilities, and skills Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience. Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level. Do you enjoy speaking with clients while using your detective skills to research complex situationsJoin our team to ensure our clients receive the best fraud protection and remediation services in the industry. You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations. Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients. If you are a critical thinker and able to exercise and able to solve problems in a fast-paced environment, you may be perfect for our team. As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth. Job responsibilities Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients. Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies. Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights. Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively. Detect and address fraud indicators with keen attention to detail, ensuring swift remediation. Communicate clearly and concisely with clients and team members to facilitate understanding and action. Required qualifications, capabilities, and skills Proficient in delivering excellent written and oral communications at an executive level. Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges. Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements. Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits. Preferred qualifications, capabilities, and skills Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience. Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Manager Program Management located in Coimbatore location. GBS program Management vertical support Program Manager s, by virtual Customer Focus Team member to support program Management activities e. g. Claims Management. Integrated Demand Management, Engineering Change Mgmt. & New product Introduction & Program Dashboard/ Metrics etc. This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams. The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success Reporting to the Director , and the role involves: What a typical day looks like: Review operational metrics regularly with the management team and provide detailed understanding of business performance for the site Build strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growth Establish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the clients service requirements Managing and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the team Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Oversee the team to organize resources, sets goals and track performance on a day to day basis Identify and facilitate training needs based on organization Goal and Develop the functional expertise in the Team Review the training needs analysis for the team, design and implement Individual Development Plans Takes proactive steps to ensure that best practices are shared and implemented Drive continuous improvement through business process standardization and quality projects Conduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysis Manage Day to Day employee related issues by providing appropriate resolution Coach, Mentor and Motivate team with excellent people engagement The experience we re looking to add to our team: Bachelor s degree in Engineering or Science or Management or equivalent with a minimum of 12 - 15 years of overall experience, to include 5+ years in a team management in previous role(s) Proven experience in the manufacturing industry, preferable in the EMS industry Excellent communication skills, with the ability to clearly articulate issues to the management Ability to work on multiple tasks and should be flexible to deliver beyond expectations The ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible manner Team player, must be able to collaborate across multiple operational areas Proficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and Visio Leadership skills as well as great communication skills, both written and verbal Ability to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple project Excellent interpersonal skills; ability to work with and influence others Customer stakeholder Management exposure with good presentation skills is a must Ability to handle pressure - Timelines and Customer Demands Need to be prepared and flexible to work in a Global Environment that involves all the possible time zones. Here are a few of our desired experiences: Strategic Thinking: Strong strategic thinking and planning skills, with the ability to translate organizational goals into actionable project and program plans. Change Management: Experience in change management and organizational transformation, with the ability to drive change and innovation across the organization. Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Business & IT strategy experience Knowledge of related software tools, e. g. PlanView, MS Project, Smart Sheets desirable. Here are a few of our preferred experiences: Domain knowledge in Manufacturing will be an added advantage Basic/Working knowledge of Six Sigma tools and Lean techniques preferred Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Job Category Operations Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).