2815 Claims Jobs - Page 7

As part of the Concession Prevention Program (CPP) within the India Security & Loss Prevention team, this role is crucial in protecting the organizations financial interests. We are looking for an candidate who is willing to challenge conventional practices and drive innovation. As a CPP Analyst, you will play a significant role in directly impacting the companys profitability. Your primary responsibility will be to analyze and reduce concessions, which are financial adjustments or losses, thus directly contributing to the organizations bottom line. By effectively managing and optimizing the concession bucket, you will help enhance the overall financial performance and security of the organization. Your efforts will be vital in ensuring that financial losses are minimized, thereby supporting the organizations long-term success and stability. The work will involve but not limited to 1. Resolve TT Related to Refund Claims by Customers: Efficiently manage and resolve trouble tickets (TT) related to customer refund claims, ensuring timely and accurate processing. 2. Analyze/Perform Multiple Checks Using Multiple Tools to Verify Customer Claims: Utilize various tools and methods to thoroughly verify the legitimacy of customer claims, ensuring accuracy and preventing fraudulent activities. 3. Handle Escalation Cases in a Time-Bound Manner: Address and resolve escalated cases promptly, ensuring customer satisfaction and maintaining service quality standards. 4. Meet Daily TT Resolution Targets While Maintaining TT Quality Parameters: Achieve daily targets for trouble ticket resolution, ensuring that all quality parameters are met to maintain high service standards. 5. Create Reports on Loss Data, RCA, and Related Trends Over Time: Develop detailed reports on loss data, root cause analysis (RCA), and observe related trends over time to identify areas for improvement and implement preventive measures. 6. Connect with Stakeholders from Other Teams to Control Issues Impacting TT Resolution Output: Collaborate with stakeholders from various teams to address and resolve issues that may affect the efficiency and effectiveness of trouble ticket resolution. 7. Any other work assigned by organization. About the team The CPP (Concession Prevention Program) has been operational since May 2018. The team is part of India Security & Loss prevention rolling into WWOS. The team has a strength of 9 analysts, who are assigned TT (Tickets) daily by the Customer Service team. The CPP perform checks, such as X-Ray image analysis, and share their findings on the TT with the CS team, enabling them to make informed decisions on concession issuance or denial. 1. Educational Background: A graduate with a background that includes some technical knowledge, particularly related to IT. 2. Data Analysis Skills: Proficient in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes. 3. Technical Proficiency: Good working knowledge of Microsoft Excel and the internet, essential for performing day-to-day tasks efficiently. 4. Adaptability: The ability to quickly learn and adapt to new tools and technologies as required by the job, ensuring continuous improvement and keeping up with evolving job demands. 5. Knowledge of carrying out investigation and provide RCA and Corrective / Preventive actions. 1. Microsoft Excel and Internet: Good working knowledge of Microsoft Excel and internet navigation, essential for performing day-to-day tasks efficiently. 2. Tableau: Working knowledge of Tableau for data visualization and reporting. 3. SQL: Proficiency in building SQL queries and extracting data from databases.

Positions Overview Required: The candidate would play the role of an AI/ML Senior Developer/Team Lead participating in Designing, Developing and validating AI/ML solutions levaraging Python / SQL for US Healthcare Customers. Position General Duties and Tasks: Participate in research, design, implementation, and optimization of Machine learning Models Help AI product managers and business stakeholders understand the potential and limitations of AI when planning new products Understanding of Revenue Cycle Management processes like Claims filing and adjudication Hands on experience in Python Build data ingest and data transformation platform Identify transfer learning opportunities and new training datasets Build AI models from scratch and help product managers and stakeholders understand results Analysing the ML algorithms that could be used to solve a given problem and ranking them by their success probability Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world Verifying data quality, and/or ensuring it via data cleaning Supervising the data acquisition process if more data is needed Defining validation strategies Defining the pre-processing or feature engineering to be done on a given dataset Training models and tuning their hyperparameters Analysing the errors of the model and designing strategies to overcome them Deploying models to production Create APIs and help business customers put results of your AI models into operations JD Education Bachelor s in computer sciences or similar. Masters preferred. Skills At least 5 years hands-on programming experience working on enterprise products Demonstrated proficiency in multiple programming languages with a strong foundation in a statistical platform such as Python, R, SAS, or MatLab. 3+ years project Experience in Deep Learning/Machine learning, Artificial Intelligence Experience in building AI models using algorithms of Classification & Clustering techniques Expertise in visualizing and manipulating big datasets Strong in MS SQL Acumen to take a complex problem and break it down to workable pieces, to code a solution Excellent verbal and written communication skills Ability to work in and define a fast pace and team focused environment Proven record of delivering and completing assigned projects and initiatives Ability to deploy large scale solutions to an enterprise estate Strong interpersonal skills Understanding of Revenue Cycle Management processes like Claims filing and adjudication is a plus

Job Details Description This senior level incumbent will handle large face amount cases, while interacting with field personnel, and other more junior underwriters. Primary role will be to provide accurate and timely risk assessment and evaluation of life applications, renewals, or cancellations utilizing the Companys underwriting policies, guidelines and insurance laws and regulations. Key Responsibilities Underwrite and evaluate large face amount cases Second review and signature for less experienced underwriters Conduct underwriting audits as needed Work on underwriting related projects as assigned Interact with the field on calls or field visits Contribute to the building and maintaining of strong relationships within the organization Maintain an awareness of changing practices and regulations Able to serve as SME to provide input on department procedures or practices May serve as a mentor to less experienced underwriters Requirements Bachelors degree preferred 10+ years experience in a production oriented environment 3 or more years of direct life experience preferred Proficiency in Microsoft Office Suite Brokerage or reinsurance experience is desired Contestable claims investigation experience desired Thorough knowledge of regulatory and policy differences among states in which business is transacted Travel to home office in Montpelier, VT as needed (expected to be quarterly) Must be able to pass a background check

Liasoning Executive AVI Renewable Energy Pvt Ltd (AVI Appliances) Liasoning Executive Role: Executive Liasoning Location: Pune, Nashik, Buldhana, Dharashiv Education: B. Tech / Diploma / ITI / Any Graduate Experience: Min. 1 3 years of experience in Liasioning Remuneration: Competitive salary package based on experience and qualifications Responsibilities: Regular follow-up with Channel Partners Putting the Claims at District Office / Circle Office. Enabling the RMS integration and Solving RMS queries Giving payment advise to Head Office Getting the approval for payout from District Office / Circle Office Doing Random Quality Check of installations in nearby areas Boundary less Working and Multi-tasking of tasks as per requirement, as and when Required Candidate Profile: Resident of State (preferably) and aware of Geography Flexible to multi-task Good communication skills Interpersonal skills and Confident Organized Willing to travel (limited), as per need Job Location: Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Purchase Manager AVI Renewable Energy Pvt Ltd (AVI Appliances) Title of the Position: Manager Purchase Department: Purchase Reports to: Director Job Summary: The Purchase Manager will be responsible for executing, monitoring, and coordinating multiple large-scale purchasing operations for raw materials, goods, services, and equipment, while also effectively managing vendors. The Purchase Manager has to select suppliers through an evaluation of quality, price, availability, timely delivery and quantities based upon requisitions approved by the Director. He is responsible for efficiently managing procurement tasks related to raw materials for solar products, ensuring delivery of the right quality, at the right time, and at the right price. He will excel in executing strategic procurement activities across diverse spending categories, adeptly seeking superior deals and identifying highly profitable suppliers. Job Description: Procure raw materials, goods, services, and equipment. Implement purchase manuals, SOPs, and vendor agreements. Recruit and develop suppliers in terms of best quality, delivery schedules and quality. Float inquiries to vendors based on available stock as per the specifications given by production, stores and sales/marketing department. Obtain and compare quotations from various vendors with respect to price, terms, techno-commercial factors, quality and delivery. Negotiate products standard, price, specifications and lead period of quotes received to obtain Director s approval. Reduce costs through alternate vendor and material development Preparation and processing of requisitions and purchase orders as per approval. Checking confirmations of order, delivery note and invoice control. Take and incorporate feedback from internal users of procured goods and services. Responsible for regular follow-up with transporters & vendors to ensure timely supply of material at warehouse/Sites. Co-ordinate with vendors for defective and short-supplied parts and get due replacements/ balance material from vendors/suppliers. Monitor and forecast demand for commodity prices and purchasing goods. Build trust & strong working relationships with vendors. Regular vendor visits to local/outstation vendors regarding follow-up of material, improving vendors relations and standardization of commercial terms. Resolving vendor grievances, and claims against vendors. Responsible for reconciliation of creditors accounts. Timely renewal of vendor contracts. Training and supervising the work of other members of staff. Responsible for monthly (and periodic) management reports as required. Job Skill: Negotiation skills, Analytical skills, Products knowledge & specification, Able to execute Price benchmarking, The ability to motivate and lead a team, Initiative and enthusiasm, Excellent communication and Interpersonal Skills, Good planning and organizational skills, The ability to work calmly under pressure, Good budget and report writing skills, Eligibility Criteria: Education: Any Graduate / Diploma Electrical or Mechanical Engineering field preferred Experience: 3 to 7 years in similar industry or Procurement experience in heavy machinery manufacturing industry. Computer Literacy: Excellent grip in MS Office, Internet and E-mail Drafting Language: Excellent in English & Hindi Gender: Male Candidate Only Age: 25 to 35 Years Health: Mentally & physically fit for duties without any major hiccups. Touring: Ready to Travel Salary: No bar for the right candidate Location: Ahmedabad (Initially Saraspur and in 6 9 months Ashram Road) Function: SCM & Logistics Designation: Manager Job Location: Ahmedabad Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Provide Level 2 remote support for Windows 10/11 laptops and approved business applications. Troubleshoot issues related to: OS performance and boot failures Application crashes and login issues User profile and configuration errors Support applications including Microsoft 365, Teams, Adobe Reader, Zscaler, and others. Perform secure remote troubleshooting using tools like VPN, RDP, TeamViewer, or AnyDesk. Create, manage, and deploy standard software images for laptops prior to delivery. Coordinate with OEM and software vendors for escalations and warranty claims. Maintain accurate ticket documentation and ensure SLA adherence. Required Skills & Experience: 3 5 years of experience in L2 desktop support or IT service desk roles. Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote support tools and secure access protocols. Familiarity with ticketing systems and SLA-driven environments. Excellent communication and documentation skills. Ability to work in a 24x7 rotational support model. Microsoft Office 365, Windows, Zscaler

Claims Analyst India Mumbai Functional Title: Claims Analyst Reporting to: Team Lead L&H Claims India Location: Mumbai About Swiss Re This is your opportunity to join one of the worlds leading reinsurers. Our reinsurance business at Swiss Re is about understanding and analyzing the major risks that concern the world - from natural catastrophes to climate change, from ageing populations to cybercrime. We cover both Property & Casualty and Life & Health. We combine experience with expertise and innovative thinking to create new opportunities and solutions for our clients. And we enable the risk-taking essential to enterprise and progress. This is only possible with around 15,000 truly exceptional Swiss Re people across our group worldwide. About the Role This role provides an excellent opportunity to be a part of Swiss Re L&H Claims team and collaborate with clients and various teams within Swiss Re locally and regionally. This role will be instrumental in the implementation of a significant and relevant claims philosophy whilst promoting and sharing standard process claims management techniques with clients and internal stakeholders. In this role, you will: be handling mortality, critical illness, hospital cash, disability etc. claims. Assess and handle client claims case referrals within the terms and conditions of the policy within the agreed turnaround times. Handle the day-to-day planning and operations to carry out their responsibilities optimally Ensure Client Audits are conducted within internal framework and supervise implementation of any remedial actions to improve claims standards. Support the Claims Manager in developing client portfolio management strategy, planning and carrying out Claims Audits to ensure alignment to business goals and priorities Ensure required claims data and reports are accurate and complete for business reporting purposes (KPIs, etc.) Work closely with team members in handling client relationships, providing solutions and value added claims services, including claims case management, training, seminars, projects etc. Support the Claims Manager in tendering for new business, innovative product development and in promoting claims profile and expertise in the India market; Ensure treaty documentation contains agreed terms and conditions, and the relevant claims clauses and articles according to acceptable SR standards. Working closely with the XFT to meet the business objectives and strategic vision of the Branch/Company About You Education and professional experience: 6-7 years experience Fellow of Life Mgt. Insurance (FLMI), Fellow of Life & Health Claims (FLHC)/ Associate of Life & Health Claims (ALHC), Associate of Customer Service (ACS) certification is a plus A degree/diploma in insurance or similar discipline (insurance, medicine, healthcare, legal, actuarial, business disciplines, data science and mathematics) is an advantage. Working knowledge in various data tools like Python, R, Tableau etc would be an added advantage Skills requirements: Significant awareness of life insurance markets and portfolio dynamics in India Market Knowledge of products being offered in these markets along with the ability to anticipate and/or mitigate potential risks and identify product development or service opportunities Understanding as well as knowledge of the insurance/reinsurance industry The ability to conduct client audits and develop training materials from audit findings to strengthen clients technical knowledge Excellent written and verbal communication skills in English, other languages a plus Familiar with common office applications (e.g. Word, Excel and Powerpoint). Willing to learn new computer skills. Behavior requirements: Good track record in your career of high integrity, of dedication, client-centric approach, agility, of sensibly creating or trying new ways with success and/or learning. Ability to work independently, Self-motivating and eager to seek challenges Inter-personal, negotiation, communication, influencing and presentation skills Collaboration capability and the ability to work in cross-functional teams Courage to challenge the status quo and to explore new ideas that improve our business About the Team Swiss Re Life and Health (L&H) Re Claims forms part of the Swiss Re L&H Reinsurance. In addition to the Claims management of existing business, the team ensures insights gained from in-force business are appropriately incorporated in our new business activities. L&H Re-claims team works closely with many Swiss Re teams specifically L&H UW, pricing, and Client Markets to ensure Swiss Re has aligned priorities and customer focus whilst delivering market-specific, portfolio-directed services, which support our overall strategic approach to handling risks and client relationships. We are looking for team members who stand for integrity, improve continually, and navigate ambiguity. This means having the courage to be curious and to stretch yourself beyond what you already know. We want team members who inspire change fearlessly and dont always opt for the easy option, and can stay calm, focused, and resilient during difficult times. Regardless of what position we have at Swiss Re, all of us can be courageous, which will also help us in our personal and professional growth. Swiss Re offers modern hybrid working arrangements that allow all employees to adapt to changing work preferences. We currently provide employees with attractive offices, competitive benefits including annual leave, work anniversary leave and insurance coverage for medical, personal accident and life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to your application!

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection. Assisting in Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed. Assisting in Managing Employee Development Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Assisting in Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Assisting in Managing Legal and Compliance Practices Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs. .

Act as a Front Office Cash/Stock Positions Reconciliations analyst- oversight and owner of the whole value chain of the Reconciliations activity. Build credible, trusted advisor relationships with Portfolio Managers heavily involved in our day-to-day processes. Act as a key contact person for Reconciliations to key internal stakeholders across all levels of the organization (Portfolio Managers, Sales, Client Account Managers or Sales, IT, Compliance, Risk Management ). Guarantee on a daily basis the accuracy of cash and stock positions on sensitive (mostly Fixed Income) accounts. Daily cash and stock reconciliations positions in Front Office systems and coordinate the investigations with our external Middle Office provider. Contribute to the Cash Management activity actively monitoring the available cash and trade target Money Market funds accordingly Analyse daily cash balances and monitor potential Overdraft to be escalated to internal stakeholders and implement resolving actions accordingly. Participate on the monitoring of books reopening processes on sensitive accounts and guarantee accurate data postings in the systems to achieve timely performance reporting. Identify and escalate incidents caused by third parties, follow-up the remedial actions and coordinate the loss event/claims process oversight of our external Middle Office provider on immediate debit interest refunding strategy. Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills - Page 2 Internal Internal Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills Client focused, excellent communication and interpersonal skills Creative and hands-on, ready to think outside the box and add input / challenge to improve existing workflows driver and self-motivated Experience in Corporate Actions is a plus Ability to resolve complex problems, delivery focused and well organized Analytical and rigorous while performing tasks Self-motivated team player willing to work in a diverse and challenging environment, strong team player in a Global and Regional environment Investment Accounting experience/knowledge would be a plus Flexible to drive continuous changes in the processes & structure Languages: excellent verbal and written communication capability in English is mandatory. German would be a plus IT Skills: Professional in Microsoft Office in particular Excel is required; Digitalization experience & automation skills (VBA) is a plus Good knowledge of Bloomberg AIM is a plus. Act as a Front Office Cash/Stock Positions Reconciliations analyst- oversight and owner of the whole value chain of the Reconciliations activity. Build credible, trusted advisor relationships with Portfolio Managers heavily involved in our day-to-day processes. Act as a key contact person for Reconciliations to key internal stakeholders across all levels of the organization (Portfolio Managers, Sales, Client Account Managers or Sales, IT, Compliance, Risk Management ). Guarantee on a daily basis the accuracy of cash and stock positions on sensitive (mostly Fixed Income) accounts. Daily cash and stock reconciliations positions in Front Office systems and coordinate the investigations with our external Middle Office provider. Contribute to the Cash Management activity actively monitoring the available cash and trade target Money Market funds accordingly Analyse daily cash balances and monitor potential Overdraft to be escalated to internal stakeholders and implement resolving actions accordingly. Participate on the monitoring of books reopening processes on sensitive accounts and guarantee accurate data postings in the systems to achieve timely performance reporting. Identify and escalate incidents caused by third parties, follow-up the remedial actions and coordinate the loss event/claims process oversight of our external Middle Office provider on immediate debit interest refunding strategy. Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills - Page 2 Internal Internal Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills Client focused, excellent communication and interpersonal skills Creative and hands-on, ready to think outside the box and add input / challenge to improve existing workflows driver and self-motivated Experience in Corporate Actions is a plus Ability to resolve complex problems, delivery focused and well organized Analytical and rigorous while performing tasks Self-motivated team player willing to work in a diverse and challenging environment, strong team player in a Global and Regional environment Investment Accounting experience/knowledge would be a plus Flexible to drive continuous changes in the processes & structure Languages: excellent verbal and written communication capability in English is mandatory. German would be a plus IT Skills: Professional in Microsoft Office in particular Excel is required; Digitalization experience & automation skills (VBA) is a plus Good knowledge of Bloomberg AIM is a plus.

Job Summary Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The incumbent is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Working knowledge in all the Business Applications related to Processes. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to identify ad notify team members and leads in case of rule break in the tool. Ability to Process Simple, Medium and High complexity tasks Ability to Create process related reports within the desired timeframe that is expected Follow the set guidelines/framework while structuring all work products Ability to provide implementable recommendations basis the gaps and problems identified Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) Maintain compliance to the Quality metrics Ability to display the culture of FTR (First Time Right) While processing orders Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Technical Skills: Should have basic knowledge of MS office (Word, Excel & Power-point) Should have basic knowledge of Mortgage and Accounting principles Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) Professional work experience of 1 year.

Title Analyst Area GSS-AP Process Understanding and Auditing Skills Production - Conduct statement, duplicate and freight audit, as per assigned goals/targets. Understand, analyze & review accounting transactions between client and vendors books of accountsand identify credit balances, over payments, duplicate payments or payments to wrong vendors. Process & manage project relation information from Client, Vendor or concerned project interfaces. Critical thinking, skeptical thinking, initiative, curious, focused, eye to details, and cross functional ability, challenging ability. Process & manage project relation information from Client, Vendor or concerned project interfaces. Process Documentations (new update) - wherever applicable. Keep team members updated on the new update in process. Quality - Internal, Onshore, Process Laps, Oversight etc. Should deliver 100% accuracy in his/her deliverables. Responsible to do QC for new and existing team members. Documentations (SOP). Should be able to create new and easy to understand process document so that it is used across the team for understanding of the process. Knowledge Sharing - Query resolutions, inter team queries (SME), Reduce Dependencies, Best Practices. Ability to handle queries raised by team on the process, coaching new team members, should play an independent role and share best practices for the development of the team. Trainings (Audit) - to new team members. Conduct process/project training sessions for new and existing team members. Interpretive skills of emails/contracts/claim processes, data, etc. End to End - Audit and audit related administrative tasks. In 6-12 months in team and auditor should be well versed with the end-to-end audit cycle and should be able to perform all the given task with accuracy and efficiency. Education Qualification Any graduate/ post-graduate, preferably from Commerce background. CA candidates are not eligible. Professional Requirements Required 2 to 4 years of experience. Minimum 2 years of experience in AP and 6 months of experience in P2P. Good to have knowledge of Reconciliation, Invoicing. Technical (Basic computer knowledge is expected at all levels) Audit tool knowledge (applicable to respective audit tools). Worked and familiar with Accounts Payable and Receivable ERP tools like SAP, Oracle, Tally etc. OnBase. Excel and Access. Lavante Tool. C&CA. GR Tool (Duplicate). Communication Skills Written Communication - Reading (Interpretation) Emails writing, Messenger communications, Process documentations (SOP). Should have good command over English written and verbal. Verbal - On calls, meetings. Interface and follow-up with vendor on the identified claims via emails and calls. Process Feedbacks (Wherever Applicable). Behaviour Competencies Ownership Responsibility & Initiative. Confident and possess can-do attitude. Adherence to all company policy. Discipline (unplanned leaves, LOP, extended break). Stakeholder Engagement Understand the customer needs. Prompt in reply to all the email by stakeholders. Responsiveness. Should be able to manage stakeholders in answering their queries and providing them daily and weekly status.

As a Consultant, you will work closely with internal and external stakeholders and deliver high quality analytics solutions to real-world Pharma commercial organization s business problems. You will bring deep Pharma / Healthcare domain expertise and use cloud data tools to help solve complex problems Key Responsibilities: Collaborate with internal teams and client stakeholders to deliver Business Intelligence solutions that support key decision-making for the Commercial function of Pharma organizations. Leverage deep domain knowledge of pharmaceutical sales, claims, and secondary data to structure and optimize BI reporting frameworks. Develop, maintain, and optimize interactive dashboards and visualizations using Tableau (primary), along with other BI tools like Power BI or Qlik, to enable data-driven insights. Translate business requirements into effective data visualizations and actionable reporting solutions tailored to end-user needs. Write complex SQL queries and work with large datasets housed in Data Lakes or Data Warehouses to extract, transform, and present data efficiently. Conduct data validation, QA checks, and troubleshoot stakeholder-reported issues by performing root cause analysis and implementing solutions. Collaborate with data engineering teams to define data models, KPIs, and automate data pipelines feeding BI tools. Manage ad-hoc and recurring reporting needs, ensuring accuracy, timeliness, and consistency of data outputs. Drive process improvements in dashboard development, data governance, and reporting workflows. Document dashboard specifications, data definitions, and maintain data dictionaries. Stay up to date with industry trends in BI tools, visualization of best practices and emerging data sources in the healthcare and pharma space. Prioritize and manage multiple BI project requests in a fast-paced, dynamic environment. Qualifications: 2 4 years of experience in BI development, reporting, or data visualization, preferably in the pharmaceutical or life sciences domain. Strong hands-on experience building dashboards using Tableau (preferred), Power BI, or Qlik. Advanced SQL skills for querying and transforming data across complex data models. Familiarity with pharma data such as Sales, Claims, and secondary market data is a strong plus. Experience in data profiling, cleansing, and standardization techniques. Ability to translate business questions into effective visual analytics. Strong communication skills to interact with stakeholders and present data insights clearly. Self-driven, detail-oriented, and comfortable working with minimal supervision in a team-oriented environment. Exposure to data warehousing concepts and cloud data platforms (e.g., Snowflake, Redshift, or BigQuery) is an advantage. Education Bachelor s or Master s Degree (computer science, engineering or other technical disciplines)

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Medical Team Analyst II contributes to the medical management in the investigation and processing of workplace claims; utilize the medical expertise gained through knowledge and training as a registered nurse. This role will also evaluate pre-existing, incontestability, disability status, accident/injury, establish diagnosis, etc. Role requires ability to provide medical decisioning/recommendations on severity of musculoskeletal, neuromuscular and neuropsychiatric disorders and its treatment is preferred Strong medical acumen and US life/disability/health insurance background preferred. Must be efficient with operating computer - Desktops as well as Laptops with modern tools and technologies. Must be flexible to work with shift timings US timing if required. Must have good communication skills written and spoken English. Primary Skills Shift Time General Shift (India) Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Bayer we re visionaries, driven to solve the world s toughest challenges and striving for a world where ,Health for all, Hunger for none is no longer a dream, but a real possibility. We re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining impossible . There are so many reasons to join us. If you re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there s only one choice. Executive Sales & Administration YOUR TASKS AND RESPONSIBILITIES: Raise Budget in Veeva & maintain budget file. Approve plans & claims of activities in Veeva system. Check invoices & claims of vendors & employees, arrange for payments & disbursement of honorarium cheque. Follow up with field staff for documents. Veeva & Concur queries management for field. New Vendor Creations & Changes. MIS related to Field & Ho Driven activities. Admin support to HO driven activities. Raise PR in system & Follow up for PO Vendor invoices processing Promo material dispatches for conferences/ field Upload 3rd Party sponsorship on the DocuSign. Providing input allocation to C&F. Keep proper documentation as per compliance and audir requirement. Support sales team of around 200 employees. WHO YOU ARE: Graduate (any stream) with ~ 2 years of experience in similar role Ability to work in team & coordinate with various stakeholders Able to communicate in English & local language - both verbal and writingWell-versed to use MS office. Ever feel burnt out by bureaucracy? Us too. Thats why were changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https: / / www.bayer.com / enfstrategyfstrategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don t rely upon any unsolicited email from email addresses not ending with domain name bayer.com or job advertisements referring you to an email address that does not end with bayer.com . For checking the authenticity of such emails or advertisement you may approach us at HROP_INDIA@BAYER.COM. YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Maharashtra : Thane Division: Pharmaceuticals Reference Code: 850313 Contact Us + 022-25311234

P&C Insurance Tester:Minimum of 7+ years of testing experience.Must have a background in Property and Casualty (P&C) insurance.Good to have knowledge of policy, claims, and billing processes.Proficiency in SQL and database management.Strong understanding of testing methodologies and end to end (E2E) testing.Familiarity with the Software Development Life Cycle (SDLC) cycle.Conduct thorough testing of software applications, including end to end (E2E) testing.Collaborate with development and business teams to ensure comprehensive test coverage.Utilize SQL and database expertise to validate data integrity and accuracy.Participate in the Software Development Life Cycle (SDLC) to ensure quality standards are met.Document and report defects, and work with developers to resolve issuesGood to have Experience with automated testing tools

About the Team: The External Reinsurance Team is a dynamic team that owns and manages the External Reinsurance portfolio globally for Swiss Re Corporate Solutions (CorSo). We are part of the Global Controlling Finance Corporate Solutions team under International Financial Management (IFM) and Reinsurance. Our team reviews inwards transactions and identifies, calculates, books, reports and collects the reinsurance assets. We work extensively with Swiss Re CorSo clients and brokers to substantiate our claims and to build productive relationships. We are involved in setting up new contracts as well as working on some international transactions and are heavily involved in the financial reporting for Swiss Re CorSo retro assets. About The Role: The main responsibilities of the External Reinsurance Accountant role are: Technical Reinsurance Accounting: Calculate, account, settle and drive collections for significant payables and receivables of detailed facultative reinsurance contracts Contract Maintenance: Set up new facultative reinsurance contracts/policies, monitor and manage existing contracts Collaboration: Work closely with various functions, including claims department and external clients, like reinsurer and broker Reporting: Create required financial reports and support regulatory and management reports Process Improvement: Identify opportunities to simplify processes and support automation initiatives About You: 8-10 years of exp. post qualification CA/CA-Inter/ICWA/MBA(F) /other equivalent Solid Understanding of the insurance sector desirable Strong Quantitative and qualitative analytical skills Microsoft Office (Excel) skills on advanced medium level Very good command of English (spoken and written); other European languages are a plus Strong interpersonal and communication skills Stress resilient, with the ability to work independently Thrives in collaborative teams, working toward common goals with a spirit of cooperation About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134671

Associate Director - Brand Equity - Tata Salt Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Associate Director - Brand Equity - Tata Salt Tata Consumer Products Limited [[Associate Director - Brand Equity, Tata Salt]] What are the Key Deliverables in this role? Financial Outcomes: Strategize, design and implement a robust brand program across product superiority, deepening equity and developing a new generation of salts, to be effectively implemented across different market types Building Masterbrand architecture strategy on Salt Crafting Positioning with Strong BCI - Build Brand Positioning Strategy and Brand Key. Developing 360 Brand campaigns to drive Equity and Preference Creating a multi-channel communication strategy for the Tata Salt master brand through product superiority, core brand thematic and purpose driven campaigns Building Brand Purpose Platform - Advocacy around 100% Iodine Saksharta and Iodine awareness program Developing Always On Digital plan for a 12-month calendar Deliver brand health metrics through the brand program with impactful and innovative communication plans Creating Masterbrand Visual Identity and Packaging Re-design (evolutionary and revolutionary), Building Brand World based Visual Identity Playbook and Detailing Brand sensorial signature Evolving & fine-tuning the Masterbrand strategy in line with category & competition landscape on an ongoing basis Customer Service: Building Claims toolkit - Building a ready toolbox backed with defendable evidance to support Scientific /Technical /Marketing Claims through Commissioned Studies - Kantar, Clinical, Retail, etc. Proving superiority at Point of Sale - Strategizing, designing and implementing efficient and scalable superiority activation programs customizable for market type Superiority communication across media touchpoints TV, Digital Media, Packaging, BTL Counterfeit action - Building Long term Action plan for countering counterfeit through education, legal action, Sales team training Internal Processes: Work together with Innovation Team for seamless takeover and incubation of New Brand initiatives/extensions in line with Masterbrand portfolio thinking. Synchronize brand marketing plans and campaigns for harmonized and efficient deployment of plans across the Masterbrand Work with Consumer & Market Insight teams to monitor, analyses & evaluate market/consumer trends, competitor activity to identify new opportunities for the Brand and Masterbrand communication. Plan and execute the campaigns and projects in close partnership with stakeholders within the organization and external agencies/partners. Effectively manage external interfaces (Research, Advertising/Creative, Design, Media, Activation, Digital & PR agencies) Effectively manage internal interfaces such as salt brand team, insights team, R&D, legal & regulatory, shopper marketing and sales Innovation and Learning Build Masterbrand portfolio by Expanding user base with relevant, compelling extensions, innovations. Develop Repository of Salt grades across price-points (VE, Solar, Pink, Rock,etc.) Craft Masterbrand Extensions mix across : Mass Masstige Premium range What are the Critical success factors for the Role ? Experience of core brand management in FMCG category, with handling of some significant brand campaigns Educational Qualification MBA (Major in Marketing preferred) Experience 8-10 years (Minimum 3 years in brand management/brand equity) End to end exposure of creating a brand TVC and campaign planning. Deep working knowledge of gathering consumer insights and deriving strategic execution-oriented insights Commercial acumen to be able to efficiently manage the marketing & media budgets. Understanding on how to navigate the brand world and closely working with agencies. What are the Desirable success factors for the Role ? Prior experience in working closely with cross functional teams to jointly drive business KPIs

POSITION OVERVIEW The Director, Legal & Compliance India shall have the primary responsibility to provide legal and compliance advice and protect the legal interests and compliance standards of all businesses (e.g. Global Human Health and Animal Health), divisions and functions in India, supporting the Regional Managing Counsel, Asia Pacific. The position will be based in Mumbai, India. The successful candidate will lead a team of two members and handle legal and compliance matters arising from businesses in India or as designated by and under the supervision of the Regional Managing Counsel, Asia Pacific. As a member of the Asia Pacific Legal and Compliance team, the successful candidate will work closely with the Country Leadership Team, the India Human Health Business Practice Officers ( BPOs ), as well as other members of the Asia Pacific Legal and Compliance team, colleagues from the Offices of General Counsel, external counsel and relevant headquarters and subsidiary staff and functional groups, as needed. PRIMARY SCOPE OF WORK Primary scope of work includes, but is not limited to the following : Supporting the legal and compliance needs of all key stakeholders in the relevant areas of law which may include but is not limited to privacy, anti-corruption/anti-bribery, fair competition, and trade practice legislations. Separately, the successful candidate shall also have a good grasp of policies, compliance standards and local industry guidelines. In particular, he/she shall: Commercial and Contractual Matters Advise on day-to-day commercial transactions and business undertakings Advise on business development, marketing and business initiatives, patient and disease awareness programs, review and draft/negotiate related agreements Advise on commercial/corporate and employment issues and negotiate with external parties on behalf of , where needed or appropriate Advise on innovative solutions with a particular interest in patient programs, digital, technology and data-analytics Regulatory Requirements Monitor changes and developments in the legal and regulatory environment within which businesses operate, advise local management and develop appropriate strategies Provide advice and legal support, as needed and in collaboration with regulatory affairs, on application and maintenance of all authorizations, permits and licenses needed for local operations, including importation, listing/reimbursement and marketing of products, conducting clinical trials, handling adverse experience incidents and implementing product recalls where needed Support in interactions with regulatory and other relevant government agencies on legal and compliance issues and development of appropriate strategies for resolution of issues Promotional Review Provide and/or oversee internal legal review as part of medical-legal process for promotional materials according to local laws and policies and standards Collaborate with Medical and business colleagues in initiating and/or responding to regulatory/competitor challenges on promotional practices Business Standards & Compliance Develop, monitor and implement compliance and risk management strategies and processes, and work with divisional compliance and local BPOs and management. Where appropriate, conduct legal & compliance training; monitor and resolve legal & compliance issues, work with local management to formulate and implement appropriate local business standards and procedures consistent with local laws, US laws (including the US Foreign Corrupt Practices Act (FCPA)), industry standards (including local pharmaceutical industry Codes of Conduct and the International Federation of Pharmaceutical Manufacturers Association (IFPMA) Code of Marketing Practices) and corporate policies. Disputes/Litigation Support the initiation, defence, negotiation, settlement and management of litigation, disputes and actions arising from business operations of including contractual, IP, adverse reaction claims, compliance and regulatory challenges, in collaboration/consultation with regional legal team and other legal colleagues from headquarters or other divisions as appropriate Intellectual Property Support headquarters IP attorneys to coordinate with local external counsel as needed on local trademark and patent filings and collect and disseminate intellectual property information for local management Provide advice on local strategies and counteractions in relation to local IP infringement and enforcement actions, in collaboration with global IP attorneys Human Resources Advise on sensitive HR/Labor law-related issues arising Participate in internal investigations remediation team and provide legal and compliance perspective, as appropriate Others Conduct internal investigations, where necessary, in collaboration with Global Investigations Human Resources and Global Security Group, and coordinate with Corporate Audit, local management and Finance/HR groups in taking practical and appropriate remediation actions as needed Additional responsibilities and projects may be assigned by the Regional Managing Counsel, Asia Pacific on an ad-hoc basis Participate, as part of the Country Leadership Team in meetings of the Country Compliance Committee, Local Review Boards, Grants Committee and other compliance or country-level committees in India Collaborating and instructing external counsel where needed and to provide inputs and oversight of the work done by external counsels Guiding, motivating, and directing the India legal and compliance team toward achieving the international legal and compliance function s goals. This includes setting a clear vision, communicating effectively, delegating tasks, fostering collaboration, and providing support for team member development Supervising and managing the legal budget for India in accordance with approved guidance from regional/global Legal and Compliance management WHAT WILL A SUCCESSFUL APPLICANT LOOK LIKE? Qualifications A degree in law or the equivalent Admitted to practice law in India 10 or more years of post-admission experience Skillsets Strong language proficiency in English required Ability to manage India largely independent of management supervision Ability to quickly distil and effectively communicate corporate (HQ) cascaded compliance positions and policies to the local market. Ability to identify and balance legal/compliance risks with business opportunities and provide counsel to local market leadership on such risks Ability to communicate confidently and effectively across the India organization Ability to guide, motivate, and inspire team members towards a common goal Ability to appropriately challenge the status quo whilst understanding the fundamental legal & compliance principles and our company s standards at the enterprise level Ability to provide practical and commercially focused solutions whilst consistently applying a high standard of integrity, professionalism, legal knowledge, and business ethics in line with the company s policies, values and standards Ability to understand and balance local market needs with enterprise level principles and direction Analyzing situations, weighing options, and making sound judgment and choices under pressure Proactive and responsive Strong communication and interpersonal skills Knowledge & Experience The following experience is required: In-house legal and compliance experience in a multinational organization; and/or In-house legal and compliance experience in a pharmaceutical company or other highly regulated industries (e.g. biochemicals, medical devices industry); and/or Commercial practice experience in a top tier law firm The following experience is highly preferred: Familiarity with the US FCPA, the IPMG Code of Conduct, the IFPMA Code of Marketing Practices and local pharmaceutical related laws, regulations, anti-bribery laws and codes of conduct in the India would be advantageous Ability to proficiently advise on and apply the following to local business operations/practices: The Drugs Act and Cosmetics Act, 1940 The Drugs and Cosmetics Rules, 1945 Applicable Labor Laws and Industrial Relations Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Business Development, Business Initiatives, Cite Checking, Clinical Testing, Commerical Transactions, Confidentiality, Customer Service Leadership, Data Security Management, Ethics, Exercises Judgment, Legal Research, Legal Strategies, Marketing Initiatives, Multilingualism, Negotiation, Pharmaceutical Law, Pharmacy Regulation, Product Risk Management, Products Liability Litigation, Regulatory Affairs Compliance, Regulatory Compliance, Risk Management, Site Initiation, Trial Preparation Preferred Skills: Job Posting End Date: 08/20/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment & Training & Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation

The Warranty Manager is responsible for overseeing and managing all warranty-related operations. This includes processing claims, ensuring compliance with manufacturer guidelines, coordinating with service teams. Contact- 9109323199

Team Management:Supervise and mentor a team of customer service/financial advisors, ensuring high engagement and performance. Process Oversight:Monitor day-to-day operations of the BFSI process, ensuring adherence to SLAs, compliance call 7697428237 Required Candidate profile Prior exp in healthcare in Claims process Experience: Minimum 3+ years in a BPO Healthcare process, with at least 1 year as a Assistant Manager.

Responsibilities & Key Deliverables 1) Implementation of various systems and process (as per the CI*Standards) in all the overseas dealerships to have smooth functioning of dealerships by rigorous planning and follow up. 2) Reduce the cost of warranty claims to improve the profitability of the business by taking new initiatives and effective administration of warranty claims (by providing immediate solution to the dealer/distributor this will also help in achieving customer satisfaction) 3) Coordination for Technical Training for dealers to improve Fix it right first time rate by consulting MILE, Igatpuri. 4) Review and monitor the parts stock at dealer s end to improve Parts Revenue by guiding dealers on stocking of original spare parts. 5) Address product issues that dealer may have to achieve dealer satisfaction by providing technical support in shortest time. 6) Interact with the Technical Team on regular basis for achieving improvements in product by providing a feedback (obtained from field). 1) Sales Volume impacted by availability of parts, processing of warranty claims, dealer training 2) Dealer Satisfaction Index support provided to the dealer in the form of trainings, technical support, service 3) Customer Satisfaction Index provide tech support to the end customers, CSR activities. 4) Parts Revenue providing guidance to dealers on stocking of parts and tracking regular consumption. Experience 2/3 yrs. in automobile (service) 4/5 yrs. of experience if diploma holder Industry Preferred Qualifications B. E (Auto/Mech)/ Diploma in Automobile Engg General Requirements

Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills

Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills