Citrix Administrator

Job Description

• Monitor and maintain Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix StoreFront, Citrix Director, and Citrix Workspace. Experience with Citrix ADC (NetScaler), Profile management tools (UPM, FSLogix) • Troubleshoot and resolve issues related to: • User login and session performance • Application publishing • Profile management (e.g., Citrix UPM, FSLogix) • Perform routine maintenance tasks such as: • Updating Citrix policies • Managing machine catalogs and delivery groups • Monitoring server health and resource usage • Assist in patching and updating Citrix components. • Experience with windows server infrastructure (2016/2019/2022). • Troubleshoot issues related to Windows, Active Directory, DNS, DHCP, Group Policy. • Manage and optimize server performance, patching, and security configurations. • Automate administrative tasks using PowerShell and other scripting tools. • Perform system upgrades, migrations, and capacity planning. • Implement and manage high availability and disaster recovery solutions (e.g., clustering, DFS, backup). • Maintain documentation for system configurations, procedures, and troubleshooting. • Participate in audits, compliance checks, and DR testing. • Mentor L1/L2 support teams and lead technical initiatives. • Managing and Maintaining Citrix environments which includes tasks like configuring and monitoring Citrix systems, ensuring they meet high availability and disaster recovery requirements. • Troubleshooting and Problem-Solving skills for diagnosing and resolving complex technical issues within the virtualized environment. • Collaborating with cross-functional teams to ensure seamless integration of Citrix solutions within the broader IT landscape. • Maintain documentation for Citrix architecture, configurations, and procedures. • Participate in disaster recovery planning and testing. • Mentor L1/L2 Citrix & windows supports staff and provides technical guidance. • Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment. • Review and recommend options to improve the effectiveness of the global Windows & Citrix infrastructure; research/plan/execute migration.