Chief of Staff to CEO

Reports to: Chief Executive Officer

Experience: 3 - 7 years (Revenue Operations, Business Operations, or Strategy roles; FMCG / Dairy background preferred)

Role overview

The Chief of Staff is the CEO’s hands-on execution partner — responsible for leading special projects, strengthening sales operations, and ensuring that strategic priorities deliver results on the ground.

This is a doer’s role — ideal for someone who thrives in fast-moving environments, enjoys solving operational problems firsthand, and can work independently across functions.

Key Responsibilities

I. Lead Special Projects

• Execute high-impact initiatives directly from the CEO’s office — e.g., new SKU launches, new dairy plant work management, cost-reduction programs, or systems implementation.
• Build detailed project plans, align internal and external stakeholders, and deliver measurable outcomes with minimal oversight.
• Report progress to the CEO weekly — concise, factual, and solution-oriented.

II. Strengthen Sales Operations

• Work closely with the Head of Sales to ensure revenue growth, high team productivity, territory hygiene, and data discipline.
• Conduct regular field audits — travel with sales executives and distributors to understand route realities, outlet coverage, and in-store execution.
• Identify process gaps and replicate best practices across regions.
• Pilot new initiatives to improve sales velocity: route redesigns, secondary sales capture, visibility tools, incentive models, etc.
• Drive accountability in OOS tracking, SKU mix, and route productivity.

III. Cross-Functional Execution

• Follow up with Plant, Logistics, QC, Finance, Procurement etc. to ensure timely delivery of CEO priorities (new products, cost saving measures etc.).
• Anticipate bottlenecks and coordinate quick resolutions.
• Maintain strong on-ground visibility and feedback loops from both market and internal teams.

IV. CEO Office Management

• Prepare concise updates and briefs for CEO meetings — facts and insights, not slides.
• Represent the CEO in internal or vendor meetings when delegated.
• Uphold confidentiality and reinforce the CEO’s culture of speed, truth, and accountability.

Ideal Profile

• Experience:

  3–7 years in

  Revenue Operations, Business Operations, Project / Program Management, or Strategy

  roles.
• Background in

  FMCG / Dairy

  preferred; strong understanding of distribution, plant, or supply-chain operations.

• MBA from a top institute

  ideal (not mandatory).
• Demonstrated

  bias toward action

  — gets things done without waiting for instructions.
• Hands-on, data-savvy, and comfortable spending time in the field; comfortable working with everyone from salesmen to senior managers.
• Excellent communicator who can bridge shop-floor realities with leadership expectations.
• Emotionally mature, grounded, and able to work with cross-functional teams under pressure.
• Willing to travel extensively across Kerala (40–50 % of time).

launchpad role

If you want to learn how a high-growth dairy business actually runs — from plant floor to market shelf — this is the opportunity.