Chief of Staff

Preferably a person from B2B Saas IT Industry

Key Responsibilities

1. Strategic Planning & Execution

• Partner with the CEO to define and drive company-wide strategic priorities.
• Manage OKR setting, quarterly business reviews, and ensure follow-through on key initiatives.
• Track and report progress on strategic projectsacross product, GTM, and operations.

2. Cross-Border Collaboration

• Act as a bridge between U.S. and India leadership teams across Product, Engineering, Customer Success, Sales, and Marketing.
• Manage logistics, agendas, and follow-ups for executive reviews and leadership offsites.
• Ensure smooth collaboration across time zones and business functions.

3. Product & Business Support

• Support leadership in evaluating market trends, competitor positioning, and customer feedback.
• Help track product adoption, churn, and customer success KPIssurfacing insights for leadership action.
• Partner with Product, Engineering, and Support to ensure alignment on delivery and roadmap execution.

4. Communications & Stakeholder Engagement

• Prepare internal communications, board decks, and investor updates.
• Shape CEO’s external communications—conference talks, blogs, industry commentary.
• Act as a thought partner to CEO for major announcements, customer interactions, and strategic partnerships.

5. Operational Excellence

• Own CEO’s operating rhythm: schedule management, meeting preparation, and follow-ups.
• Streamline leadership workflows and ensure accountability across teams.
• Champion a high-performance culture aligned with QuickLaunch values.

Ideal Skills & Traits

• Strong operator: able to shift between strategy and execution with agility.
• SaaS-native: understands product-led growth, ARR metrics, and B2B customer lifecycle.
• Excellent communicator: skilled at presentations, decks, and crisp business writing.
• Cross-cultural collaborator: comfortable working across U.S. and India teams.
• Trusted partner: high discretion, resilience, and ability to handle sensitive information.
• Analytical mindset: capable of interpreting business dashboards, KPIs, and customer data.

Qualifications

• 5+ years in strategy, consulting, product operations, or Chief of Staff/operational leadership roles in SaaS/technology companies.
• Experience working in fast-scaling, venture-backed SaaS or IT firms.
• Strong academic background; MBA a plus but not mandatory.
• Location: Gurgaon/Delhi NCR preferred; flexible to work across U.S.–India time zones.

Preferably a person from B2B Saas IT Industry