Chief Manager - Digital Marketing

Job Purpose

Key Responsibilities

Functional

Responsibilities

Performance Marketing Strategy & Execution

• Develop and implement a comprehensive performance marketing strategy aligned with the overall business goals and objectives of the NBFC.
• Identify and prioritize the most effective digital marketing channels for lead generation, such as Search Engine Marketing (SEM), Search Engine Optimization (SEO) with a conversion focus, Social Media Marketing (SMM) focused on lead acquisition, Paid Advertising (PPC, Display), and Email Marketing nurturing campaigns.
• Lead the selection, negotiation, and management of digital marketing agencies and vendors specializing in performance marketing channels.
• Oversee campaign budgeting, allocation, and optimization across all channels based on performance data and return on investment (ROI).
• Implement A/B testing methodologies and utilize data analytics to continuously optimize campaign performance and maximize lead generation.
• Track and measure key performance indicators (KPIs) such as cost-per-lead (CPL), lead quality, and conversion rates to ensure campaign effectiveness and ROI.
• Stay updated on the latest performance marketing trends, tools, and technologies within the NBFC space.
  

Lead Management & Conversion Optimization

• Develop and implement a data-driven lead management strategy to ensure efficient lead nurturing and conversion into paying customers.
• Work closely with the sales team to understand their needs and ensure a seamless lead handover process.
• Analyze website traffic data and user behavior to identify areas for improvement and optimize the conversion funnel for better lead generation.
• Implement conversion rate optimization (CRO) strategies on the NBFC's website to enhance lead capture and conversion rates.
  

Digital Business Projects & Growth Initiatives

• Champion and lead digital business projects that support lead generation, customer acquisition, and overall business growth objectives.
• Identify and implement new performance marketing channels and tactics to stay ahead of the curve and maximize lead generation potential.
• Research and analyze market trends to develop innovative digital marketing strategies and campaigns that differentiate the NBFC in the competitive landscape.
  

Analytics

• Demand Generation from Digital Campaigns: Prospects
• Social Media: Campaigns, Reach, Relevance
• Digital Media: Campaigns, Share of Voice
• Website: Traffic, Reach, Ranking and Keyword authority
  

Qualifications

Job Requirements

Experience

Functional Competencies

Behavioral Competencies