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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat & Voice Backend Process - Professional

Chat & Voice Backend Process - Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 3 years

|

1 - 4 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

bpo customer service non voice process chat process backend process blended process email support semi voice voice process email process communication skills upselling customer support domestic bpo customer care international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Work effectively in a fast-paced environment to meet productivity targets.
Collaborate with team members to achieve common goals.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to enhance performance.

Job Requirements

Strong communication and interpersonal skills are essential.
Ability to work well under pressure and meet deadlines is required.
Basic computer knowledge and proficiency in Microsoft Office are necessary.
Freshers should be able to learn quickly and adapt to new processes and systems.
Strong problem-solving skills and attention to detail are vital.
The ability to work collaboratively as part of a team is crucial.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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