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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat process / Non Voice / Chat Executive

Chat process / Non Voice / Chat Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 4 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

chat process blended process customer service international call center non voice process chat support voice process uk shift email process customer care executive customer support technical support international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues through chat support.
Provide timely and professional responses to customer queries and concerns.
Utilize problem-solving skills to address complex customer issues.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Minimum 1 year of experience in a related field, preferably in a chat or non-voice process.
Excellent written and verbal communication skills are required.
Ability to work in a team environment and collaborate with colleagues.
Strong problem-solving and analytical skills are necessary.
Familiarity with CRM software and technology is an asset.
Ability to adapt to changing situations and priorities.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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