65933 Certifications Jobs - Page 9

Cyber Security Senior Analyst , GRC Developer - HIH - Evernorth Position Summary: We are seeking a talented and experienced GRC (Governance, Risk and Compliance) Developer to join our team. The current GRC platform is Onspring. As a GRC Developer, you will be responsible for designing, developing, and implementing customized solutions within the Onspring platform to meet specific needs of our organization’s governance, risk management, and compliance functions. Experience Required: 3-5 years of experience Proven experience as a Developer or similar role, with hands-on experience in configuring and customizing the GRC platforms like Archer, ServiceNow etc is helpful Strong proficiency in configuration tools, scripting languages (e.g., JavaScript), and SQL. Experience with integrating GRC tool with other systems and APIs using RESTful services. Knowledge of governance, risk management, and compliance principles and frameworks. Excellent problem-solving skills with the ability to analyze complex business requirements and design appropriate solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Job Description & Responsibilities: Collaborate with stakeholders to understand requirements and translate them into technical solutions with the GRC platform. Design and develop custom applications, workflows, reports, and dashboards using configuration tools and scripting languages. Customize platform to automate manual processes and streamline GRC activities. Perform integrations with third-party systems, APIs, and data sources to enhance data-driven decision-making within the GRC framework. Conduct testing, debugging, and troubleshooting of Onspring configuration to ensure optimal performance and functionality. Provide technical support, training, and documentation to end-users on Onspring functionality and best practices. Stay updated on the latest features, releases, and industry trends to continually enhance GRC capabilities. Collaborate with cross-functional teams including IT, security, compliance, and audit to ensure alignment of GRC initiatives with organizational goals. Coordinate risk, issue and remediation record updates and maintain reports. Experience Desired: Relevant certifications such as Onspring Administrator Certification or GRC-related certifications are a plus. Education and Training Required: Bachelor’s degree in computer science, Information Systems, or a related field. Primary Skills: Ability to successfully interface with internal clients. Ability to document and explain technical details in a concise, understandable manner. Ability to manage and balance own time among multiple tasks, lead junior staff when required, and to work independently and as part of a team. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description Key Responsibilities: Facility Operations Support: Assist in coordinating the operation and maintenance of the facility’s technical systems, including HVAC, plumbing, electrical, fire safety, and mechanical systems. Support the planning and execution of regular preventive maintenance and repairs to minimize downtime and system failures. Respond to facility-related issues, begin problems, and ensure timely resolutions. Maintain system performance, ensuring all equipment operates according to manufacturer guidelines and safety standards. Team Support & Supervision: Assist in leading and mentoring the facilities maintenance team, ensuring they have the resources and mentorship to perform their roles. Help coordinate daily work schedules and ensure tasks are appropriately assigned based on priorities. Promote a collaborative and positive team culture, encouraging open communication and team development. Do mentorship and assistance to team members on technical challenges and fixing. Facility Maintenance of Life science R&D Labs: Develop and implement maintenance programs, SOPs, and SOWs to ensure the reliability and efficiency of facilities, equipment, and systems. Collaborate with vendors to ensure comprehensive facility management. Lead single or multiple facility operations, aligning with established protocols, tools, and processes. Ensure operations and infrastructure are maintained to the highest level, including internal and external building components. Soft Skills & Customer Service: Act as a key point of contact for internal staff, contractors, and external vendors, providing excellent customer service and addressing inquiries in a timely manner. Apply strong communication and social skills to facilitate clear and effective conversations between various teams, collaborators, customers, and service providers. Resolve facility-related issues in a customer-centric manner, ensuring minimal disruption to operations and improving tenant happiness. Health, Safety & Compliance: Assist in ensuring compliance with safety standards, building codes, and regulations. Participate in safety audits and inspections to identify hazards and ensure corrective actions are taken. Promote safety by encouraging team members to carry out to safety guidelines and procedures. Maintenance Reporting & Documentation: Support in maintaining accurate records of service requests, maintenance activities, repairs, and system inspections. Support in producing reports for management that critical metrics such as uptime, repair expenses, and maintenance timetables. Help in ensuring that documentation for compliance purposes is up-to-date and readily accessible. Project Management Assistance: Provide support in facility-related projects, including upgrades, installations, and renovations. Assist in project timelines, budgets, and work to ensure they align with company goals. Collaborate with project managers and other collaborators to ensure project success. Skills & Qualifications: Bachelor’s degree in electrical engineering, or related technical field, equivalent experience! Strategic problem solver with strong analytical and problem-solving skills. Excellent oral & written communication skills, with a customer service focus. 6+ years in Facility Management. Experience in planning, scheduling, budgeting, resourcing, and completing technical services including MEP, fire, furniture etc. Facilities management or technical certifications (e.g., CFM, HVAC, LEED) are an advantage.

We are seeking a dynamic and highly motivated IT Business Research Analyst to join our team. This role demands a strategic thinker with excellent communication skills who can effectively engage with C-Suite executives, understand their business needs, and propose tailored IT solutions. Key Responsibilities: ✅ Conduct in-depth business and technology research to identify trends, risks, and opportunities. ✅ Engage and communicate confidently with C-Suite executives. ✅ Translate client needs into actionable research insights and IT solution recommendations. ✅ Collaborate with cross-functional teams to ensure alignment of research insights with business objectives. ✅ Maintain awareness of industry innovations, emerging technologies, and best practices. Required Skills & Qualification: ✅ Strong communication skills ✅ Understanding of latest technologies and implementation ✅ Business communication certifications are a plus ✅ Any Degree Job Types: Full-time, Permanent, Fresher Pay: ₹180,000.00 - ₹240,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Description of role: We are seeking a customer-focused and results-driven Sales Professional to drive business growth in the training and certification industry. The ideal candidate will have a proven track record in sales, a strong customer-centric approach, experience with marketing backend activities, proficiency in digital tools and the ability to analyse, understand and present market trends and competitor insights. Job description: Identify and develop new business opportunities Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions. Consistently meet and exceed sales targets and KPIs. Actively engage with clients to understand their training and certification requirements. Provide excellent pre-sales and post-sales support to ensure high customer satisfaction and loyalty. Address client queries, concerns, and feedback promptly and professionally to exceed their expectations. Foster a customer-first approach throughout the sales process to enhance the client experience. Execute branding activities that enhance company visibility and credibility. Support the creation and delivery of marketing materials, campaigns and digital content aligned with sales strategies. Utilize social media campaigns and digital outreach to generate and nurture leads. Conduct in-depth market analysis to identify industry trends, opportunities, and customer pain points. Gather and analyse competitor information to strengthen market positioning. Provide actionable insights and recommendations to the Management based on research findings. Generate and present data-driven reports to support strategic decision-making. Build trust and rapport with clients by providing expert guidance and solutions. Conduct regular follow-ups and feedback sessions to ensure client satisfaction and identify areas for improvement. Drive customer retention through consistent engagement and exceptional service delivery. Provide consultative expertise to clients regarding training programs, certifications and market demands. Represent the company at industry exhibitions, trade shows and conferences to promote services and expand the client base. Network with potential clients, partners and industry leaders at events to establish valuable connections. Prepare and deliver presentations or demonstrations to showcase the company’s offerings effectively. Willing to travel extensively Work to achieve targets Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Language: English (Required) Work Location: In person

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency in a range of processes or procedures through job-related training and experience. Completes a variety of atypical assignments. Works within defined processes and procedures to find the appropriate approach for new assignments. Acts as an informal resource for colleagues with less experience. Completes work with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Uses discretion to modify work practices and processes to improve efficiency and achieve results. Leadership May provide informal guidance to junior team members. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for clients and end-users. Interpersonal Skills Clearly and effectively exchanges information and ideas. Responsibility Statements Completes more complex validations, application of logical and analytical skills. Makes choices on finalizing, approving, or rejecting documents/cases. Follows up on inquiries to update additional data requirements. Acts as Subject Matter Expert. Mentors new hires and provides training support. Performs complex tasks according to client guidelines. Identifies adverse events and reports to the client. Completes work with limited supervision. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Job Description: We are seeking an experienced and dedicated Physiotherapy Faculty member to join our team. The ideal candidate should have a strong academic background, clinical expertise, and a passion for teaching and mentoring students in the field of Physiotherapy. Key Responsibilities: Teaching & Instruction : Deliver lectures, conduct practical sessions, and facilitate discussions in subjects related to Physiotherapy and allied sciences. Curriculum Development : Assist in developing, reviewing, and updating the course curriculum in line with the UGC and regulatory standards. Student Mentorship : Guide and mentor students, fostering their academic growth and professional development in the field of Physiotherapy. Research & Development : Encourage and assist students in research projects, and contribute to academic research within the Physiotherapy discipline. Clinical Exposure : Provide hands-on clinical training, ensuring students gain practical, real-world experience. Examination & Assessment : Participate in the preparation of examinations, grading, and evaluation of student performance. Administrative Duties : Assist in administrative responsibilities, departmental meetings, and other academic-related tasks. Required Qualifications: Bachelor of Physiotherapy (BPT) or Master of Physiotherapy (MPT) from a recognized institution. At least 3-5 years of teaching and/or clinical experience in Physiotherapy. Strong communication and interpersonal skills. Knowledge of current trends, methodologies, and teaching techniques in Physiotherapy. Commitment to student success and holistic development. Preferred : Master of Physiotherapy (MPT) preferred. Additional certifications or qualifications related to specific physiotherapy specializations (e.g., Orthopedic Physiotherapy, Neurological Physiotherapy, etc.) will be an advantage. Desired Skills: Ability to adapt teaching methods to suit diverse learning styles. Strong organizational skills with the ability to manage multiple tasks and deadlines. A passion for academic excellence and student-centered education. Research-oriented and open to continuous professional development. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person

Company Description Thermal Systems (TSPL) is a fast-growing ISO 9001 certified heavy engineering company specializing in Waste Heat Recovery solutions globally. Accredited with ASME, S, U, R&PP stamps, TSPL provides end-to-end solutions from "concept to commissioning" for various Heat Recovery applications. Our robust in-house design and state-of-the-art manufacturing facilities enable us to deliver effective engineering solutions. Role Description This is a full-time on-site role for an Electrical Engineering Manager/Assistant Manager/Senior Engineer - to strengthen our Detailed Engineering team, located in Hyderabad. The role involves managing engineering projects, leading a team of engineers in Electrical & Instrumentation section, overseeing software development processes, and ensuring seamless project integration. Daily tasks include designing electrical systems, coordinating with other departments, monitoring project timelines, and ensuring compliance with industry standards (like IBR, ASME) and regulations. Desired Skills and Experience: Proficiency in Electrical Engineering Design, preferably in Boilers Manufacturing Skills in Detail Engineering and Management and Integration Shall possess excellent knowledge on Cables, SLDs, Motor conditions Experience in Team Leadership Strong analytical and problem-solving abilities Excellent communication and organisational skills Bachelor's degree in Electrical Engineering or a related field Relevant certifications and experience in the heavy engineering industry are advantageous

Overview The role involves leading the delivery of the "Technology Lifecycle management" program, ensuring alignment with strategic business goals and technological modernization initiatives. The candidate will manage cross-functional teams, including infrastructure, operations, and external partners, to drive successful execution. Key responsibilities include overseeing program timelines, milestones, and budgets to ensure on-time and on-budget delivery. The candidate will implement robust governance frameworks to track progress, manage risks, and engage stakeholders effectively. The candidate will ensure adherence to best practices, including decommissioning legacy systems and upgrading critical infrastructure. Effective stakeholder communication and reporting are vital. The candidate will act as the primary point of contact for leadership, providing regular updates on program status, risks, and key achievements. Transparency will be ensured through comprehensive reporting and communication with internal and external stakeholders. Risk and change management are also important. The candidate will identify potential risks, develop mitigation strategies, and manage change control processes to minimize the impact on delivery. Responsibilities Program Management Lead end-to-end delivery of the datacenter transformation program "Skybridge", ensuring alignment with strategic business goals and technology modernization initiatives. Manage cross-functional teams, including infrastructure, operations, and external partners, to drive successful execution. Delivery Management Oversee program timelines, milestones, and budgets, ensuring on-time, on-budget delivery. Implement robust governance frameworks for tracking progress, managing risks, and ensuring stakeholder engagement. Optimization & Continuous Improvement Identify and implement opportunities for operational efficiency and cost optimization in the Technology Lifecycle Management Ensure technology lifecycle management practices are followed, including decommissioning of legacy systems and upgrading critical infrastructure. Stakeholder Communication & Reporting Act as the primary point of contact for leadership, providing regular updates on program status, risks, and key achievements. Ensure transparency through comprehensive reporting and effective communication with internal and external stakeholders. Risk and Change Management Identify potential risks, develop mitigation strategies, and manage change control processes to minimize impact on delivery. Qualifications Experience: 10-12 years of experience in program management, with a focus on datacenter transformation, technology modernization, and infrastructure optimization within large-scale enterprise environments. Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. A Master's degree or relevant certifications (e.g., PMP, ITIL) are preferred. Technical Skills: Strong understanding of server, storage, and backup technologies, as well as cloud platforms (Azure, AWS, GCP). Proficiency in infrastructure automation, optimization tools, and lifecycle management practices. Project Management: Proven ability to manage large, complex programs with multiple workstreams, including setting timelines, managing budgets, and overseeing cross-functional teams. Experience with robust governance frameworks and risk management. Analytical Skills: Exceptional analytical and problem-solving skills to identify opportunities for efficiency and cost optimization, and to develop effective mitigation strategies. Communication: Excellent verbal and written communication skills to effectively engage with senior leadership, stakeholders, and cross-functional teams. Ability to present complex information in a clear and concise manner. Leadership: Demonstrated leadership capabilities, including the ability to manage and motivate cross-functional teams, foster collaboration, and drive successful project outcomes. Stakeholder Management: Strong interpersonal skills to build and maintain relationships with internal and external stakeholders, ensuring alignment with business objectives and successful program execution. Continuous Improvement: Commitment to continuous improvement, with a track record of identifying and implementing initiatives to enhance service availability, reliability, and performance. Adaptability: Ability to adapt to changing business and technological landscapes, maintaining flexibility and resilience in the face of challenges. Certifications: Relevant certifications such as PMP, ITIL, Six Sigma, or other project management and technical certifications are a plus

Sutherland’s Digital Engineering Services (DES) group is seeking a dynamic leader based in India to lead strategic solutioning and consulting engagements across our global client portfolio. This senior leadership role will drive end-to-end solution design and deal strategy spanning Cloud, Data, Integrations, Enterprise Applications, Custom Applications, Application Development, and Managed Services. The leader will be at the forefront of high-value pursuits, shaping winning proposals for RFPs, RFIs, and proactive client pitches, and orchestrating multi-disciplinary teams to deliver differentiated, business outcome–driven digital transformation solutions for enterprise clients. Key Responsibilities Own the solution and pursuit strategy for large, complex transformation opportunities within DES’s priority industries. Engage directly with CXOs and senior client stakeholders to define transformation vision, business value, and execution roadmap. Serve as the deal architect, integrating Cloud, Data, Integration, Applications, and Managed Services into cohesive solutions. Oversee the creation of high-level architectures, transformation roadmaps, and target operating models. Ensure proposed solutions are executable, scalable, and aligned to client business goals. Drive bid qualification (Go/No-Go) and solution governance within DES. Lead end-to-end RFP/RFI response process, ensuring compliance, competitive differentiation, and compelling storytelling. Collaborate with pricing teams to develop TCO, ROI, and value-based pricing models. Mentor and develop full-stack digital transformation consultants across DES. Build and maintain a DES solution asset library (case studies, reference architectures, pricing models). Partner with DES Delivery Leaders to ensure smooth transition from solution to execution. Represent Sutherland DES at industry events, client workshops, and executive briefings. Publish thought leadership on digital transformation trends relevant to DES service lines. Develop and maintain industry-specific playbooks for DES’s target verticals. Qualifications Required: 15+ years in IT consulting, pre-sales, or solution architecture, with proven multi-tower experience. Proven track record leading enterprise-scale transformation deals ($10M+ TCV) within one or more DES-aligned industries. Strong commercial acumen — expertise in pricing strategy, margin optimization, and contract structuring. Deep expertise in at least two of the following: Cloud, Data, Integrations, Enterprise Apps, App Dev, Managed Services. Excellent executive communication, client engagement, and storytelling skills. Preferred: Experience in global delivery models (onshore/offshore/hybrid) and distributed solutioning teams. Certifications in relevant domains (AWS/Azure/GCP Architect, TOGAF, ITIL, PMP, SAFe). Industry vertical expertise in BFSI, manufacturing, retail, energy, or healthcare. Prior leadership in a pursuit desk or strategic bid management team. Key Competencies Strategic Thinking – Aligns solutions to long-term business impact and DES strategy. Deal Orchestration – Manages complex pursuits across multiple solution domains. Influence – Builds trusted advisor relationships with client executives. Execution Discipline – Balances speed, accuracy, and quality in high-pressure pursuits. Innovation Mindset – Introduces creative, differentiated solutions leveraging DES’s full capability stack. What We Offer Leadership role in shaping multi-million-dollar digital transformation deals for global clients. Opportunity to build and lead a cross-domain consulting team within Sutherland DES. Global exposure to enterprise transformation programs across multiple industries. A collaborative, high-performance culture focused on innovation and business outcomes. Location: This role is remote, with a preference for candidates located in Hyderabad, India. Travel: Approximately 30% travel will be required to client sites, industry events, and internal workshops.

Additional Information Job Number 25123483 Job Category Loss Prevention & Security Location Courtyard Mumbai International Airport, CTS 215, Opposite Carnival Cinemas, Mumbai, Maharashtra, India, 400059VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Job Purpose As an Analyst I- Service Management, you will be primarily responsible for monitoring our applications, 24x7. Also, will utilize monitoring tools for monitoring issues, monitoring trends, and performing data analysis. Job Description Taking Care of Digital Operations Center as a DOC Analyst. You will be primarily responsible for monitoring our applications, 24x7. Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols. You will utilize monitoring tools for monitoring issues, monitoring trends, and performing data analysis. If there is any error in Trends and analysis need to report to production and development teams. Understanding data traffic and user logs. Qualifications A Bachelor's degree in Computer Science, Computer Applications, Information Technlogies, Data Analytics, or a related field – or equivalent work experience. Ideal candidates will have a background or strong interest in data analysis. A genuine enthusiasm for learning new technologies and growing within the IT support domain. Solid problem-solving skills with the ability to identify, diagnose, and resolve basic technical issues. Excellent verbal and written communication skills, with a customer-focused mindset and a commitment to quality service. Ability to collaborate effectively within a team and communicate with users of varying technical backgrounds. Proficiency in Microsoft Excel is essential – including the use of formulas, data visualization (charts), and analytical functions. A background in programming or scripting is preferred and will be considered an asset. Familiarity with monitoring and analytics tools such as DataDog, Sumo Logic, Power BI, Tableau, or similar platforms is a plus. Must be willing to work a rotating shift schedule, including weekends and holidays, to support 24/7 operational coverage. Preferred Previous experience in an IT support or customer service role is a plus. Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools. Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP. IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Data Platform Observability Lead: The Data Platform Observability Lead is responsible for establishing and advancing the observability, monitoring, and reliability practices across the Enterprise Data & Analytics (EDAA) Platforms landscape. This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs. With a deep understanding of monitoring tools and SRE principles, the Observability Lead enables proactive issue detection, faster incident resolution, and continuous improvement of platform performance and reliability. Who we are looking for: Primary Responsibilities: Design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services. Define and track key SLIs, SLOs, and KPIs across critical platform components and data pipelines. Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis. Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses. Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence. Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements. Provide leadership in tool evaluation and deployment across observability and performance management platforms. Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence. Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization. Mentor and coach engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience. Skill: 11+ years of experience in platform engineering, site reliability engineering (SRE), DevOps, or observability roles Proficient with of ETL Pipeline’s Strong expertise with observability tools and platforms (e.g., Datadog, Grafana, Prometheus, ELK, Open Telemetry, Splunk) Deep understanding of monitoring distributed data platforms, data pipelines, and cloud-native architectures (e.g., AWS, GCP, Azure) Experience setting and managing SLIs/SLOs/SLAs in high-availability environments Strong background in incident response, performance tuning, and root cause analysis Proven ability to lead cross-functional collaboration and align technical work with business outcomes Bachelor's degree in computer science, Engineering, or related field; advanced degree or certifications preferred Work location: Hyderabad, India Work pattern: Full time role. Work mode: Hybrid . Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Data Platform Observability Lead: The Data Platform Observability Lead is responsible for establishing and advancing the observability, monitoring, and reliability practices across the Enterprise Data & Analytics (EDAA) Platforms landscape. This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs. With a deep understanding of monitoring tools and SRE principles, the Observability Lead enables proactive issue detection, faster incident resolution, and continuous improvement of platform performance and reliability. Who we are looking for: Primary Responsibilities: Design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services. Define and track key SLIs, SLOs, and KPIs across critical platform components and data pipelines. Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis. Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses. Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence. Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements. Provide leadership in tool evaluation and deployment across observability and performance management platforms. Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence. Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization. Mentor and coach engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience. Skill: 8+ years of experience in platform engineering, site reliability engineering (SRE), DevOps, or observability roles Proficient with of ETL Pipeline’s Strong expertise with observability tools and platforms (e.g., Datadog, Grafana, Prometheus, ELK, OpenTelemetry, Splunk) Deep understanding of monitoring distributed data platforms, data pipelines, and cloud-native architectures (e.g., AWS, GCP, Azure) Experience setting and managing SLIs/SLOs/SLAs in high-availability environments Strong background in incident response, performance tuning, and root cause analysis Proven ability to lead cross-functional collaboration and align technical work with business outcomes Bachelor's degree in computer science, Engineering, or related field; advanced degree or certifications preferred Work location: Hyderabad, India Work pattern: Full time role. Work mode: Hybrid . Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“McDonald’s in India”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Overview: The role of the Technical IT/OT Architect is fundamentally critical in bridging the domains of Information Technology (IT) and Operational Technology (OT). This position is responsible for designing, implementing, and managing integrated systems that enable seamless communication and functionality between IT and OT environments. The architect ensures the alignment of IT and OT systems with enterprise objectives to optimize processes and enhance operational efficiency. Key Responsibilities: 1. Architecture Design and Development • Design and develop scalable and secure IT/OT architectures to meet the organization's needs. • Provide expertise in integrating IT systems with OT systems, including industrial control systems (ICS), SCADA, and PLCs. • Develop system frameworks that facilitate interoperability while adhering to industry standards and best practices. 2. Security and Risk Management • Assess and address cybersecurity risks associated with IT/OT convergence. • Implement security protocols to safeguard systems from external threats and unauthorized access. • Work closely with the cybersecurity team to ensure compliance with relevant regulations and standards such as IEC 62443, NIST, or ISO 27001. 3. Collaboration and Stakeholder Engagement • Act as a liaison between IT teams, OT engineers, and business stakeholders to ensure alignment of strategies and goals. • Work with vendors and third-party providers to evaluate and select appropriate technologies. • Facilitate workshops and meetings to gather requirements and propose innovative solutions. 4. System Integration and Implementation • Lead integration projects that connect IT applications and OT systems seamlessly. • Ensure robust data flows between IT and OT environments to support analytics, reporting, and decision-making. • Oversee deployment and testing of hybrid IT/OT solutions to ensure reliability and functionality. 5. Continuous Improvement and Innovation • Continuously evaluate emerging technologies to enhance IT/OT integration and efficiency. • Identify opportunities for process improvements and automation within the IT/OT ecosystem. • Champion a culture of innovation within the organization. Qualifications: Education: • Bachelor's or Master’s degree in Computer Science, Information Technology, Engineering, or a related field. Experience • Minimum of 15+ years of experience in IT architecture, OT systems, or related areas. • Proven expertise in IT/OT integration, including work with industrial systems and networks. • Experience implementing cybersecurity measures in hybrid IT/OT environments. Skills and Competencies • Technical Expertise: Knowledge of IT and OT protocols, systems, and tools such as OPC UA, Modbus, and Ethernet/IP. • Problem-Solving: Ability to analyze complex challenges and develop actionable solutions. • Communication: Excellent written and verbal communication skills to articulate technical concepts to diverse audiences. • Project Management: Demonstrated ability to lead cross-functional projects effectively. • Adaptability: Strong ability to thrive in a dynamic, fast-paced environment. Preferred Certifications • Certified Information Systems Security Professional (CISSP) • International Society of Automation (ISA) certifications, such as ISA/IEC 62443 Cybersecurity Certificate • Microsoft Certified: Azure Solutions Architect Expert • TOGAF (The Open Group Architecture Framework) Certification

We’re looking for a Senior Solution Consultant (D365 & Power Platform) who can own solution design, configuration, and delivery across Microsoft Dynamics 365 CE and the Power Platform. Key Responsibilities: • Lead the solution design, configuration, and customisation of D365 CE modules and Power Platform solutions • Translate requirements into functional/technical configurations • Drive process improvement and functional analysis • Collaborate with onshore teams for alignment and solution signoffs • Enable intelligent automation using Copilot, AI Builder & Power Automate • Support QA, UAT, release planning, and post-deployment activities • Mentor junior consultants and contribute to internal best practices Qualifications & Experience: • 5+ years in D365/Power Platform (functional & technical roles) • Expertise in model-driven apps, canvas apps, Dataverse, Power Automate • Knowledge of ALM, governance, security roles, integration (APIs/Azure) • Bonus: Exposure to Azure, SharePoint, Teams, JavaScript, Power Fx, JSON • Experience with global/distributed teams • Strong documentation, delivery ownership, and solution mindset Preferred Certifications: • PL-200 | MB-210 | PL-600 | AI-900 (optional but desirable)

Description Essential Functions Strategic mindset: Should be able to influence organizational change and lead Agile transformations. Leadership: Should be able to mentor other Scrum Masters and Agile practitioners. Business acumen: Should be able to align Scrum practices with business goals and navigate organizational dynamics. Conflict resolution: Should be able to solve problems and resolve conflicts to create positive team environments. Coaching: Should be able to initiate meetings and ensure collaboration among self-organizing teams. Backlog management: Should be able to collaborate with cross-functional teams to gather business requirements and prioritize functional needs. Retrospection: Should be able to drive retrospection meetings to identify areas for improvement. Sprint planning: Should be able to ensure that every step in Sprint Planning goes smoothly. Stakeholder engagement: Should be able to collaborate, communicate, and align stakeholders. Risk management: Should be able to identify, mitigate, and monitor risks Skills/technical knowledge Education - Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience). Certification - Certified Scrum Master (CSM) or equivalent Agile certification is required; additional Agile certifications (such as SAFe, PMI-ACP) are a plus. Tools - Strong hands-on experience with Jira and Rally, with the ability to create custom dashboards, reports, and workflows. Experience - Minimum of 4 years of experience as a Scrum Master, with at least 2 years in a senior role. Proven track record of successfully managing and delivering projects within an Agile framework. Excellent facilitation, coaching, and mentoring skills, with the ability to influence and guide team members and stakeholders. Strong communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences. Demonstrated problem-solving skills and a proactive approach to identifying and resolving issues. Experience with scaled Agile frameworks (such as SAFe, LeSS) and managing multiple teams in a scaled environment. Knowledge of additional Agile tools (e.g., Confluence, VersionOne) is advantageous. Minimum Qualification Minimum 4 Years Of Relevant Experience. Software Engineering, Information Systems or other Technical degree; additional experience in lieu of degree will be considered

We are a Conversational AI company serving enterprises and SMBs. You will own day-to-day support operations and the end-to-end customer experience, building a world-class roster, ensuring SLA-driven support, coordinating customer success handoffs, and instituting QA/testing and audits for running projects. This is a hands-on leadership role for a manager with strong technical depth who can coach a growing team and scale quality through training and knowledge systems. Typical work week looks like:- Support Operations - Own weekly/monthly rosters (shifts, backups, on-call), leave planning, and peak-hour coverage. Run L1/L2 workflows: intake, triage, escalation, incident management, root-cause analysis, and post-mortems. Own support tooling (e.g., Zendesk/Freshdesk/Jira), SLAs/OLAs, macros, and knowledge base/runbooks. Define ticket taxonomy, severity/priority definitions, and swarming/escalation paths with Engineering/Product. Customer Success (Lightweight but Critical) - Oversee onboarding checklists, training sessions, adoption playbooks, health scores, and QBR inputs. Track usage/adoption signals; flag expansion/cross-sell opportunities to Sales/CS leads. Drive proactive comms during incidents and planned maintenance with clear status, ETAs, and workarounds. QA, Testing & Audits- Coordinate UAT and regression for voice workflows, prompts, and integrations before go-live. Establish call quality and conversation auditing standards (accuracy, compliance, empathy, resolution). Partner with Engineering on acceptance criteria, severity definitions, and release readiness gates. Run periodic audits for live projects (config, prompts, STT/TTS/telephony paths, analytics events). Training & Knowledgebase (Scale Quality) - Build a structured enablement program (bootcamps, shadowing, simulations) for L1/L2 and new hires. Define role-based curricula and certification ladders; reduce mean-time-to-competency quarter over quarter. Create and maintain a versioned knowledgebase: SOPs, runbooks, incident guides, FAQs, troubleshooting trees. Instrument search and usage analytics to continuously improve documentation and deflect tickets. People Leadership - Coach, mentor, and performance-manage a team of 10+; hire and onboard as we scale. Set weekly goals, review dashboards, and run continuous improvement rituals. Foster a calm, customer-first culture with crisp written and verbal communication. Cross-Functional Collaboration - Work closely with Engineering, Product, and Delivery for prioritization and communications. Align with Sales/Account Management on renewals, upsell signals, and referenceability. Key Outcomes (What You Will Deliver): SLA Reliability: ≥ 95% adherence on P1/P2; MTTR and First Response within targets. Customer Sentiment: Improve CSAT by +10 points in 2 quarters; fewer escalations/churn risks. Stable Coverage: Predictable WFO roster & on-call rotations across India/US/UK hours. Quality Gate: QA/test coverage before releases; trending down bug-escape rate QoQ. Enablement at Scale: Role-based training, certifications, and a living knowledgebase to reduce mean-time-to-competency and improve First Contact Resolution. Our ideal candidate should have:- Experience: 6–10 years in B2B Support/CS Ops in SaaS or contact-center tech; 2+ years managing a team of 8+. Technical Foundation: Bachelor’s in Computer Science or related field (or equivalent practical experience). Comfortable reading logs, tracing APIs/webhooks, and triaging across services. Incident Management: Strong P1/P2 handling, communication templates, and post-mortems. Roster Planning: Proven multi-time-zone coverage (including on-call rotations) in a WFO model. Tooling & Data: Hands-on with Zendesk/Freshdesk, Jira/Linear, Confluence/Notion; able to define and own KPIs (CSAT, FCR, SLA%, MTTR, backlog age, bug-escape). Communication: Excellent client-facing written and verbal communication; calm under pressure. Nice to Have: Background in MERN stack (MongoDB, Express, React, Node) and comfort with reading React/Node logs and simple fixes. Exposure to AI projects (LLM pipelines, STT/TTS, prompt engineering, evaluation/QA). Domain familiarity: telephony/SIP/WebRTC; Twilio/Plivo/Exotel; call routing/IVR. Basic SQL or scripting for reporting/automation; experience building QA scorecards for voice conversations. Multi-language operations (Indian languages + English); experience supporting US/UK customers. Success Metrics:- SLA adherence & MTTR by priority; First Response Time. CSAT/NPS, First Contact Resolution (FCR), and escalation volume. Backlog aging & reopen rate; bug-escape rate post-release. Onboarding time-to-value & active usage for top accounts. Audit pass rate for running projects; documentation usage/deflection metrics. What you can expect from ORI:- Passion & happiness in the workplace with great people & open culture with amazing growth opportunities. An ecosystem where leadership is fostered builds an environment where everyone is free to take necessary actions to learn from real experiences. Chance to work on cutting-edge of technology. Freedom to pursue your ideas and innovate with multiple technologies If you have outstanding client management skills and a great passion for technology, to deliver one of the most complex and innovative solutions, then you will love this job.

Job Title: Fraud Analyst Location: Hyderabad Job Type: Fulltime Years of Experience- 5+ years About Straive: Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the company’s long-term vision. The company is a specialized solutions provider to business information providers in finance,insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Data Analytics & Al Services: Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries Worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Website: https://www.straive.com/ Roles and Responsibilities: We are seeking a highly analytical and detail-oriented Fraud Operations Specialist to join our Fraud Prevention team. The individual will be responsible for monitoring, detecting, and investigating potential fraudulent activities to mitigate financial and reputational risks to the organization. - Monitor transactions and account activities to identify suspicious behaviour and potential fraud. - Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence. - Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases. - Prepare detailed reports of findings and recommendations for corrective action. - Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection. - Stay updated on current fraud trends and emerging threats in the financial services industry. - Respond promptly to fraud alerts and take immediate action to prevent potential losses. - Provide support in disputes and chargeback processes when needed. - Conduct periodic fraud awareness training sessions for team members and other departments. Qualifications: - Bachelor’s/Master's degree in Finance, Business, Criminal Justice, or related field. - 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial service s or e-commerce industry. - Strong analytical skills with the ability to interpret data and identify patterns. - Familiarity with fraud detection systems, tools, and methodologies (e.g., transaction monitoring systems). - Knowledge of regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering). - Strong written and verbal communication skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Attention to detail and high degree of accuracy in work. Preferred Skills: - Certifications in fraud detection or prevention (e.g., CFE - Certified Fraud Examiner). - Experience in fraud chargeback or dispute resolution processes. - Familiarity with SQL or other data analysis tools. - Ability to manage and mentor junior team members.

Role Description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Code Outputs Expected: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation Requirements test cases and results Configure Define and govern configuration management plan Ensure compliance from the team Test Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort and size estimation and plan resources for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface With Customer Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications Obtain relevant domain and technology certifications Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments We are seeking a highly experienced Senior Backend Software Engineer with a strong background in Kotlin or Java to join our dynamic and growing team. As a senior member, you'll be instrumental in designing, building, and maintaining scalable, high-performance backend systems that power mission-critical applications. Key Responsibilities Design, develop, and maintain robust and scalable backend services using Kotlin or Java Build and optimize APIs – both RESTful and GraphQL – to serve internal and external clients Architect and implement systems using Spring Boot or Micronaut Leverage AWS services for cloud-native application development using CDK, SAM, or CloudFormation Collaborate closely with cross-functional teams including Product, DevOps, and Frontend Engineers Follow Agile methodologies (Scrum/Kanban) to deliver features incrementally and iteratively Ensure code quality and reliability through automated testing, code reviews, and best engineering practices Mentor junior developers and contribute to architectural decisions and technical roadmaps Required Qualifications 9+ years of professional backend development experience Strong proficiency in Kotlin or Java Deep knowledge of Spring Boot and/or Micronaut Proven experience designing and maintaining RESTful APIs and/or GraphQL Hands-on experience with AWS services, especially infrastructure-as-code tools like CDK, SAM, or CloudFormation Solid understanding of software engineering principles, design patterns, and microservices architecture Experience working in Agile environments with CI/CD and DevOps culture Skills Java,Kotlin,Spring Boot,Restful Api

Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs! As the world begins to travel again, we want to make sure we’re delivering an exceptional service for our customers, and we want you to be part of that journey. So, what’s the job? You’ll provide exceptional customer service to internal and external customers within company guidelines. You’ll make use of customer insights to provide direction for business initiatives You’ll ensure best practice customer initiatives are adopted and applied You’ll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA’s You’ll ensure all confidential information is handled in accordance with company and partner protocols and procedures You’ll ensure high levels of customer relationship management are maintained You’ll Ensure all contact and interactions are of the highest standards (written/phone/face to face), communicating clearly and appropriately to all stakeholders You’ll collaborate and provide regular reporting and updates with key stakeholders across the Cover-More Group You’ll ensure all communication is in line with the delivery of our Brand Promise to all stakeholders And what are we looking for? You’ll have either relevant IT qualifications/certifications (IT Degree, Certificate 3 or 4 in IT, MCP, MCITP, A+) or proven experience in a Service Desk / Operations is preferred You’ll Minimum 5 years of experience with or an understanding of Windows Operating Systems, Active Directory + Azure Directory, Exchange + M365 Solution, AWS + AWS Workspace, Networking principles, Critical Incident Management You’ll be working with remote support tools in a 24*7 set up You’ll be using ticket management systems such as ServiceNow, JIRA. You’ll use Desktop applications such as Adobe Reader, Microsoft Office etc. You’ll have good to know about – PS Scripts, You’ll show Active interest in developing your own technical ability Self-reliant and able to research own solutions Good communication both verbal and written Flexible and willing to assist with team tasks So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand that flexibility is really important – whether hybrid, a compressed work week, part time or job share, there isn’t one size that fits all. So, let us know your preference and we will explore how we can accommodate you. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary or birthday leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. Other Perks Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together!

Provide subject matter expertise in sourcing and procurement strategy, category management, and supplier performance. Lead RFx execution, contract negotiation, and vendor onboarding processes. Develop, implement, and optimize strategic sourcing plans focused on cost savings and quality improvement. Support procurement system implementation, data analytics, and reporting related to sourcing activities. Conduct spend analysis and drive cost optimization and value delivery. Ensure compliance with procurement policies, risk management, and governance standards. Collaborate with stakeholders across functions and geographies to support strategic initiatives. Utilize procurement platforms like SAP Ariba, Coupa, and Oracle for sourcing operations. Support client advisory and transformation programs in consulting environments. Prepare reports, dashboards, and presentations for leadership and clients. Qualifications: Bachelor’s degree in business, Supply Chain Management, Engineering, Finance, or related field; Master’s degree or MBA preferred. 10+ years of experience in sourcing, procurement, or supply chain In-depth knowledge of procurement processes, market dynamics, supplier evaluation, and risk management. Exceptional negotiation, communication, and stakeholder management skills. Familiarity with industry-specific sourcing requirements (e.g., manufacturing, tech, services). Prior exposure to outsourced procurement functions and global supply chain coordination. Detail-oriented with excellent organizational skills to handle multiple projects and deadlines. Proficiency in Excel, PowerPoint, and reporting tools Experience in consulting/client-facing environments Certifications such as PMP, CPSM, or equivalent are a plus Work Window: US Shift

📍 Location: Haridwar, Uttarakhand 🏭 Type: Full-time, On-site 🏢 Company: Rishi Chemical Works Pvt. Ltd. 📅 Experience: 7+ years (Mandatory) About the Company Rishi Chemical Works Pvt. Ltd. is a leading inorganic chemical manufacturing company with a legacy of quality, compliance, and reliability. We are seeking a highly skilled QA/QC Officer to lead quality operations and strengthen regulatory compliance across our plant. Responsibilities Lead QA/QC operations ensuring compliance with WHO-GMP, ISO, and FSSAI, FSSC guidelines . Prepare and manage regulatory inspections, certifications, and audits . Supervise and validate analytical testing of inorganic chemicals (IP, BP, FCC, USP standards). Maintain robust documentation, implement CAPA, and drive plant-wide training for compliance. Work closely with production and R&D teams to ensure quality standards are consistently met. Qualifications Minimum 7 years of experience in QA/QC within inorganic chemical manufacturing . Proven track record of handling WHO audits, ISO certifications, and FSSAI compliance . Strong knowledge of regulatory documentation and quality management systems. Ability to lead audits independently and coordinate with external regulatory bodies. Employment Type: Full-time Experience Level: Mid-Senior Level Salary: Competitive, as per industry standards ✅ Must-Haves Min. 7 years experience in QC/QA (inorganics) Strong command of IP/BP/USP/FCC methods Proficient with lab instruments: UV, IR, AAS, KF, etc. Familiarity with WHO-GMP , ISO , Food/Pharma QA standards Based in or ready to relocate to Haridwar

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role 8-10 years of strong functional knowledge of associated modules and workflows of at least one Product Lifecycle Management suite.Understanding of PLM architecture and/or data models and project management would be an advantageStrong understanding of product lifecycle engineering processes and workflows such as EBOM MBOM transformation. Strong understanding of Engineering IT systems and aspects of PLM integration with enterprise applications (ERP/ MES etc). Able to map PLM functional capabilities and link with business processes such as Bill of Material Management, Item/Part Management, R&D Product Design Management, Engineering Change Management, Quality & Compliance Management or Supplier integration.In-depth understanding of Product Data Management and able to drive Product Journey with capabilities in defining PLM Roadmap, Process Design, Value Realization and PLM Maturity Assessment areas Experience eliciting high-level business requirements, documentation of user stories, performing fit –gap analysis of requirement vs OOTB functionalities, experience in creating detailed functional specifications and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases. Analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases. Skilled in Process Excellence, Data Management, Digital Transformations and shaping end to end Engineering Transformations. Familiar with process design and modelling with use of tools such as Visio or ARIS. Understanding and application in Digital Twin solutions. Your Profile Lead PLM implementation projects, ensuring alignment with business objectives and technical requirements. Provide hands-on expertise in migrating and mapping in-house applications to the PLM platform. Perform process mapping from PLM and non-PLM systems, ensuring seamless integration and alignment with organizational goals. Act as a bridge between business users and technical teams, facilitating clear communication and mutual understanding. Well versed in Agile and managed Product Owner/Scrum responsibilities. Drive Modularization and/or Product Configuration initiatives with new business and IT stakeholders. Business process modelling for As-is and To-be design. Worked in opportunity identification, solution definition of Industrial Metaverse with 3D, AR/VR, and AI/ML applications What You Will Love About Working Here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job Description Job Title: Support Engineer Location- Pune/Chennai R25_0017931 About Job: The Senior Support Engineer is a highly skilled technical expert responsible for resolving complex customer issues, providing mentorship to junior support staff, and contributing to the overall improvement of our support processes and product. This role requires deep technical knowledge, exceptional problem-solving abilities, and strong leadership potential. Your duties encompass monitoring applications, active triaging, collaborating with developers, and conducting thorough troubleshooting to identify and resolve application issues. Key Responsibilities: Act as a subject matter expert (SME) for our internal/ customer facing applications, handling escalated and complex technical issues that require in-depth analysis and troubleshooting Provide advanced troubleshooting and diagnostic support for hardware, software, network, and system performance problems, often involving multi-system integration Mentor and coach junior support engineers, sharing knowledge, best practices, and guiding them through challenging cases Collaborate closely with Development, QA, and Product teams to identify root causes of critical issues, facilitate bug fixes, and influence product improvements Lead efforts in creating and maintaining comprehensive technical documentation, including knowledge base articles, troubleshooting guides, and internal runbooks for complex scenarios Proactively identify recurring issues and trends, recommending and implementing solutions to prevent future occurrences Participate in design reviews, product testing, and provide feedback on new features and releases from a supportability perspective Develop and deliver technical training to the support team on new products, features, and complex troubleshooting techniques Contribute to the development and improvement of support processes, tools, and methodologies to enhance efficiency and customer satisfaction Manage critical customer situations with a high degree of professionalism and clear communication Participate in on-call rotations for critical escalations and provide after-hours support as needed Stay abreast of industry best practices, emerging technologies, and competitive offerings Qualifications Education: Bachelor's degree in computer science, Information Technology, Engineering, or a related field. Master's degree or relevant certifications (e.g., ITIL, relevant vendor certifications) is a plus Experience: 10-12 years of progressive experience in a technical support role, with at least 2-3 years in a senior consultation role, supporting complex software/hardware systems Must Have: Strong communication skills, Flexibility to work in 24 x 7 Shift rotations Including weekends. Various JIRA KPI generation, Microsoft Azure Cloud environment, Microsoft Office Tools, SQL expertise, Analytics. Nice to Have: Experience in Global Command Center management and SRE practices is a plus. Technical Proficiency: Proficiency in leveraging JIRA for monitoring (SLAs), reporting, and analyzing team performance metrics (KPIs) Expertise in operating systems (Advanced Linux command line, Windows Server administration) Ability to read and understand code (Java, React, SQL Procedure/ Functions) is highly desirable for advanced debugging Ability to transform raw data into actionable insights using Excel, specifically through the effective use of PivotTables, VLOOKUPs and a variety of chart types Proficiency in database administration and advanced querying (SQL Server, MySQL, PostgreSQL databases) Experience with monitoring tools (New Relic, LogicMonitor) Experience with scripting and automation (e.g., Python, Bash, PowerShell) for diagnostic tools and workflow automation Deep understanding of networking concepts and protocols (e.g., routing, firewalls, load balancing, network troubleshooting tools) Strong experience with cloud platforms (Azure, AWS) including understanding of their services and architecture Familiarity with containerization (Docker, Kubernetes) is a plus Soft Skills: Strong verbal and written communication skills, capable of explaining complex technical concepts clearly to diverse audiences (technical and non-technical) Proven ability to lead, mentor, and motivate a team Superior analytical and problem-solving skills, with a methodical approach to complex issues Excellent interpersonal skills and the ability to build strong relationships with customers and internal teams Strong organizational and time management skills, with the ability to manage multiple high-priority issues concurrently Demonstrated ability to work effectively under pressure and manage critical incidents Strategic thinking with a focus on process improvement and customer satisfaction Desired Attributes: A natural leader and proactive problem-solver with a strong sense of ownership Passionate about technology and continuous learning Highly adaptable and resilient in a fast-paced, evolving environment Commitment to delivering an outstanding customer experience A positive influence and role model for the support team Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. Recharge and revitalize with help of wellness plans made for you and your family. Plan your future with financial wellness tools. Stay relevant and upskill yourself with career development opportunities. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? 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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

We are seeking a strategic, client-focused, and results-driven Performance Marketing Manager to lead and manage key paid media accounts. The ideal candidate will be responsible for driving the performance marketing strategy, overseeing campaign delivery, and ensuring client satisfaction through continuous performance optimization and operational excellence. This role acts as the primary point of contact for clients and plays a critical role in account planning, execution, and growth. Key Responsibilities: 1. Strategy Development & Execution · Partner with the PPC Director and clients to develop comprehensive performance marketing strategies aligned with business goals. · Ensure campaigns are executed to plan, meet defined KPIs, and follow best practices across platforms (Google, Meta, Programmatic, etc.). · Translate client objectives into actionable plans and performance roadmaps. 2. Campaign & Account Management · Lead the day-to-day execution of campaigns including planning, optimization, reporting, and performance tracking. · Maintain accountability for on-time, in-budget delivery of all campaign activities. · Regularly review and improve campaign structures, bid strategies, targeting, and creatives to maximize efficiency. 3. Client Communication & Relationship Management · Act as the subject matter expert (SME) and primary point of contact for clients on performance-related discussions. · Lead weekly and monthly client meetings, performance reviews, and strategic planning sessions. · Build and sustain strong client relationships through proactive communication and delivery excellence. 4. Cross-Functional Collaboration · Work closely with Account Directors to identify and drive account growth opportunities. · Collaborate with Client Servicing and cross-channel teams (SEO, Social, Analytics, Creative) to ensure strategic alignment and integrated delivery. · Share insights and learnings across teams to drive innovation and elevate digital performance maturity. 5. Reporting & Insights · Deliver regular and ad hoc reports with actionable insights that demonstrate campaign impact and opportunities for improvement. · Use tools such as Google Analytics, Google Data Studio, and platform-specific dashboards to analyze data and generate recommendations. Required Skills & Qualifications: · 2–5 years of hands-on experience in performance marketing with a strong background in Paid Search, Paid Social, and/or Programmatic. · Proven track record of driving measurable results and successfully managing client accounts. · Strong communication and client-facing skills with experience presenting to senior stakeholders. · Expertise in tools such as Google Ads, Meta Ads Manager, Google Analytics, and campaign management platforms (e.g., SA360, DV360). · Excellent problem-solving, analytical thinking, and project management abilities. · Ability to mentor junior team members and coordinate cross-functional collaboration. Preferred Qualifications: · Bachelor's degree in Marketing, Business, Communications, or a related field. · Certifications in Google Ads, Meta Blueprint, or other media platforms. · Prior experience in a media agency or digital consultancy. If Intreasted, Please Share your CV on Jaya.pandey@dentsu.com with the below details Name Years of Exp Notice Current CTC Exp CTC