Centre Manager

Job Summary:

We are seeking a dynamic and results-driven Centre Manager to lead our operations at CADD Centre Calicut. The ideal candidate will have a strong background in training or educational services, excellent leadership skills, and a proven track record in managing teams, driving admissions, and ensuring service excellence.

Key Responsibilities:

• Centre Operations Management:

Oversee day-to-day operations of the training centre, ensuring smooth functioning across all departments including academics, administration, and customer service.

• Team Leadership:

Lead, train, and motivate a team of faculty, counselors, and administrative staff to meet performance goals and maintain high standards of service delivery.

• Sales & Admissions:

Develop and execute strategies to achieve monthly/quarterly admission targets. Monitor enquiry conversions, conduct counselling sessions, and oversee lead management.

• Business Development:

Identify and develop new business opportunities including corporate training, institutional tie-ups, and promotional partnerships.

• Customer Satisfaction:

Ensure timely delivery of courses, student satisfaction, and effective resolution of grievances or concerns.

• Academic Coordination:

Collaborate with faculty to maintain curriculum standards, schedule classes, and manage student progress tracking.

• Reporting & Analysis:

Prepare regular reports on admissions, revenue, expenses, student feedback, and other KPIs. Present updates to the management team.

• Compliance & Quality:

Ensure adherence to franchise brand guidelines, training protocols, and compliance with company policies.

Required Qualifications & Skills:

• Bachelor's Degree (preferably in Engineering, Business, or Education); MBA is an added advantage.
• Minimum 3 years of relevant experience in the education/training industry.
• Strong leadership, organizational, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Result-oriented with a proactive and problem-solving mindset.
• Experience in handling CRM, ERP or centre management software is a plus.

Preferred Candidate Profile:

• Experience with franchise training brands like CADD Centre, NIIT, Aptech, etc.
• Local knowledge of Calicut and nearby educational market trends.
• Strong track record of admissions growth and team performance management.

Salary & Benefits:

• Competitive salary based on experience and qualifications
• Performance incentives
• Professional development opportunities
• Supportive and growth-oriented work environment

Job Types: Full-time, Permanent, Fresher, Part-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person