Job Summary: We are seeking a dynamic and results-driven Centre Manager to lead our operations at CADD Centre Calicut . The ideal candidate will have a strong background in training or educational services, excellent leadership skills, and a proven track record in managing teams, driving admissions, and ensuring service excellence. Key Responsibilities: Centre Operations Management: Oversee day-to-day operations of the training centre, ensuring smooth functioning across all departments including academics, administration, and customer service. Team Leadership: Lead, train, and motivate a team of faculty, counselors, and administrative staff to meet performance goals and maintain high standards of service delivery. Sales & Admissions: Develop and execute strategies to achieve monthly/quarterly admission targets. Monitor enquiry conversions, conduct counselling sessions, and oversee lead management. Business Development: Identify and develop new business opportunities including corporate training, institutional tie-ups, and promotional partnerships. Customer Satisfaction: Ensure timely delivery of courses, student satisfaction, and effective resolution of grievances or concerns. Academic Coordination: Collaborate with faculty to maintain curriculum standards, schedule classes, and manage student progress tracking. Reporting & Analysis: Prepare regular reports on admissions, revenue, expenses, student feedback, and other KPIs. Present updates to the management team. Compliance & Quality: Ensure adherence to franchise brand guidelines, training protocols, and compliance with company policies. Required Qualifications & Skills: Bachelor's Degree (preferably in Engineering, Business, or Education); MBA is an added advantage. Minimum 3 years of relevant experience in the education/training industry. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities. Result-oriented with a proactive and problem-solving mindset. Experience in handling CRM, ERP or centre management software is a plus. Preferred Candidate Profile: Experience with franchise training brands like CADD Centre, NIIT, Aptech, etc. Local knowledge of Calicut and nearby educational market trends. Strong track record of admissions growth and team performance management. Salary & Benefits: Competitive salary based on experience and qualifications Performance incentives Professional development opportunities Supportive and growth-oriented work environment Job Types: Full-time, Permanent, Fresher, Part-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person