Centre Head - Gurgaon

Job Title: Centre Head

Location: Gurgaon (Sector 51), Ahmedabad (Gift City)

Industry Preference: Hospitality/Hospital/Retail

Experience: 5 to 6 Years

Employment Type: Full-time

About the Role: Ipsaa means a wish in Sanskrit reflecting every parents desire to nurture the magic

within their child. As India's largest and most trusted preschool and daycare chain, we provide

quality care and learning for children aged 4 months to 12 years. We are looking for a Centre

Head to lead our daycare and preschool operations with a strong focus on driving admissions &

profitability. Ideal candidate should have customer service & team handling experience

in hospitality, healthcare, or retail, with a passion for delivering exceptional service and creating a

warm, safe environment for children.

Key Responsibilities:

Operations & Administration

1. Oversee daily functioning of the centre ensuring high standards of hygiene, safety, and childcare.

2. Implement SOPs

3. Manage inventory, housekeeping, and facility upkeep.

Team Leadership

1. Lead, train, and motivate teaching and non-teaching staff.

2. Conduct regular performance reviews and ensure continuous staff development.

3. Foster a collaborative, service-oriented team culture.

Admissions & Parent Engagement

1. Drive enrolment through converting walk-in parent, local marketing, parent tours, and

Relationship Building.

2. Address parent concerns with empathy and professionalism.

3. Ensure Daily updates & weekly updates being sent to Parents

4. Organize parent-teacher meetings, feedback sessions, and centre events.

Financial Oversight

1. Manage budgets, fee collection, and cost control measures.

2. Coordinate with finance/admin teams for accurate reporting.

Curriculum & Learning Environment

1. Ensure effective implementation of age-appropriate curriculum in collaboration with academic

coordinators.

2. Monitor classroom practices and child engagement quality.

Candidate Profile: Qualifications:

1. Graduate/Postgraduate in any discipline.

2. Certification or training in early childhood education (preferred but not mandatory).

Experience:

1. 4 to 6 years in hospitality, hospital administration, or retail operations

2. Experience managing customer-facing teams and service delivery excellence.

Skills:

1. Strong leadership and people management skills.

2. Excellent communication and interpersonal abilities.

3. Problem-solving, multitasking, and organizational skills.

4. Empathy and passion for working with children and parents.

What We Offer:

1. A nurturing and growth-driven work culture.

2. Competitive salary

3. Opportunities for professional development

How to apply:

Interested candidates must apply & share their updated CV at neha@ipsaa.in by no later than 20th

Oct, 2025. Only the shortlisted candidates will be contacted.