Center of Excellence - Total Quality Management _Senior Manager

Biocon Biologics is a subsidiary of Biocon Ltd, an innovation led global biopharmaceuticals company. Biocon Biologics is engaged in developing high quality, affordable biosimilars that can expand access to a cutting-edge class of therapies to patients globally. It is uniquely positioned as a fully integrated ‘pure play’ biosimilars organization in the world and aspires to transform patient lives through innovative and inclusive healthcare solutions. The Company has a large portfolio of biosimilars under global clinical development with three of these commercialized in at least one of the developed markets of EU, U.S. and Japan. Biocon Biologics has a product pipeline of 28 molecules, including 11 with Mylan, several with Sandoz and is developing many independently. Biocon Biologics believes that strong partnerships offer enormous opportunities to co-create the future of healthcare, building a patient ecosystem beyond the product, which can transform millions of lives.

Main mission

• In alignment with GROUP COE strategy and goals, lead and drive Total Quality Management implementation across functions of Biocon Group companies as part of John Shaw Excellence Model (JSEM) deployment
• To partner and drive TQM implementation as part of Enterprise Excellence Roadmap of Biocon Group Center of Excellence

• Drive the Excellence program in functions to achieve business results across function through TQM implementation and achieve best-in-class performance (EHS, People, Quality, Cost, Customer/Delivery, Productivity):

1. Understand Strategy Management & Annual Operating Plan process and drive implementation in the responsible functions
2. Define and implement Daily Work Management across business processes through KPIs w.r.t to the role requirements.
3. Conduct Workshops and guide KPI owners to diagnose and arrive at right lead indicators
4. Understand processes (QMS) governing each function and guide leaders towards maturing the quality of KPIs & Lead indicators measurement (PDCA & SDCA Cycle)
5. Ability to assess maturity level of DWM permeation in the function by connecting to Mission and long-term goals of the function
6. Train people on practicing Daily Work Management covering both technical and professional skills required for execution.
7. Work with Functional SPOCs on TQM Consultants feedback for maturity improvement
8. Develop and drive the Excellence initiatives towards achieving the assigned targets
9. Define and implement the relevant education program, working with function/HODs to improve people capability on Excellence initiatives
10. Champion and lead key process-improvement projects in functions to demonstrate and pilot excellence initiatives part of Continual Improvement.
11. Effectively support and coach functions in their Excellence journey, including TQM Maturity, Problem solving, John Shaw Excellence Assessments, and other efficiency improvement
12. Interact with other GROUP COE divisions and OE Ambassadors across the Biocon Group for experience and best-practices sharing

BACKGROUND AND EXPERIENCE REQUIRED

• M.Sc./M.Tech/MBA or equivalent
• Min. 15 years industrial experience, with at least 10 years of experience in TQM / Business Excellence initiatives at Organization level
• Experience must include the successful deployment of Business excellence frameworks such as TQM / Malcolm Baldridge / EFQM / Equivalent.
• Project management skills, Lean six-sigma (LSS) black belt certification, ability to drive cultural change required.
• Experience in Policy Management and Daily Work Management principles

Technical / Functional Skills

• In-depth understanding and experience of Total Quality Management processes – Policy Deployment, Daily Work Management and Continual improvement
• Proven experience in project/program management of Transformation initiatives across multiple sites / functions

Behavioral / Management/ Other Skills

• Customer-focus mindset, strong stakeholder management
• Ability to work as an Individual Contributor, being self-motived, and result focused
• Strong analytical, Systems-thinking perspective and problem-solving skills
• Change leadership, ability to foster mindset change, overcoming resistance and barriers
• Persuasive and determined, able to convince multiple stakeholders and to handle complex situations.
• Excellent written & verbal English communication skills

Biocon Biologics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, colour, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Biocon Biologics also complies with all applicable national, state and local laws governing non-discrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act.