Center Manager-Training Center

Job Description

Roles & Responsibilities: Program Management Ensure optimum utilization of the existing resources by working closely with the Cluster/Regional Manager Supervise and coordinate the implementation of strategic plans to achieve key deliverables related to Student Lifecycle Management Mobilization: maintain and effectively utilize key institutional and government partnerships that will enable quality mobilization while achieving required numbers Enrolment: supervise enrolment processes to ensure end outcome in terms of numbers and quality Training: Own the training process for concrete outcomes to ensure adherence to processes and help achieve high quality academic results Placement: monitor and enable student participation in placement activities and organize placement drives at the center. Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement. Build a Culture Promote a culture at the entre that emphasizes a strong correlation between effective planning and execution. Promote result-driven mindset coupled with a commitment to ethical principles in the execution of tasks at Centers. Maintain the quality standards along with mentoring and counselling of students to generate impact. Serve as a role model and cultural ambassador for the organization, actively speaking out against incorrect behavior and work at Centers. Stakeholder Engagement Act as a liaison between the center and external stakeholders (colleges, schools & govt bodies) Represent the organization at community events and collaborate with other service providers. Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the organization. Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, PRO, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements. Participate in formal meetings to share operational feedback with respective stakeholders. People Management Foster a positive, inclusive and result-driven work environment Train and mentor a high-performing center team of mobilizers, academic counsellors and faculties. Enable optimal productivity level of reporting teams. Provide support and professional development opportunities to team members. Conduct regular performance evaluations and provide constructive feedback. Manage employee engagement and attrition at the center level. Financial Management Manage the day to day center operational budget for related activities & functions effectively Ability to adhere to processes Compliance and Reporting Maintain accurate and comprehensive documentation of program activities and impact for the purpose of reviews and internal and external audits. Ensure compliance with all relevant laws, regulations, and organizational policies. Prepare and submit regular reports on center activities, outcomes, and challenges. Analytical Detail-oriented Ability to adhere to processes Administration Oversee the procurement of necessary supplies and equipment. Implement cost-effective measures without compromising service quality. Ensure proper upkeep and maintenance of center facilities and report anomalies on time Desired profile: Graduate Post Graduate in any discipline 5 years of experience in skill development industry of which 3 years must be in team management. At least 3 years of experience in donor funded skilling operations Strong Interpersonal skills; Should demonstrate patience & perseverance Should be able to counsel students Must have the inclination towards society and working for marginalized community Prior experience as a Center Head in skill development projects will be an added advantage Job Category: Center Manager-Training Center Job Type: Full Time Job Location: North Bengal-Siliguri UP-Varanasi