Center Manager

Role Overview: As a Centre Manager for Sales and Operations at Regul Solutions, you will be responsible for overseeing the daily functions of the wellness centre located in Banjara Hills, Hyderabad, Jaya Nagar, Bangalore, and Indiara Nagar, Bangalore. Your primary goal is to ensure the highest standards of service, operations, and client satisfaction. This role involves leading a team, driving sales performance, and managing operational efficiency to achieve financial and customer service goals. Key Responsibilities: - Lead, motivate, and develop a high-performing team consisting of wellness practitioners, administrative staff, and sales associates. - Conduct regular team meetings, provide coaching, and manage staff scheduling, performance reviews, and professional development. - Develop and implement strategies to drive sales and achieve revenue targets. - Oversee the entire sales process, monitor and analyze sales performance, and manage pricing strategies, promotions, and memberships to optimize profitability. - Manage daily operations, maintenance, inventory, and enforce operational policies and procedures to maintain high standards of service and safety. - Oversee scheduling of classes, treatments, and events to maximize utilization and client satisfaction. - Handle client feedback, complaints, and resolutions promptly and professionally. - Collaborate with the marketing team to develop and execute promotional campaigns and outreach initiatives. - Build and maintain relationships with clients to ensure exceptional customer service and retention. - Organize and participate in community events, workshops, and partnerships to increase centre visibility and engagement. - Develop and manage the centre's budget, analyze financial statements, and performance metrics to make informed business decisions. Qualification Required: - Bachelor's degree or management certifications. - Proven experience in a managerial role, preferably in the wellness, fitness, or service industry. - Strong sales and customer service skills. - Excellent leadership, communication, and interpersonal skills. - Proficiency in using business management software and CRM systems. (Note: No additional details of the company were provided in the job description.),