Center Manager

Job Description

Job Summary: The Center Manager is responsible for overseeing the complete operations of the city branch. This includes managing a team - implementing and enforcing processes, procedures, and policies, ensuring efficient facility management. The Center Manager plays a pivotal role in establishing the network, creating and managing the organization’s presence in the city. Key Responsibilities: • Strategic Leadership and Development: - Develop and execute a strategic plan for the new office in alignment with the overall goals and objectives of the organization. - Provide visionary leadership to ensure the long-term success of the center. - Devise and implement comprehensive strategies to expand the institution's market presence. • Team Management: - Recruit, train, and supervise a competent team of sales, academic counselor and administrative staff. - Foster a positive work culture and provide leadership to motivate and engage the team. - Conduct regular performance evaluations and implement performance improvement plans as needed. - Lead the recruitment process, including advertising, interviewing, and selecting qualified candidates. • Operational Management: - Oversee day-to-day operations of the office, ensuring smooth and efficient workflow. - Develop and implement operational policies and procedures. • Financial Management: - Prepare and manage budgets for the branch, ensuring efficient allocation of resources. - Monitor expenses and revenue, and implement cost-effective measures where necessary. • Communication and Coordination: - Act as a liaison between the new office and the head office, ensuring effective communication and collaboration. - Coordinate with various departments to facilitate seamless information flow and project execution. • Reporting: - Prepare regular reports on the office's performance, financial status, and key metrics for presentation to senior management. • Market Presence and Business Development: - Develop and execute strategies to establish the organization's market presence in the new city. - Identify business development opportunities and foster relationships with key stakeholders. Show more Show less