Join us as a Platform Lead

• Joining our Financial Crime Hub for Customer Due Diligence (CDD), you’ll hold accountability for all aspects of change, run and operational health of your Financial Crime CDD platforms
• It’s a highly collaborative role that will see you working closely with key stakeholders and centres of excellence and leading a large team across India and the UK, to build the right solutions that help detect and prevent financial crime, protecting our customers and the bank
• It's a chance to work in an innovative part of the bank, and to have real influence, and see your decisions produce tangible results in this high profile, critical bank wide role
• The role is offered at director level

What you'll do

As Platform Lead, Pega must, you'll be responsible for the strategy, planning, building, operation and control of the bank’s Financial Crime, CDD and Perpetual Know Your Customer platforms. You’ll be delivering, owning and maintaining the platform operational stability and performance of technology, including maintaining applications, systems, utilities and tools, in line with the DevOps/Site Reliability Engineering, ITIL service management, engineering excellence, risks and controls framework and processes.

Alongside this, you’ll be accountable for the design, architecture, engineering, build, testing, implementation, risk, security, stability, resilience, simplification, efficiency, service management and life-cycling of the platform applications and services aligned to our Business and Technology vision. You’ll also take ownership of the technical architecture, design and engineering of your platforms. You’ll be accountable for partnering with Stakeholders within the Fin Crime Hub and across the Bank to bring their strategy to life through well engineered and sustainable solutions enabled by great team capabilities.

On top of this, you’ll be:

• Managing the tensions inherent in working through the implementation of competing customer priorities with the right business leaders and business product owners
• Driving the alignment to domain and enterprise roadmaps and targets, through a deep understanding of the bank’s technical direction and emerging and enabling technologies and trends
• Driving highly efficient ways of working across all aspects of the delivery, software and data engineering lifecycles, proving through measurement the faster and safer delivery of business and technical outcomes, and implementing and using Scaled Agile, DevOps, Pega and SRE
• Owning and creating the platform technical and business outcome road map with the right architecture, solutions and commercial value
• Providing expertise to make sure that business solutions are optimised for our customers’ needs and align to our overall technology strategy
• Owning the remediation of technical issues to simplify and improve the platform’s architecture and technology

The skills you'll need

We're looking for a strong, 18 Year + experienced engineering leader with Pega as a must, with the ability to communicate complex technical concepts clearly to your colleagues including senior stakeholders and management, with good collaboration and stakeholder management skills.

You'll have demonstrable experience of running high performance large scaled programmes, platforms, projects and teams, paired with financial crime, CDD, data, industry and platform product knowledge, experience and expertise.

On top of this, you’ll have:

• An expert understanding of running large complex projects spanning multiple teams and senior governance forums
• A strong understanding of platforms, engineering, and data as a service design and delivery, with the ability to convert a business ask into a sustainable cost effective solution
• Operational, risk management, financial management, collaboration and negotiation experience and expertise
• Strong commercial acumen with an acute understanding of the business landscape relevant to your area
• Strong knowledge of Pega Client Lifecycle Management (CLM) and KYC