CavinKare Group Retail- Process Training Manager

Job Posting:

• Job Title & Designation :

  CavinKare Group Retail - Operation Process Training Manager

• Business:

  Green Trends

• Work Location:

  Corporate Office and Travel to Regional office and retail outlets in need basis

• Work Timings:

  9.30am to 5.30pm

• Education:

  Any Bachelors or Masters Degree

• Language :

  Regional Language Skills (Tamil, English, Hindi) for better training impac

  t

• Experience:

  5+ years in Process Training (preferably from Retail companies)

Note : Hindi Speaking candidate are mostly preferable

Key Responsibilities:

1. Process Training & SOP Adherence

• Translate brand-level Standard Operating Procedures (SOPs) into structured, practical training modules.
• Monitor training effectiveness through store audits, on-job evaluations, and feedback loops.

2. TTT (Train The Trainer) Programs

• Identifying candidates and conduct TTT programs to facilitate regional level trainings

3. Capability Development (Managerial & Behavioral)

• Design and deliver training programs focusing on people management, customer service behaviour, communication skills, conflict resolution, and performance feedback.
• Elevate leadership readiness at the store levelespecially among Store Managers, Assistant Managers, and CRM leads.
• Build training journeys for first-time managers and high-potential frontline employees.

Data-Driven Execution & Reporting

• Track training completion, learner performance, and store-level capability metrics.
• Regularly share dashboards with Business Heads and Training Head on capability upliftment impact.
• Align with HRBPs and Operations for capability gap analysis and closure plans.