CavinKare Group Retail- Process Training Manager CavinKare Group - CKR Retail Private Limited

6.0 - 11.0 years

6 - 12 Lacs

chennai

Work from Office

Job Posting: Job Title & Designation : CavinKare Group Retail - Operation Process Training Manager Business: Green Trends Work Location: Corporate Office and Travel to Regional office and retail outlets in need basis Work Timings: 9.30am to 5.30pm Education: Any Bachelors or Masters Degree Language : Regional Language Skills (Tamil, English, Hindi) for better training impac t Experience: 5+ years in Process Training (preferably from Retail companies) Note : Hindi Speaking candidate are mostly preferable Key Responsibilities: 1. Process Training & SOP Adherence Translate brand-level Standard Operating Procedures (SOPs) into structured, practical training modules. Monitor training effectiveness through store audits, on-job evaluations, and feedback loops. 2. TTT (Train The Trainer) Programs Identifying candidates and conduct TTT programs to facilitate regional level trainings 3. Capability Development (Managerial & Behavioral) Design and deliver training programs focusing on people management, customer service behaviour, communication skills, conflict resolution, and performance feedback. Elevate leadership readiness at the store levelespecially among Store Managers, Assistant Managers, and CRM leads. Build training journeys for first-time managers and high-potential frontline employees. 4. Data-Driven Execution & Reporting Track training completion, learner performance, and store-level capability metrics. Regularly share dashboards with Business Heads and Training Head on capability upliftment impact. Align with HRBPs and Operations for capability gap analysis and closure plans.

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