Catalogue Specialist

Job Description

Overview: TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers. Job Title: Catalogue Specialist Location: Hyderabad Duration: 4 - 8 Months Job Type: Contract Work Type: Remote Job Description: Roles and Responsibilities: This includes, but is not limited to: Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions Identify patterns emerging in the audits and contribute to process/program improvements Provide timely response to stakeholders on related tasks as per SOP and SLA Systematically escalate problems to the relevant owners/ teams according to pre-determined process Maintain records of day to day work by updating trackers or workflow tools Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks Understand performance metrics for driving business goals Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that the client operates in Basic Qualifications: Bachelor’s degree; Fresher (up to 2024 Passed out), 1-2 years experienced profiles are considered but no beyond. Good communication skills - both verbal and written Demonstrated ability to work in a team Sound problem solving ability and analytical skills Proven ability to work productively and efficiently in an independent setting Excellent attention to detail and work with the highest level of accuracy Preferred Qualifications Working Knowledge of MS Office products such as Word and Excel Excellent communication and data presentation skills Fluent written and spoken English TekWissen® Group is an equal opportunity employer supporting workforce diversity.