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2 - 7 years
2 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Job description About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills Preferred candidate profile
Posted 3 months ago
1 - 3 years
1 - 3 Lacs
Chennai
Work from Office
We are looking Billing & Cashier Executive Jobs in Chennai Responsible for timely monthly consolidated financial statements, payments, cash-flow report Qualifications: Any Under Graduate or Graduate Interested Candidates can apply Call 8870813777
Posted 3 months ago
1 - 4 years
2 - 3 Lacs
Chennai
Work from Office
- 1 to 3 Years of experience in billing cum cashier - Retail showroom industry - Billing experience - Only Male preferred - timing: 10.00pm to 8.30 am - Location: EGMORE - Salary up to : 20k to 25k Kindly reach us Preethi 63829 42219
Posted 3 months ago
1 - 5 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Job Description - Service Delivery Ambassador - Cash Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance 1. Branch Operations, Compliance & Risk Management: a. Customer identification through signature verification and recommended ID proofs before executing a customers transaction b. Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual c. Report all deviations or suspicious transactions to BM / BOM d. Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers e. Send all requests received from customers for processing f. Proper filing of all vouchers and other requests to relevant files 2. Sales & Business Developments a. Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking) b. Achieve FD Value Target c. Generate leads for cross sell products like asset products, fee products, demate, etc. d. Maintain & grow the relationship of mapped customers 3. Capability Building: a. Completion of Training Programme b. Certifications, as applicable - AMFI, IRDA and NCFM certifications c. Continuous knowledge up gradation through self-learning and going through circulars relevant for the desk being handled by Operations 4. Audit & Compliance: a. Adherence to Audit & Compliance work area b. Availability of all relevant brochures and forms for customers at desk Interested candidates can Contact: Divya sree 7207997185 Only for Females
Posted 3 months ago
- 4 years
1 - 2 Lacs
Ernakulam, Thrissur, Kozhikode
Work from Office
Roles and Responsibilities Manage customer relationships by providing excellent communication, handling queries, and resolving issues promptly. Perform cash handling activities such as cash collection, petty cash management, and multitasking tasks efficiently. Handle customer transactions accurately and maintain a clean workspace to ensure smooth operations. Collaborate with team members to achieve sales targets and provide exceptional customer service. Maintain accurate records of transactions, inventory levels, and other relevant data. Desired Candidate Profile 0-4 years of experience in retail or hospitality industry (preferably). Strong communication skills for effective interaction with customers. Proficiency in cash handling activities including cash collection, petty cash management, and multitasking. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. Basic knowledge of accounting principles for accurate record-keeping.
Posted 3 months ago
0 - 5 years
2 - 2 Lacs
Hyderabad
Work from Office
Designation: Retail Sales Executive Eligibility: 0 to 5 years ( freshers are eligible) Age : 19 years to 30 years Qualification: Intermediate passed out / Diploma / Any Degree. Gender: Male/female Languages Known: Telugu must (Salary is not a constraint for the right candidate) Job Descriptions for Sales: 1. Presents the customer with the needed Jewellery and provide information, such as pricing 2. Expertise in handling customers 3. Sale of the products, up selling & cross-selling of products/services 4. Responsible for Counter Sales & Store operation 5. Responsible for selling the Gold, Diamond, Platinum, and silver items in Store. 6. Receive stock additions, QC and manage inventory of the counter 7. Meeting counter wise Target as per store business Plan Designation: Cashier Eligibility: 1 to 5 years Age : 19 years to 30 years Qualification: Intermediate passed out / Diploma / Any Degree. Gender: Male Languages Known: Telugu must (Salary is not a constraint for the right candidate) Job Descriptions for Cashier: 1. Handling cheques/Cash/Card transactions 2. Handling billing process in POS, Auditing of Gold scheme Passbook. 3. Daily transactions to be tallied with the system. 4. Keeping a track of packing material availability in counter 5. Attending all incoming calls
Posted 3 months ago
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