Captain

Role Overview: As a Captain at Nilkanth Hospitality Pvt Ltd in Nashik, you will be responsible for overseeing and managing the daily operations within the hospitality establishment. Your role will involve supervising staff, ensuring seamless service delivery, coordinating with different teams to maintain high-quality standards, and promptly addressing guest needs. It is essential to support staff training, adhere to health and safety protocols, maintain inventory levels, and handle customer queries to ensure guest satisfaction. Key Responsibilities: - Supervise staff and ensure efficient service delivery - Coordinate with different teams to maintain high-quality standards - Address guest needs promptly - Support staff training - Ensure adherence to health and safety protocols - Maintain inventory levels - Handle customer queries to ensure guest satisfaction Qualification Required: - Team management and leadership skills - Customer service and interpersonal communication skills - Problem-solving, organizational, and time management skills - Knowledge of food and beverage service protocols and hospitality industry standards - Proficiency in maintaining records and managing inventory - Ability to work under pressure and ensure smooth operations during peak service hours - Previous experience in a similar role is preferred - High school diploma or equivalent; additional certifications in hospitality management are advantageous,