Canteen Supervisor

Job Description – Cashier cum SupervisorPosition Title

Cashier cum Supervisor

Department

Canteen & Mess Operations

Location

Delhi NCR College/School Canteen/Mess

Reporting To

Canteen Manager

Role Purpose

The Cashier cum Supervisor will be responsible for managing sales transactions, inventory tracking, and day-to-day canteen operations, while also ensuring smooth functioning of the kitchen and service staff. This is a frontline role that combines customer-facing duties with supervisory responsibilities, aimed at delivering efficient service to students, teachers, and faculty members.

Key ResponsibilitiesCashiering & Sales

- Operate the POS system to record sales and generate bills accurately.
- Handle cash, card, and digital payments with proper reconciliation at the end of the day.- Maintain a record of daily sales, collections, and deposits as per company policy.- Provide prompt, courteous, and professional service to students, teachers, and faculty members.

Inventory Management

- Record all inventory received for sale in the POS system.
- Track daily consumption and maintain minimum stock levels.- Verify receipts, invoices, and supplier deliveries.- Monitor wastage and report discrepancies to management.

Supervision & Team Management

- Oversee kitchen and service staff including cooks, helpers, and service boys.
- Allocate daily tasks and ensure timely preparation and service of food items.- Maintain discipline, punctuality, and adherence to hygiene standards among staff.- Act as a point of contact between staff and management.

Customer Service & Compliance

- Ensure smooth handling of the customer queue during peak hours.
- Address basic customer queries and complaints on the spot.- Ensure cleanliness and hygiene standards are maintained in the canteen area.- Comply with safety, food handling, and organizational policies.

Key Skills & Attributes Required

- Prior experience in cash handling, billing, or POS operations preferred.
- Strong numerical accuracy and ability to manage accounts.- Good communication skills (Hindi/English, local language if required).- Leadership qualities to supervise and motivate canteen staff.- Ability to handle student/teacher-facing responsibilities with politeness and efficiency.- Basic knowledge of inventory management.- Trustworthy, reliable, and customer-service oriented.

Performance Indicators (KPIs)

- Accuracy of daily billing and cash reconciliation.
- Timely and correct entry of inventory into the system.- Smooth functioning of kitchen and service operations.- Positive customer (student/faculty) feedback.- Compliance with hygiene and food safety standards.

Work Environment & Schedule

- Location: On-site at assigned school/college canteen.
- Working Hours: As per canteen timings (typically aligned with school/college schedule).- Weekly Off: As per management decision.

Career Path & Growth Opportunities

- Opportunity to grow into Canteen Manager/Operations Supervisor for multiple outlets.
- Exposure to both cashiering systems and operations management, offering a strong career foundation in food & beverage services.Hands-on with tools like Google Workspace, ClickUp, Canva, and WhatsApp WebSelf-motivated with strong multitasking and organizational skillsExperience in hospitality or travel industry is a big plus
Ability to work independently while managing multiple priorities

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person