546 Calls Handling Jobs - Page 20

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Responsibilities: Follow up with the payer to check on claim status. Responsible for calling insurance companies in USA on behalf of doctors/physicians and follow up on outstanding accounts receivables. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Candidates must be comfortable with calling on denied claims. Interview Details: Interview Mode: Face-to-Face Interview Walk-in Day : 24-May-25 (Saturday) Walk in Timings : 11 AM to 3 PM Walk in Address: Candor Tech Space Tower No. 3, 6th Floor, Plot 20 & 21, Sector 135, Noida, Uttar Pradesh 201304 Contact Information : Alina Zaman-9289544594/Keshav Kaushal-9205669978/ Nasar Arshi 9266377969/Arpita Mishra-8840294345, Anushka- 8317044614/ Vishal-9560031640 Desired Candidate Profile: Candidate must possess good communication skills. Only Immediate Joiners can apply. Provident Fund (PF) Deduction is mandatory from the organization worked. Candidate must be comfortable working for Gurgaon Work Location. B.Tech/B.E/LLB/B.SC Biotech aren't eligible for the Interview. Undergraduate with Min. 12 Months Exp is mandatory. *Please note Candidates not having relevant US Healthcare AR Follow Up experience shouldn't have more than 24 Months of Total Experience. Benefits and Amenities: 5 days working. Both Side Transport Facility and Meal. Apart from development, and engagement programs, R1 offers transportation facility to all its employees. There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services. There is 24x7 medical support available at all office locations and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.

Handle front desk operations, greet visitors, manage calls, and maintain records. Make outbound calls, follow up on leads, and provide product/service info. Ensure smooth communication and excellent customer experience.

Roles and Responsibilities Provide accurate information on product usage, side effects, and precautions. Handle customer queries related to medicines, products, and services. Assist customers in selecting appropriate medications based on their health conditions and needs. Maintain a clean and organized store environment by ensuring proper inventory management and stock control. Resolve customer complaints promptly and professionally.

Greetings from ignites We are hiring for sanctions screening for the top MNC in bangalore Looking for minimum 2 year experience in Sanctions screening graduate,undergraduate is fine salary - up to 6.5 lacks + incentives Location- Hebbal Bangalore Shift- Rotation Immediate joining, please call hr anusha@ 7815982900 hr Shruthi@7816842400

Moarch group of Hotels hotelsmonarch.com is leading hotel brand across Mumbai and Pune region. For expending our dynamic team, we are looking for Front Office staff with minimum two years experience in hotel industry. Warmly welcome and register guests, efficiently handling check-ins and check-outs. Process reservations, modifications, and cancellations accurately using the hotel's property management system (PMS). Provide comprehensive information about hotel facilities, services, and local attractions. Address guest inquiries, requests, and resolve any issues or complaints promptly and professionally to ensure guest satisfaction. Manage incoming calls, emails, and correspondence with a professional and courteous demeanor. Handle cash, credit card, and other payment transactions accurately and securely. Maintain accurate guest records and ensure confidentiality of sensitive information. Collaborate with other hotel departments (Housekeeping, F&B, Maintenance) to ensure seamless service delivery. Contribute to a positive guest experience and uphold the hotel's brand standards. Interested candidates can WhatsApp their CV on- 9321989459.. Applications from other departments such as Food and Beverage- Service and Food and Beverage- Production, House Keeping are also welcome.

Experience: 2 Years Education: Graduate B.COM Job Type: Full-Time Department: Customer Support / Operations Key Responsibilities: Handle and resolve customer complaints through email, phone, and chat channels within defined Service Level Agreements (SLAs) . Utilize MS Office Suite (Word, Excel, Outlook) for documentation, communication, and reporting. Maintain accurate documentation and reports related to customer queries, complaints, and resolutions. Prepare and share periodic reports highlighting trends, issues, and resolution status with relevant stakeholders. Continuously update the internal knowledge base with common issues and standardized responses. Ensure strict adherence to company policies , quality standards, and customer service protocols. Required Skills: Strong communication and interpersonal skills Attention to detail and strong documentation/reporting abilities Ability to work independently and collaboratively in a team Interested candidates are requested to share their CVs at Ravina.devalia@aarvaglobal.in

Role & responsibilities Handle inbound and/or outbound calls to address customer queries, complaints, and support issues. Resolve customer problems efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Provide accurate, valid, and complete information using the right methods/tools. Document all call information according to standard operating procedures. Follow communication scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Preferred candidate profile Only Hindi and English Speaking candidates can apply. Kindly share your updated cv to : priyadharshani.r@yudeekshaa.com

Urgent Requirement- Profile- Call Coordinator Experience- 1-3yrs Location- Andheri East Mumbai We are seeking a detail-oriented and proactive Call Coordinator with 13 years of experience to manage incoming and outgoing calls, coordinate with internal teams, and ensure smooth communication and documentation processes. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. Key Responsibilities: Handle and coordinate all incoming and outgoing calls in a professional manner. Log and track calls in the system and escalate issues as necessary. Schedule, confirm, and coordinate appointments or service calls with clients and technicians. Maintain and update call records and databases accurately. Liaise between departments to ensure timely resolution of issues and service delivery. Follow up on pending tasks and ensure timely communication with stakeholders. Provide administrative support to the operations or customer service team as needed. Prepare reports and summaries on call activity and performance metrics. Required Skills & Qualifications: Bachelor’s degree or equivalent preferred. 1–3 years of experience in a similar role (call coordination, customer service, or administrative support). Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in MS Office (Word, Excel, Outlook) and call management software. Ability to remain calm under pressure and handle challenging situations professionally. Can share resume - akriti.jaiswal@lrsservices.in

We are hiring for - Officer Customer Care-Virtual Care Location - Kolkata Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time to time. Audit & Process Compliance: Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems. Schedule Adherence & Service Productivity standards: Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time Other Operational Activities. Other Operational Activities : Maintenance of records / record keeping. Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality. Adherence to Audit and compliance process as defined. Appropriate attendance record updation

We are hiring for - Officer Customer Care-Virtual Care Location - Shillong Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time to time. Audit & Process Compliance: Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems. Schedule Adherence & Service Productivity standards: Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time Other Operational Activities. Other Operational Activities : Maintenance of records / record keeping. Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality. Adherence to Audit and compliance process as defined. Appropriate attendance record updation

Openings for Underwriter Looking for an experience with Underwriter or Mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks

Role & responsibilities Manage and track incoming leads from various sources (website, email, campaigns, third-party platforms). Qualify leads based on defined criteria and assign them to the appropriate sales representatives. Ensure timely follow-up on leads through calls, emails, or CRM workflows. Maintain accurate and up-to-date records of all lead activities in Google drive or any other CRM Monitor lead conversion and response rates to improve lead-handling processes. Coordinate with marketing to provide feedback on lead quality and campaign effectiveness. Prepare regular reports and dashboards on lead status, conversion metrics, and pipeline health. Re-engage cold or inactive leads via nurture campaigns or personalized outreach. Support lead segmentation, scoring, and categorization based on business needs. Qualifications: Bachelors degree in Marketing, Business Administration, or a related field. 1–3 years of experience in lead management, CRM, or a related customer-facing role. Strong knowledge of CRM platforms (e.g., HubSpot, Salesforce, Zoho). Excellent communication and organizational skills. Ability to work independently and manage multiple priorities. Analytical mindset with attention to detail. Preferred candidate profile Familiarity with lead scoring models and CRM automation tools. Experience in B2B or B2C lead funnels, depending on industry. Proficiency in Excel/Google Sheets and reporting tools. Understanding of digital marketing and sales funnels. Compensation & Benefits: Competitive base salary with performance incentives. Health and wellness benefits (based on company policy). Paid time off and holidays. Opportunities for professional growth and internal mobility

The candidate will contact the branches to gather daily reports and engage with customers concerning the status of their Fixed Deposits and Recurring Deposits Perks and benefits Cash Incentive, Performance Bonus

Role & responsibilities Installation & Commissioning of machines and attending service calls as per customer request. Provide feedback to NPD for new product development opportunities. Understanding customer needs & providing solutions. Perform competitor products & services analysis. To ensure that the customer is satisfied and adequately taken care of while making a purchase of equipment. Lead & guide sales team to improve sales opportunities. Maintaining customer complaints register & updating in frequent period. Communicating with clients and customers to ascertain what technical service is required. Build and maintain positive relationships with customers, delivering high standards of customer service. Language proficiency Regional Language & English.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Fluent in any 2 Languages (English, Hindi, Marathi, Telugu or any other Indian language). Experience in teaching, customer service, or tele-calling preferred with conversational skills and ability to engage over calls or video. and make it 250 chars

Working : 6 days of working Location: Zamin Pallavaram, Chennai Job description A Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and performing administrative tasks. You'll ensure smooth day-to-day operations and provide a welcoming experience for guests and clients. Roles & Responsibilities : Greet visitors and clients with a warm and professional demeanor. Answer phone calls and route them to the appropriate personnel. Maintain a clean and organized reception area. Assist with administrative tasks such as data entry and filing. Provide information to visitors and answer inquiries. Monitor office supplies and order replacements as needed. Coordinate with maintenance staff for office upkeep. Support other departments with clerical tasks as required. Requirements & Skills : Proven experience as a Receptionist, Front Desk Representative, or similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional appearance and positive attitude

Oversee daily business operations, ensuring efficiency and profitability. Attending Incoming & Outgoing calls with proper etiquette. Identify opportunities for business growth and expansion. To make communication with our Pharma Shopee (Franchise). Required Candidate profile Should be tried to address their problems of (Franchise). Follow-up of every grievance till it to be resolved. Reminder Calls to our partner's regarding every month’s offers. Customer Sales support.

Role/ Designation - Customer Service Specialist (AM / DM) Sub Department - Central Operations Experience - 4/6 years of relevant work experience in Bank / NBFC Key Responsibilities: Lead the customer service team Work effectively across a variety of communication channels: phone, email, Portal, social media, etc. Delight customers during every service interaction Collect and analyze feedback after completing customer enquiries Work collaboratively with teammates to solve customer issues quickly and efficiently Report customer complaints and escalate issues when necessary to prevent customer dissatisfaction. Keep the record of customers and follow-up with them on a timely basis for better customer experience. Retain customers by answering questions and providing suggestions that lead to short- and long-term success. Skills Required: Prior work experience in bank / NBFC handling Customer excellence team Understanding of how CRM system works Excellent verbal and written communication skills Passion for consistently providing world class customer experience Emotional intelligence and an empathetic propensity to read between the lines and understand what the customer is saying, and what they mean Comfortable managing several competing task and issues in a fast-paced environment Attention to detail, organisation skills, and superior time management skills The ability to work independently as well as in team environment Patience and the ability to remain calm while adapting to a variety of situations The willingness to learn and help. Problem solver and result driven.

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 14,000 in-hand to 17,000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Pratiksha Mob:- 8698488197

We are looking for an enthusiastic Tele Caller to contribute to generating sales/leads for our company. You will be responsible for making outbound calls to potential customers and following up on leads.

Role & responsibilities Handling inbound and outbound calls for banking process Attending customer queries Attending customer calls and addressing issues at L1 level Drafting mails and seeking approval for customers issues Managing the data of customers Preferred candidate profile Freshers willing for Customer Service role Should be proficient with Kannada, Telugu, Odiya & Tamil language Proactive and Analytics skills Open for rotational shift

Handle customer queries and escalations via email, chat, and phone Ensure timely communication and resolution across internal teams and with customers Prioritize multiple incoming requests and manage them efficiently Preferred candidate profile Immediate Joiners Kindly Contact- HR Sahil Contact NO.- +918904079035 Email ID- sahil.choudhary@joulestowatts.co

Process name - JFL Dominos - Minimum 12th pass - Experience: fresher are ok - Good Communication - Fresher: 18k in hand / Exp: 21k CTC Required Candidate profile Qualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

A Customer Support Executive job description typically includes roles and responsibilities focused on providing excellent customer service, resolving issues, and ensuring customer satisfaction . They handle inquiries, troubleshoot problems, process returns, and maintain positive customer relationships. This role also involves understanding company products/services, preparing policies, and potentially managing a team of support representatives. Here's a more detailed breakdown: Key Responsibilities: Handling Customer Inquiries: Addressing customer questions and concerns promptly and accurately, using various communication channels like phone, email, or chat. Issue Resolution: Troubleshooting technical issues, resolving complaints, and finding solutions to customer problems. Customer Satisfaction: Ensuring customers have a positive experience by providing helpful information, timely assistance, and efficient resolutions. Building Relationships: Establishing and maintaining positive relationships with customers to foster loyalty and repeat business. Product/Service Knowledge: Understanding company products and services to answer customer questions and provide accurate information. Data Analysis: Tracking customer interactions and analyzing data to identify trends and areas for improvement. Team Management (in some cases): Supervise a team of customer support representatives, provide training, and monitor performance.