Calling Executive

0 years

1 - 3 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for a Calling Executive to join our dynamic team in India. This is an excellent opportunity for freshers or entry-level candidates who are looking to kick-start their career in the calling and customer service industry. The ideal candidate will have a passion for engaging with customers and promoting our products and services.

Responsibilities

  • Make outbound calls to potential customers to promote products and services
  • Handle inbound calls and respond to customer inquiries
  • Maintain accurate records of customer interactions and transactions
  • Provide information about products and services to customers
  • Assist in resolving customer complaints and issues
  • Follow up with leads and maintain a database of prospects
  • Achieve monthly targets and contribute to team goals

Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Strong persuasive and negotiation abilities
  • Basic computer skills and familiarity with CRM software
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Attention to detail and organizational skills
  • Ability to work independently as well as part of a team
  • Flexibility to work in shifts, if required

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