Caller

Company Description

KRPL Projects is a trusted real estate advisory company specializing in homes, offices, and retail spaces. The organization is driven by a team of experienced professionals and values innovation in meeting client needs. Dedicated to delivering exceptional services, KRPL Projects is committed to providing personalized solutions backed by a customer-first approach. Located in Gurugram, KRPL Projects has established a reputation for reliability and excellence in the real estate sector.

Role Description

This is a full-time, on-site role for a Tellecaller based in Gurugram. The Tellecaller will engage with potential clients, make outbound calls, answer inquiries, and provide information about the company's services. The role involves maintaining a positive customer experience, managing lead data, and coordinating appointments. Additional responsibilities include building and nurturing relationships with clients and supporting the sales team by providing feedback and relevant client interactions.

Qualifications

• Excellent communication and interpersonal skills for engaging with clients effectively
• Basic computer proficiency and experience with data entry and CRM tools
• Ability to handle queries, provide product or service details, and resolve concerns efficiently
• Problem-solving skills, patience, and adaptability in client interactions
• Experience in customer service or telecalling in real estate or related industries is an advantage
• Time-management skills and the ability to handle multiple client interactions simultaneously
• Fluency in English and Hindi; additional language skills are a plus