Caller

Company Description

Ladyfair® is a leading mobile app-based beauty brand revolutionizing the beauty industry by providing luxurious salon services directly to the homes of women. Focused on empowering women to prioritize self-care, our platform connects clients with skilled beauty professionals offering hair styling, makeup, skincare, and spa treatments in a convenient and private setting. With a user-friendly application and flexible scheduling, Ladyfair makes self-care accessible for all women. We take pride in enhancing confidence and well-being while redefining the salon experience. Discover career opportunities with us as we continue to elevate beauty standards for women everywhere.

Role Description

This is a full-time on-site role for a Caller based in Kolkata. The Caller will be responsible for reaching out to potential clients, informing them about Ladyfair’s offerings, and addressing their inquiries. The tasks include supporting client appointments, maintaining client relationships, managing databases, and providing prompt customer service. Effective communication and polite demeanor are key aspects of this role, along with maintaining follow-ups to ensure client satisfaction.

QualificationsFresh female graduate are also welcomeCommunication and Interpersonal skills for effectively interacting with clientsCustomer Service and Relationship Management skills to prioritize client satisfactionOrganizational and Database Management skills to handle client data efficientlyFluency in English and Bengali is required, additional language proficiency is a plusBasic computer literacy with knowledge of using CRM toolsA proactive and friendly approach to addressing customer querie