Call Center Executive

We're Hiring: Call Centre Executive (Male/Female) Location: Lucknow Company: Rival Rebound – India’s Most Electrifying Indoor Amusement Park Job Type: Full-time | On-site Salary: Competitive + Incentives --- About the Role: We’re looking for a dynamic and customer-focused Call Centre Executive who can handle guest interactions with confidence and professionalism. If you're great at speaking clearly, solving queries quickly, and love keeping things organized — we want you on our team! --- Key Responsibilities: Handle incoming calls from customers regarding bookings, timings, pricing, offers, and events Provide accurate and helpful information in a friendly and polite manner Maintain call logs, daily records, and escalate unresolved issues when required Coordinate with internal teams (operations, marketing, front desk) for smooth communication Follow call scripts, brand tone, and ensure excellent customer experience --- Requirements: Strong verbal communication skills in English (basic fluency) and excellent Hindi Confident, polite, and customer-oriented tone Basic computer knowledge (MS Excel, email handling, etc.) Ability to work in a fast-paced environment Team player with good time management and listening skills --- Bonus If You Have: Experience in hospitality, customer care, or amusement industry Familiarity with CRM tools or call tracking software Multitasking and calm handling under pressure --- How to Apply: Send your CV or a short WhatsApp introduction to: work.rivalrebound@gmail.com -- Be the voice of fun! At Rival Rebound, you’ll be the first point of contact for excitement, laughter, and unforgettable experiences. Join our team and make every call count! Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: Day shift Rotational shift Language: Hindi and English (Preferred) Work Location: In person Speak with the employer +91 9519703433