Business Systems Analyst

Job Description

Back Key Responsibilities Work collaboratively with a variety of stakeholders, internal departments and vendors to manage all assigned scope Assess scope to ensure accuracy, identify risk and approve test cases to assigned scope Facilitate workshops and meetings to elicit requirements, gather feedback, and ensure alignment between stakeholders Continuously monitor and evaluate business processes and systems, recommending improvements to enhance efficiency and effectiveness Respond to issues and manage business stakeholder expectations Manage a high rate of change within constrained timelines in a rapid-paced environment Drive innovation and simplicity identifying opportunities and drive process improvements, standardization, and enablers to gain efficiencies Proactively identify risks and issues impacting project delivery or business operations, developing mitigation strategies and contingency plans as needed Working occasional weekends and evenings as required (open to hours past shift if issues arise) Familiarity / working knowledge of CSG/ACSR Intermediate / Advanced DB knowledge This role relies heavily on databases and the ability to translate business requirements to other excel templates and formats The candidate should be able to perform functions such as: Data Cleaning and Preparation Data adhoc queries and presenting them visually Data/Report Validation Formatting (filtering, formatting, VLOOKUP etc ) Technical Requirements Experience in data analysis, particularly with Database application (Oracle, SQL) as the primary tool Experience withCSG/ACSR, MDM (preferably with Bell/IBM), NM1, Service Desk Experience with Bell Ordering ApplicationsMultiVu, Enhanced Programming (REP), Ordermax, Bell ca, Some software development experience in any modern language (JAva, SQL, Python) Additional Information Job Type Full Time Work ProfileHybrid Years of Experience3-5 Years LocationBangalore EducationBachelor Degree in Engineering, Computer Science, Technology or equivalent What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment