Business Systems Analyst

5 - 10 years

5 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Acts as a liaison among business stakeholders to elicit, analyse, communicate, and validate requirements for changes to business products, processes and systems. Collects, analyses and synthesizes data to document requirements, and translates into detailed technology needs & formal specifications. Expected to have multiple years of previous experience in requirements analysis and authoring and good understanding of SalesForce Platform.About YouYoure a fit for the role if your background includes:

  • Strong interpersonal, oral and written communication skills; ability to convey results to non experts

  • 5+ Years of industry experience in Business Analysis and Requirement gathering

  • 8 + Years of experience in CRM and 3+ Years in SFDC Business Analysis

  • SFDC Admin Certified, SFDC Sales Cloud experienced

  • Good understanding of Sales Process Flow Lead to Quote

  • Knowledge of agile tools like JIRA/ADO

  • Analytical Thinking and Group Problem Solving

  • Customer Focus - Good understanding of the customer, customer needs and priorities

  • About the Role In this opportunity as a Business System Analyst, you will be responsible to:

  • Assists in the elicitation and documentation of business requirements.

  • Translate basic or low complexity business requirements into technical solutions with guidance.

  • Maintains a relationship with stakeholders and liaise between business and technology teams to ensure change management and communication of change to team is done in a systematic way for low complexity projects

  • Uses a structured requirements process to assess near-term needs

  • #LI-NP1Whats in it For You

  • Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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