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1 - 6 years
7 - 10 Lacs
Mumbai
Work from Office
Software Engineer II Join Our Innovative Team Would you like to be part of a team that delivers high-quality software to our customersAre you passionate about technology and innovation About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com . About Our Team LNRS people are driven by an environment focused on innovation, real passion for our products, and teamwork, where working in an agile manner is the norm. LNRS is part of RELX, a FTSE100 global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role This position involves research, design, and software development within a specific software functional area or product line. You will work on individual projects, solve problems, design program flows, write effective code, and perform unit testing. Responsibilities Write and review portions of detailed specifications for the development of system components of moderate complexity. Complete simple bug fixes. Work closely with other development team members to understand product requirements and translate them into software designs. Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. Resolve technical issues as necessary. Keep abreast of new technology developments. All other duties as assigned. Requirements 1+ years of Software Engineering experience BS Engineering/Computer Science or equivalent experience required Proficiency with data manipulation languages.Ability to work with simple data models. Proficiency in development languages including but not limited to:MYSQL, Windows, UNIX, and .Net. Familiarity of industry best practices code coverage. Basic knowledge of software development methodologies (e.g., Agile, Waterfall). Basic knowledge of data manipulation languages. Knowledge of data storage subsystems.Knowledge of test-driven development. Ability and desire to learn new processes and technologies.Basic oral and written communications skills. Learn more about the LexisNexis Risk team and how we work at here At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https: / / forms.office.com / r / eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy .
Posted 2 months ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 30, 2025 (20 days left to apply) job requisition idR25012658 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Work from Office only Job Location - Magarpatta, Pune Shift time - 6 PM to 3 AM About The Role : The Administrative Assistant will be responsible for a blended job with the day to day processing of transactions for US & CA accounts and finance related processes following different set of rules that vary among the countries. The positions require exceptional attention to detail and timely resolution with high level of accuracy. Processes related to, Accounts Receivable, give brilliant opportunities to all the executives to showcase their talent and learn new things. As one of the worlds largest employers UPS Logistics as provided rewarding careers to its employees and is one of the most admired brand in the world. Employee Skill Requirement Excellent written and verbal communication skills Excellent interpersonal skills Analytical and problem-solving skills Must possess advanced reasoning and research skills Decision making skills Must be customer focused Eye for detail and should meet stiff deadlines Knowledge of MS office Graduation or Post Graduation in Finance Immediate joiners Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 2 months ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 30 Days Ago time left to applyEnd DateMay 23, 2025 (13 days left to apply) job requisition idR25012144 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : The Administrative Assistant will be responsible for a blended job with the day to day processing of transactions for domestic and international accounts and finance related processes following different set of rules that vary among the countries. The positions require exceptional attention to detail and timely resolution with high level of accuracy. Processes related to, Accounts Receivable, give brilliant opportunities to all the executives to showcase their talent and learn new things. As one of the worlds largest employers UPS Logistics as provided rewarding careers to its employees and is one of the most admired brand in the world. Employee Skill Requirement Excellent written and verbal communication skills Excellent interpersonal skills Analytical and problem solving skills Must possess advanced reasoning and research skills Decision making skills Must be customer focused Good typing speed Eye for detail and should meet stiff deadlines Have an excellent attendance track record Self-Driven Influence and Persuasion Strong Customer Orientation, understanding customer services issues Knowledge of MS office. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Pune
Work from Office
locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 4 Days Ago time left to applyEnd DateMay 12, 2025 (2 days left to apply) job requisition idR25012390 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : About The Role - The Administrative Assistant will be responsible for a blended job with the day to day processing of transactions for domestic and international accounts and finance related processes following different set of rules that vary among the countries. The positions require exceptional attention to detail and timely resolution with high level of accuracy. Processes related to Billing, Accounts Payable, Accounts Relievable, give brilliant opportunities to all the executives to showcase their talent and learn new things. As one of the worlds largest employers UPS Logistics as provided rewarding careers to its employees and is one of the most admired brand in the world. Employee Skill Requirement ? Excellent written and verbal communication skills. ? Excellent interpersonal skills. ? Analytical and problem solving skills. ? Must possess advanced reasoning and research skills. ? Decision making skills. ? Excellent typing speed for data entry. ? Must be customer focused. ? Good typing speed. Prerequisites ? Graduate/ Post graduate in any discipline. Finance & Accounting (preferred) ? Eye for detail and should meet stiff deadlines. ? Have an excellent attendance track record. ? Self-Driven. ? Influence and Persuasion. ? Strong Customer Orientation, understanding customer services issues. ? Knowledge of MS office. Educational Qualification - B.Com, M.Com, MBA (Finance), PGDBM Industry Type Courier / Transportation / Freight / Warehousing/Finance & Accounting RoleFunctional Area ITES, BPO, KPO, LPO, Customer Service, Operations Location Pune Keywords Accounts Payable, Accounts Receivable, Finance & Accounting, Freight Forwarding, ITES and BPO and KPO Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 2 months ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 30 Days Ago time left to applyEnd DateMay 26, 2025 (16 days left to apply) job requisition idR25010758 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : This position conducts statement research, updating, and correcting supplier invoices. This position is responsible for daily researching open credit and missed disconts. This position uses excellent communication skills to achieve necessary understanding. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 2 months ago
10 - 15 years
20 - 25 Lacs
Hyderabad
Work from Office
The role is accountable for driving and implementing the REFS Procurement strategic goals at global level levels and successfully managing relevant KPIs regarding productivity, compliance metrics, processes, customer satisfaction, and people development. The role is also responsible for successfully managing and developing relationships and effective demand management with senior stakeholders, driving value for their business across the organization, and with key suppliers to increase value for Novartis. The Global Head Procurement REFS is the primary procurement business partner for Real Estate & facility Services global organization, ensuring budget-alignment, strategy, and productivity achievement, including design and delivery of margin expansion initiatives across Novartis. The purpose of the role is to develop and maintain all organizational structures and necessary internal alignments to ensure an effective procurement process and provide high-value external solutions to the business supporting projects. The role is also responsible for the global category management of Real Estate, Facility Management, Development & Construction management, etc. This includes the overall governance and management of special projects across Novartis Job Description Major Accountabilities: Demand management Implement for key sourcing category plans to source fit for purpose demand from suppliers with optimal unit cost for materials / services (competitive bidding, majority of spend with new & disruptive suppliers). Work on Intake Solutions and Demand Management to enable active demand management in all categories and strengthen unit cost KPIs. Analyzing specifications for optimization. Linking specification to customer value, challenging specification confidently. Conveying messages clearly and convincing stakeholders. Sourcing and supplier relationship management Executing the Source-to-Contract process including respective strategies, approaches and methods: preparing and conducting fact-based negotiations. Adapting tactics from a broad portfolio of negotiation strategies to achieve results that support business and Procurement Keep supplier base stable while focus on Supplier Diversification to foster the usage of acceptable suppliers within the updated preferred vendor concept as part of the new Global Procurement Guideline Drive and implement sustainable price/improvement initiatives Accountable for productivity/cost efficiency targets. Accountable for key compliance metrics such as PO-compliance, process compliance, internal audits. Support centrally led processes (e.g., NFCM, TPRM). Successful implementation of global, regional and country projects across categories & functions, ensure key stakeholder alignment and customer satisfaction. Manage quality of the REFS end-to-end Procurement process incl. compliance to policies, sourcing strategies and processes. Introduce new disruptive vendors to exchange existing ones with same quality but cheaper prices Manage relationships with senior stakeholders Serve as the key contact for senior stakeholders in the organization for all Procurement-related topics. Build effective relationships of mutual trust and understanding. Achieving results by proactively building long-term, sustainable and effective relationships, understanding the stakeholder landscape and demonstrating political astuteness across business structures and networks Manage Global/Regional/Country/NOCC Procurement team Lead the Country Procurement team and act as a role model of the Novartis Values & Behaviours. Lead Procurement REFS model in the areas of responsibility. Regularly assess & develop the team s capabilities (hard & soft skills). Identify and develop key talents in the organisation through assignments, (above)-country projects, mentoring & coaching. Minimum Requirements: >10 years of relevant business experience (industry specific experience). Preferably > 10 years of experience in Procurement or other related experience within the pharmaceutical industry, preferably in category management, supplier management, or related area, with a focus in with a focus in the Procurement domain. Strong project management or other leadership experience. University/Advanced degree needed. Master s Degree/other advanced degree is preferred. Excellent spoken and written English. Other foreign languages as required. Skills Desired Effective Communication, Finance Management, Influencing And Persuading, Strategic Thinking And Planning
Posted 2 months ago
3 - 8 years
20 - 25 Lacs
Bengaluru
Work from Office
Amazon strives to be the world s most customer centric company. To continue to delight and exceed our customers expectations, at Amazon, we take the quality of the data that drives CX very seriously. Thats where you can help. Our vision is to enable our Customers shop the right compatible products, every single time . We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally. You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term. Key job responsibilities Key job responsibilities Ownership of compatibility data service product domain (attributes, logic, product type, catalog) identify attributes, and work out data requirement Responsible for end-to-end compatibility data generation and quality Build and optimize processes. Accumulate learnings, develop and drive solutions. Identify, assess, track and mitigate issues and customer risks at multiple levels Build relationships with stakeholders to influence product improvements that ensure the best customer experience Communicate to senior leaders and stakeholder, including write-ups on the learnings, status of the program, escalations Candidates should have experience working with tech and product managers / teams and be familiar with their scoping / prioritization process. ownership and insist on highest standards are critical, as working and owning a data program and deliver data as a service and product is a key aspect of this role. A candidate who enjoys problem solving at all aspects, someone with mentality to drive solution. Candidates should demonstrate customer and shopper focus and discipline on setting, communicating and achieving dates upwards and laterally. A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. They will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. They will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers needs. They drive process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About the team Amazon Customer Experience (CX) team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazons catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules
Posted 2 months ago
2 - 7 years
13 - 15 Lacs
Bengaluru
Work from Office
Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers - sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) - B2 Certification minimum (German) - 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain - 2+ years of experience interacting with customers/stakeholders - 1+ years of program or project management experience - Experience using data to influence business decisions - Knowledge of advanced Excel (Array and Statistical formulas) - Experience using data to influence business decisions - Excellent business communication and interpersonal skills - Ability to work independently and in a team environment - Fast learner and ability to deal with ambiguity - Knowledge of macros and data analytics - Ability to drive process or procedure improvements - Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts.
Posted 2 months ago
6 - 11 years
40 - 45 Lacs
Bengaluru
Work from Office
About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Key job responsibilities Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. others - 6+ years of digital advertising and client facing roles with a focus on data analysis experience - Bachelors degree - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders - 3+ years of mentoring, leading and coaching experience
Posted 2 months ago
2 - 7 years
16 - 18 Lacs
Bengaluru
Work from Office
About Amazon Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management - Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. - 2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management within technology, start-ups, or SaaS Platforms
Posted 2 months ago
1 - 2 years
11 - 15 Lacs
Gurugram
Work from Office
Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing - whatever your ambitions. About the role: Analyst II, Sales Operations The core objective of this role is to support the sales-operation manager to maintain the service delivery goals and other objectives of the department. Location: Gurugram, India Job Responsibilities: Support sales operations activities including rebate processing, pricing contract management, and capital equipment Management. Ensure achievement of individual goals, SLAs, KPIs, and timely delivery of services. Monitor service metrics and take corrective actions for incidents and errors. Coach team members, manage recertifications, and communicate process updates effectively. Facilitate knowledge transfer, act as back-up, and promote best practice sharing within the team. Escalate issues or exceptions promptly to supervisors. Contribute to departmental strategies and support improvement initiatives (e. g. , automation, system implementation). Prepare and deliver regular reports (daily/weekly/monthly) on operational activities. Provide frontline support to sales teams and analyze requirements to help achieve results. Maintain compliance with SOPs/DTPs and ensure completion of mandatory training. Own and update process documentation (SOPs, DTPs, process maps) for operational excellence. Foster open, two-way communication with internal and external stakeholders. Your Experience: Bachelor s degree required; Masters preferred > 5 years of Shared Services/Global Business Services experience in sales operation, master data, finance, supply Chain management operations. Service Delivery management, operational metrics and scorecards, and experience within a progressive global shared service operating model with be preferred. 1-2 Years of Team Handling Experience is preferred. Superior problem-solving skills, communication and team/interpersonal skills. Outstanding ability to diagnose problems which could be related to process, technology, strategy or people and put in place actions/measures. Preferred experience in driving projects for improvements. PC literacy: ability to quickly learn and productively use new software applications IT technical skills: Microsoft office tool, understand the underlying technical aspects of technology / system / applications. International experience - Self-awareness of communication styles and cultural / global differences Requisition ID: 604128 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn t just business, it s personal. And if you re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Posted 2 months ago
4 - 9 years
9 - 10 Lacs
Chennai
Work from Office
Specialist- DTC Purpose & Overall Relevance for the Organisation: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. Ensuring correct and daily execution of key responsibilities in the adidas Global Business Services Center according to the requirements of the company Accounting Manual for specific area of responsibility. Key Responsibilities: Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market Check and review tasks handled by junior members, e.g. cash application, master data changes Per form sales vs. collection reconciliation for key customers, landlords and online stores Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report Perform and review month end closing tasks Deal with ad hoc requests and coordinate with others Perform, coordinate and review audit tasks, reviewing the quality results within team Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities Handling of internal and external customer queries on complex cases Deliver training to junior member and new member (e.g. sales vs. collection recon) Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade Raise and implement smart work ideas Knowledge, Skills and Abilities : Solid Accounting knowledge Experience with SAP is an advantage Experience in a Shared Service environment is an advantage Ability to read, write and communicate in English in a business setting Ability to pay close attention to detail and high degree of customer orientation Problem solving and analytical skills Self-motivated and self-directed individual QUALIFICATIONS: 4 + years relevant work experience in the accounting / business area Masters in Accounting, Business Management, Economics or related areas Proficiency in MS Office Fluent in English, spoken and written COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
Posted 2 months ago
7 - 12 years
50 - 100 Lacs
Bengaluru
Work from Office
Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazons catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. We are building solutions to move towards retail automation and are using latest technology like LLM to solve business problems. At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world s most beloved brands - customer obsession is part of our company DNA. We are seeking a seasoned Software Development Manager who thrives on understanding the complexity of software systems, and brings a nuanced understanding of different aspects of technologies spanning machine learning, GenAI and big data processing. The candidate should be able to generalize platforms and services that can be applied to a wide variety of use cases enabling reuse and hence enabling faster roll outs to support business. You will work with technical and non-technical users, including engineers, product managers, business owners, program managers and operations teams, to design and implement key initiatives for automating large scale processes that drive Amazon s retail engine. You need to be able to plan and coordinate complex discussions between our team, our dependencies, and our clients. Your strong management skills will be utilized to help deliver critical projects that meet various business and inter-org requirements. You are willing and able to get deep into the technical details, are proactive in removing roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. The successful candidate is an experienced software development leader who understands and sets a high bar for all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You need to really enjoy working with their customers and peers, and help plan and deliver results that matter for the business. - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Posted 2 months ago
11 - 15 years
20 - 25 Lacs
Pune
Work from Office
Provides direct people leadership, motivation, and support to positively influence the accomplishment of goals, maximize growth and improve business performance for the organization. Demonstrates intermediate knowledge for managing all facets of assigned team and handles the achievement of department / enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Manages larger work groups, multiple processes and/or more complex processes requiring broad knowledge of operational areas and the ability to collaborate across divisions. Key Responsibilities Anticipates workflow levels through effective planning and can adjust resources to ensure work is completed and unit goals are met Leads projects of moderate complexity that require the coordination of multiple resources Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow. Conduct performance reviews, evaluates employee potential and recommends employee promotions, merit increases, or terminations. Makes recommendations for process improvements and cost saving opportunities Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others Establish/communicate job performance standards and work procedures Assist with the identification of future technology and systems, develop information management tools, documents, and reports to effectively manage results. Identify training needs, coordinates with Education/Training Division, and ensures completion of effective training. Interview applicants and recommend hire. Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building
Posted 2 months ago
6 - 8 years
20 - 25 Lacs
Mumbai, Gurugram
Work from Office
About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we'deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. we're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial we'll-being. Global Banking & Markets provides operations support to back office and middle office operations related to various banking products like GLP, Trade, Deposits & other market related products eg securities, derivatives, futures, options, currencies (fx) and commodities. The capabilities hosted include Management Reporting & Analysis, Research & Analytics, Trade Processing & settlement, Inventory Management, Cash Management, Asset Services, Collateral Management, Reconciliation, Client & Product Data. Job Description* Individual will be a contributing member of the Global banking & Markets (GBAM) Finance team. He/ she will drive productivity & accuracy, and generate client satisfaction by providing operational excellence for a wide array of financial planning, analysis & accounting related activities using emerging technology tools like Tableau/Alteryx, Reconciliation, invoicing, product level reporting for various banking products & Deal Accounting. Responsibilities* Manage highly analytical deliverables and work One to One with Senior Business Leaders. Lead and Influence the matrix that supports business strategic direction for the team. Contribute through thought leadership with Subject Matter Expert knowledge Lead and execute project deliverables; oversee team projects and direct group efforts as needed without any overview Work on business decision support with Senior Business Leaders end to end without any overview Establish and maintain relevant controls and feedback systems Co-ordinate with the business to resolve process bottlenecks at different levels Partner closely with stakeholders LOB (as needed) to support reporting routines. Lead month-end close and all other associated management reporting. Manage research, projects, ad-hoc requests and simplification and standardization efforts. Oversee Forecast/Plan and support business reviews strategic direction of the team. Requirements* Education* CA/ICWA/CS/CFA/MBA Finance/PG in Finance from reputed university Certifications If Any - N.A. Experience Range* 6-8 Years of Banking/Financial Services domain Foundational skills* Relevant experience in FP&A, financial reporting, banking industry. Basic accounting knowledge, reconciliation experience. Good communication skills and able to articulate we'll in the changing environment. Ability to work in a dynamic environment such as lack of we'll-defined procedures and changing work mix. Desired skills* Demonstrates a positive attitude while focusing on completing tasks or goals A good team player Work Timings* Any 9 hours within the shift window starting 7:30 AM - 10:30 PM Job Location* Gurugram/Mumbai
Posted 2 months ago
2 - 6 years
5 - 9 Lacs
Bengaluru
Work from Office
The ENT Reporting and Delivery Consultant I ensures accuracy, completeness and consistently of results on financial reports. This role also utilizes data, technology, relationships and team members to perform appropriate validation of reports, recommend consolidation or elimination of reports with duplicate data and identify potential process improvements. Key Responsibilities Inspire trust and confidence in clients through strategic and diplomatic handling of relationships Provide accurate and timely reports to allow business partners to improve performance Use data, technology, business knowledge and statistics to build automation to streamline quality controls utilizing broad policies and professional standards Perform post-implementation validation (e.g., accuracy, timeliness, etc.) by validating balancing controls, reviewing content, structure and troubleshooting Identify and incorporate the additional information as needed to understand the impact of alternatives, support business objectives and improve programs Initially set up and design quality assurance controls during the report build phase as well as in existing reports that lack these controls Primary Skills Power BI, Advanced Excel, Macro Development Experience 2 -6 years of experience (Preferred) Education Any Graduates Primary Skills Microsoft Excel, Microsoft Excel Dashboards, Microsoft Power Business Intelligence (BI)
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Pune
Work from Office
This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Posted 2 months ago
3 - 6 years
5 - 8 Lacs
Pune
Work from Office
Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Job Responsibilities : Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills
Posted 2 months ago
1 - 3 years
4 - 8 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities "¢ Inputs and tracks into the appropriate databases. "¢Summarizes documents and enters into claim system notes "¢Documents a claim file with notes, evaluations, and decision-making process "¢Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid "¢Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment "¢Utilize available tools to capture information pertaining to scope of damages associated with the loss "¢Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Resolve routine, complex, and unique questions/issues. Primary Skill International Voice process, Inbound, Outbound Education "¢ Bachelors Degree full time Experience "¢ 1-4 years experience (Preferred) Shift Time 24*7 Rotational Shift Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Processing Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Exp- 8+Yrs Skill- US litigation, US Legal, Para legal, Team Lead Shift- US Shift, Hybrid Location- Bangalore Emails/phone calls Examplescontact clients on new suits, confirm with clients for arbitrations/trials; schedule initial expert depositions; follow up with opposing counsel for discovery responses, authorizations, etc; follow up with courts/judges for entered orders Tasks Prep new suits Draft documents for e-filing (pleadings, motions, orders, etc), then e-file, and update expense spreadsheet Answer discovery Order and follow up on Compex records Send files for medical/bill reviews Other misc occasional tasks: Send/receive misc documents with opposing counsels via Sharefile Docket court dates Draft expert disclosures Prep arbitration packets Prep for trial (subpoenas, jury instructions, motions in limine, etc) Legal research Other misc responsibilities ranging from weekly to very occasionally: Backup admins for all calendar/scheduling when they are out of office Handle subsequent referrals Run monthly office reports (Data audit, Trial/arbitration appointment, etc) Office point person roles (Tech SME, Compex, Expert review vendors, Court filing, Notary, etc) Office odds and ends (printer maintenance, ordering equipment/supplies, etc) Office training for incoming paralegals and admins Office trainings as needed (Counsellink, Nuance, Teams, Teamconnect, OneDrive, etc) Office improvement teams as needed (Uniform Answer, Rule 11, etc) Special projects (AI projects, Paperless project, TC Contact Card cleanup project, Agile teams, ERD Pilot, etc) "¢ This job has supervisory duties. Primary Skills Call Center Management, Coaching, Customer Experience Management, Law, Litigation, Performance Management (PM), Relationship Building, Team Management Shift Time Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
2 - 4 years
2 - 6 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role A day in the life of an Auto Adjuster: "¢ Communicate empathetically with customers (Email/Phone/Virtually) and help them through their claim process in a fast, fair and easy manner "¢ Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video inspection skills, Condition vehicles and prepare reports for customers to settle total loss claims, Review and negotiate subrogation demands with Third Party Carriers "¢ Perform parts searches"¢ Review, reconcile, and negotiate (Phone/Virtually) with, repair facilities, customers and claimants" "¢ Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)" "¢ Flexibility to work independently as part of a virtual team. Required to travel to local office periodically"¢ The ability to work independently starting your day from home"¢ In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings. Job Qualifications Youre a great match for this role if you have: "¢ You are a High School Diploma/BE/BTech (Automobile/Mechanical) Courses"¢ You have 12 months or more of Auto Estimating / Body Shop / Insurance Experience "¢ You have prior experience using auto estimating programs such asCCC One, Audatex, or Mitchell" "¢ You enjoy the ability to work independently starting your day from home"¢ View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions "¢ Value providing an effortless customer service experience "¢ Are organized and able to multi-task in a fast-paced environment "¢ Are known for clear and professional communication "“ both written and verbal Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
2 - 4 years
2 - 6 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities "¢ Prepares, reviews, reconciles, and/or approves supplements "¢ Prepares damage estimates for moderately complex claims and locates parts "¢ Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss "¢ Documents a claim file with notes, evaluations, and decision-making process "¢ Summarizes documents and enters into claim system notes "¢ Negotiates and settles moderately complex claims in accordance with business unit best practices "¢ Initiates system generated checks and pays appropriate parties "¢ Evaluates diminished value in a moderately complex claim "¢ Determines valuation of salvage "¢ Conditions vehicles and prepares report for customers Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 0-2 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Job Responsibilities Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills Job Responsibilities "¢ Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment "¢ Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. "¢ Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities "¢ Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. "¢ Utilize established guidelines and resources to resolve customer issues promptly and effectively. "¢ Document customer interactions, details, and resolutions accurately in the designated system. "¢ Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: "¢ Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees "¢ Willingness to work in a dynamic 24/7 environment "¢ Ability to prioritize, multitask and work independently "¢ Problem solving skills and the desire to help customer "¢ Strong time management skills Primary Skills Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
2 - 4 years
2 - 6 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities "¢ Prepares, reviews, reconciles, and/or approves supplements "¢ Prepares damage estimates for moderately complex claims and locates parts "¢ Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss "¢ Documents a claim file with notes, evaluations, and decision-making process "¢ Summarizes documents and enters into claim system notes "¢ Negotiates and settles moderately complex claims in accordance with business unit best practices "¢ Initiates system generated checks and pays appropriate parties "¢ Evaluates diminished value in a moderately complex claim "¢ Determines valuation of salvage "¢ Conditions vehicles and prepares report for customers Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 0-2 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sidhant Kashyap skavz@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
1 - 3 years
3 - 7 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The Accounting Sr Consultant performs complex activities related to special accounting projects, preparation of financial reports/models and analysis of financial/accounting data. Key Responsibilities "¢ Uses advanced accounting principles and understands the concepts, rules and terminology to the science of accounting "¢ Breaks down complex information in a systematic and communicable manner "¢ Identifies, develops and applies ideas and approaches to complicated issues, solving problems and accomplishing goals "¢ Reviews and analyzes ambiguous problems and complicated Accounting/Financial/technical information issues "¢ Applies strong understanding of industry practices and integrates accounting knowledge with business goals and strategy "¢ Plans, implements and manages moderately-scaled projects Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 3 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Accounting, Corporate Accounting, Customer Centricity, Digital Literacy, Financial Accounting, Financial Analysis, Financial Statement Analysis, Inclusive Leadership, Learning Agility, Results-Oriented Shift Time Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together.® The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 2 months ago
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