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1 - 5 years
6 - 10 Lacs
Mumbai
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Daily cash flow management. Co-ordination with bank for funding of principal & interest, repayments of Term Loans, ICD & ECB, FD investment, E-Net banking, periodic updating of KYC / signatories etc. Documentation related to ICD, FD, other products as required etc. Ensure accurate and timely settlement of funding transactions on daily basis. Assisting for issuance of Letter of Credit (LC), TT remittances and Forex Hedging. Management of Bank Guarantee (Inward & Outward). Audit support related to treasury aspects. Management MIS reporting, RBI Compliance monitoring. You"™ll win us over by: MBA with 4 -6 years of experience with a track record in Treasury Mid office / back office. Should have strong understanding of banking & finance markets & regulatory frameworks. Expert in using MS office ( Excel, Power point, etc.). preferably working with Private banks, NBFCs where banking relationships is high. Positive thinker. Having good analytical and conceptualizing skills with ability to articulate in a crisp manner for meaningful conversation. Sound communication skills - verbal and written and presentations skills. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Mumbai. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing orders in the system based on the input from customers and salesmen. Creation of differnt types of sales order. ICC Billing & clarification of billing query. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Act as a stakeholder/Siemens representative when communicating with customer. Delivery of order handling services to 2 or more country/business lines (role 80% operational). Managing returns and escalations. Contacts with customers via email/phone. Taking ownership on team"™s results supporting others, identifying and escalating operational issues to achieve team"™s goals. Occasionally participating in small to mid-size operational projects at country or regional level. Efficient training of team members including new joiners. Supporting Logistics Specialists in exceptions handling process. GSEnd-to-end process from order till invoice/cash collection. You"™ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Responsible for Sales Support function for SI B Customer in USA for Field Quotation Center and Inside Part Sales activities. You"™ll win us over by: BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage). 1-3 years"™ work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about techno-commercial terms, various documentation, sales processes, and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. SAP / Excel / PPT) and reporting regularly to stakeholders. Good team player, quick learner, flexible to work for extended/deadline-based tasks. Flexible to work in US time Zones. 7. Basic knowledge on tools like SAP, SieSales (Salesforce), Microsoft Dynamics, Power BI would be added advantage. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
- 3 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Responsible for Sales Support activities for SI RAM Customer in USA. You"™ll win us over by: Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage) 1-3 years"™ work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about technocommercial terms, various documentation, sales processes, and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. Excel / PPT) and reporting regularly to stakeholders. Good team player, quick learner, flexible working for extended/deadline-based tasks. Flexible to work in US time Zones. 7. Basic knowledge on tools like SAP, SieSales (Salesforce), Microsoft Dynamics, Power BI would be added advantage. BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Key Responsibility Areas (KRA"™s) include threat assessment and monitoring of key project locations in India & other countries with special emphasis on high-risk regions, detailed threat assessment reports, creation of ad-hoc travel advisories and monitoring compliance of advisories. To be able to assist Project Management teams during bidding stage and execution phase of projects which includes suggesting right systems to be embedded in project cost calculations, detailed reporting, outlining security and geopolitical risk factors in multiple project areas. Assisting in Governance topics. Risk Intelligence with experience working on various avenues in corporate security, geopolitics, physical security concepts and close protection. Daily/Monthly reporting. You"™ll win us over by: Graduate/Post graduate degree preferably in a social science/international relations background but also open to other backgrounds with an interest/experience in corporate security, intelligence analysis and risk management. Good English communication skills - speaking & writing. Desk research skills in geopolitical & international relations. Excel/data visualization skills or an interest in the same are desirable. Good knowledge on MS Office tools, Outlook. Interest or knowledge of Power BI and other data visualization tools. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing orders in the system based on the input from customers and regional commercials. SO creation and Amendments. Creation of E-WAY bills. Customer code creation and ammendments in PEGA. Credit enhancements in Mendix. Creation of WBS and closure activities. Creation of Proforma Invoice. Creation of Billing & handling clarification of billing query. Exposure in organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Act as a stakeholder/Siemens representative when communicating with customer. Delivery of order handling services to 2 or more country/business lines (role 80% operational). Managing returns and escalations. Contacts with customers via email/phone. Efficient training of team members including new joiners. Supporting Logistics Specialists in exceptions handling process. GSEnd-to-end process from order till invoice/cash collection. You"™ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service. Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Language preferably Hindi and Marathi. Work from office Bangalore location. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: We are currently looking for Order Management/ Specialist to join our international order management / logistics Centre in one of our Divisions (B2B model) with Certified German language of B2.2. The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing orders in the system based on the input from customers and salesmen. Creation of WBS and closure activities. ICC Billing & clarification of billing query. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Close cooperation with various internal departments (around the world). GSAct as a stakeholder/Siemens representative when communicating with customer. GSEnd-to-end process from order till invoice/cash collection. You"™ll win us over by: A university degree. German language of B2.2. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing sales orders in the system based on the input from customers and documents. Reportings & Allocation task. Responding to clarification for the cases performed. Ensuring the delivery dates are aligned as per the process. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Actively proposing process optimizations. Act as a stakeholder/Siemens representative when communicating with customer. Contacts with customers via email/phone. Efficient training of team members including new joiners. Supporting Logistics Specialists in exceptions handling process. GSEnd-to-end process from order till invoice. You"™ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
3 - 8 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Manage Team, perform daily activities associated with the LRA Services - The responsibilities include requests gathering from C-Contact, Nexus, functional Mailboxes and process it in FiOna and WebLRA portals. Providing resolutions to the support mails in Functional mailboxes, PKI card requests tracking providing access to locations manage access issues and SiPass application. Monitor Team and process ID Card request gathering from C-Ontact, Nexus, Functional Mailbox- Work and clearing FiOna requests and process in WebLRA and closing tasks on agreed SLA's. Cooperates with responsible Swagat HR team, Logistics for new hires and process PKI requests order. Partnering with HQ LRA (as applicable), identify and implement process improvements and best practice initiatives. actively to clarify questions. Trouble shoot PKI issues and certificates. Provide Soft PKI and Multipurpose business partner certificates for applicable teams. Provide functional account certificates for functional accounts when required. Reporting and data maintaining in SiPass and customer relations. You"™ll win us over by: Computer Knowledge. Proficiency in MS Office packages like Word, Excel, PowerPoint, Access. Excellent Verbal and written Communication skills. Proficiency in Encryption and trouble shooting. 3+ years of corporate experience, IT support experience necessary. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
2 - 7 years
6 - 10 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: To provide support for AIS Platform components deployed in production environment and non-production environments. L1 support is responsible for incident management, and first point of contact for customers who report issues. They receive customer queries via MyIT ticket and acknowledge the incident. L1, L2 support will cover Incidents and Standard Service Requests, follow standard documented processes to resolve incidents such as password reset, firewall requests etc. Logging, triaging, prioritizing, tracking, and routing incidents reported by users, customers. General alert monitoring, reporting, and escalations to L3 team. All Production incidents need to be escalated to L3 team. Responsible for customer interactions and responding as per SLAs. Resolution of requests and problems submitted by Citizens and Platform issues. Standard Service Requests categories are Citizen components not working or deleted in non-Production environments. Create new citizen, Delete existing Citizen, existing citizen access change. Create SFTP users. Whitelisting of Citizen IP addresses, Application/ System connectivity issues. The priority order of support would be Incidents, Service Requests. Need to provide AMS support (24*7). Provide Level 1, 2 support to clients using Azure Integration services. Monitor and respond to alerts generated by Azure Integration services. Troubleshoot and resolve issues related to Azure Integration services. Escalate issues to Level 3 support as required. Document all support activities in the ticketing system. Participate in on-call rotation as required. You"™ll win us over by: 2+ years of experience in a technical support role. Experience with Azure Integration services. Basic product knowledge of Cloud Computing and Azure services like Virtual Networks, Integration service environment, Logic Apps, Function Apps, Application Insights, Log Analytics Workspaces, Virtual machines, Key Vaults, Azure DevOps and Pipelines. Good understanding of Linux and Windows Operating Systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
- 3 years
3 - 7 Lacs
Bengaluru
Work from Office
Hello go-getter We know that a business only thrives if our people are thriving. That"™s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You"™ll make an impact by: Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions on a daily basis. Flexible to work in shifts and during month ends. You"™ll win us over by: Good communication (oral and email) & interpersonal skills to support customers. Graduation is must. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.
Posted 2 months ago
5 - 10 years
20 - 25 Lacs
Bengaluru
Work from Office
We are seeking a skilled Senior Digital Product Owner (Power Platform Developer) to join GFSO Reporting Tower -Global Finance Services Division. The Senior Reporting Analyst (Data Visualization - Power BI) will have the opportunity to develop and support the Power BI system solution functionality of one or more applications or business to support our Accountable Reporting transition to an Operations Center of Excellence. This role will partner with Strategy Execution Business Manager and Senior Staff Accountant to design and develop key data visualizations for Global Business Services (GBS). In addition to ensuring a successful reporting standardization and transition, the role offers opportunity to identify and lead onboarding future processes. This position will work closely with business units across the enterprise, our GBS organization and the Global Finance Strategy team to ensure alignment of processes for Caterpillar. What you will do Standardized Reporting Design Development in Power BI Provide team leadership and oversight to digital operations team Validate business requirements for an application or process Validate solution design, including prototyping and configuration for an application or process Validate process documentation for the application or process Participate in test script creation for new content releases or deployments for an application or process Review and approve test plans as required by new content releases or deployments for an application or process Review and approve end user training materials for an application or process Establish business rules for the use of an application or process Establish security data classifications for the application or process Business escalation point for any conflicts or concerns with the application or process Represent the application or process with other areas of the business who use or integrate with this part of the business Seek input from relevant areas of the business that should have inputs to this application or proce Understanding, evaluating and reacting to routine problems or situations with external contacts is also part of this assignment Interaction within the framework of existing business policies and practices and/or established business relationships Problems and issues usually involve careful interpretation, analysis or diagnosis Identify the nature of a complex or undefined problem and then develop the best solution or application from numerous alternatives Develop we'll-prepared action plans for the current year and has a clear sense of what needs to be achieved in the year to come. Ad hoc support as needed What you will have Strong communication and presentation skills among various organizations Ability to work with multiple teams and stakeholder groups (process, technology, HR/organization, etc) to drive outcomes Experience in working in a matrix organization structure with global stakeholders from different time zones. This position requires a high level of strategic analysis, problem solving, finance and accounting business acumen and governance background Prior FPA or reporting experience supporting cross-functional stakeholders, managing multiple and complex data sources with great attention to detail The incumbent must have experience working in a global environment and have a global mentality Expert in Power Bi (Visualisations Modelling), SQL, Power Query and knowledge of Excel, and PowerPoint Working under uncertain circumstances and global/diverse environment Top Candidate Will Also Have: bachelors degree in computer science, Information Systems, Data Management, or a related field. 5-10 years of relevant experience in the Microsoft Power Platform (Power BI, PowerApps and Power Automate) Additional Details: 5-10% travel is expected Timing: EUR timing with need to provide US coverage as per business close requirements Work model: 5 days work from office Skills desired: Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Level Working Knowledge: Analyzes the value of a business and its functions through the value estimation of assets. Applies the prerequisites to a project before starting the business analysis process. Collaborates with stakeholders, development teams, testing teams, etc, to deliver business solutions. Documents the business case to justify the requirements of time and resources of a project. Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates we'll downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff. Level Extensive Experience: Describes methods for estimating costs for request fulfillment. Defines responses for non-standard or unsupported change requests. Contributes to the design and development of request process flow and templates. Clarifies description, components affected, need, cost estimate, risk, resources, status. Manages all aspects of the change request process. Researches new tools and techniques for monitoring product efficacy. Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products. Level Working Knowledge: Identifies considerations for product integration with multiple platforms and systems. Works with development or delivery of a software package or component. Describes phases, activities, deliverables and processes for a specific methodology. Works with structured documents for developing features, functions, plans and schedules. Describes software design practices, technologies, and considerations. Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products. Level Working Knowledge: Documents resolution progress and provides feedback to customers. Describes issues and consideration for resolving problems involving other products or vendors. Works with tracking and resolving common types of problems for a product or product group. Describes actions, tools, and procedures for problem reporting, solving, and resolution. Cites examples of unusual problems; follows proper notifications and escalation procedures. Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. Level Extensive Experience: Participates in enhancing the sales process and expanding sales opportunities. Collects, documents, and maintains product functional requirements; makes recommendations. Supports and participates in major installations and customizations. Maintains and disseminates information on customer use and experiences. Has knowledge of all advanced business features and functions of the product. Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges. User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users. Level Extensive Experience: Compares and contrasts features and benefits of major acceptance testing frameworks. Critiques user acceptance plans for appropriateness and completeness. Develops approaches for acceptance testing following legal or contractual agreements. Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases. Applies user acceptance testing in typical software development scenarios. Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and we'llness Medical coverage -Medical, life and personal accident coverage Employee mental we'llness assistance program Financial we'llness Employee investment plan Pay for performance -Annual incentive Bonus plan.
Posted 2 months ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
* 5+ year experience as Data Architect The selected candidate will: Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Deliver compelling solution demonstrations across the ServiceNow platform. Assist development teams in resolving complex technical issues through all stages of the project lifecycle. Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources. Ability to establish deep and lasting relationships with stakeholders and team members Your key responsibilities Provide technical leadership and offshore development teams. Provide architectural oversight of the design and delivery of technical integrations between ServiceNow, EY IT and business services. Build constructive, working relationships with EYs global network of ServiceNow resources Contribute to the development of ServiceNow based product roadmap. Ensure the project delivery team complies with EY solution architecture standards and frameworks Skills and attributes for success Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc Experience with delivering solutions in complex client environments Understanding of common business analysis techniques and approaches Experience of agile and traditional software and project methodologies Ability to author clear and comprehensive documentation Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations. Strong drive and resilience to overcome challenges or setbacks to achieve your team/project goals Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities To qualify for the role, you must have Extensive experience in consulting / professional services and technical delivery A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Certified ServiceNow System Administrator Certified Implementation Specialist in at least 3 product suites Certified in ITIL Foundation (v3 or v4) Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Bachelors degree in business, Engineering, IT, Science, other Technical qualification or related field preferred More than 10 years in a corporate IT environment Good experience in client-facing roles Experience of working with multi-location teams Mandatory skills* Azure Data Factory , Azure Databricks, Azure Synapse, Azure SQL, Azure DevOps, PLSQL, MSSQL, Pyspark, Spark, Python Domain* Services
Posted 2 months ago
3 - 6 years
5 - 8 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reports, Automation, & Dashboard Sr Consultant I will be responsible for the accurate, consistent, and timely data engineering of visual Claims reporting and results. The analyst will ensure data integrity by implementing systematic improvements that automate, streamline, and modernize the reporting, data visualization, and business intelligence processes to facilitate the communication of one version of the truth across the enterprise Key Responsibilities Lead the development of data and information delivery solutions in response to business reporting requests and issues. Extract, Transform and Load data pulling from a variety of data tables/sources including but not limited to MSSQL, SQL Server Integration Services (SSIS), stored procedures, Oracle, Dremio, Python and C# Independently design SSIS (SQL Server Integration Services) package to build medium to high complexity Claims reports Partner with team members, and business partners, to ensure complete post-implementation validation and user acceptance testing Lead and/or collaborate with cross-functional teams to set up recurring reports and dashboards, and support end-users throughout the reporting product lifecycle Inspire trust and confidence throughout the organization by leveraging strategic and diplomatic relationship building skills Maintain adherence to Information Security Standards for . One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Ahmedabad
Work from Office
Rentokil Initial: Find out more on careers.rentokil-initial.com Our family of businesses: GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Manage service documentation and ensure all customer/technician s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiat
Posted 2 months ago
2 - 4 years
2 - 5 Lacs
Gurugram
Work from Office
To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Any Degree or Diploma in Electronics/Computers or science required CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry 2 year of relevant technical experience Global Delivery & Operations
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Primary Roles & Responsibilities: Understand Blackbox Internal Business services and review proposed customer contracts for compliance, risks privacy, security and regulatory issues Coordinate external & Internal audits of the Blackbox IT environment and collate evidence submitted by technical team God understanding of security concepts, drivers of risk and mitigation control, BCP, DR, Risk Management 3 rd party vendor Audits and Management, policies and procedure writing and evaluations, IT - general and application controls Develop and maintain both continuous and spot check, autonomous and manual audit processes Educate users on IT controls processes and play an advisory role internally. Perform end - to end contracts evaluation for risk, compliance, and security evaluations and expectations. Report on compliance results & metrics to executive teams Provide continual improvement objectives to better align to external requests Build a strong knowledge and understanding of systems and processes Assist in development of data governance processes and RACI Review and update internal corporate Policies based on Industry best practices and Regulatory requirements Understand and document Data workflows and lifecycles Establish Processes to improve the life cycle Management of Contracts Possess experience or good knowledge on IT controls mapping as per global standards. Knowledge, Skills, Abilities: Strong familiarity with risk, compliance, and audit frameworks and the various ways they are applied in IT environments Understanding of Global data privacy and security regulations - like GDPR, CCPA etc. both at global and US state levels for data privacy laws and requirements. Ability to scope, assess, and revise contracts and suggest edits based on business drivers and compliance needs. Ability to find root causes of control failures and mitigate risks accordingly Ability to create and maintain policies, procedures and guidelines for the Company and maintain its lifecycle in SharePoint Ability to educate the company employees and respond to policy related queries. Ability to implement controls in a diverse technical and geographically distributed environment to mitigate risk Ability to convince a highly varied audience to follow prescribed controls Comfort with presenting progress reports and results to senior leadership Understanding of process design and compliance terminology Ability to write and speak clearly, consistently, and concisely Ability to Multitask responses to multiple Contracts and meet given deadlines Ability to be self-driven, Motivated with end-to-end ownership on contracts management Excellent Audit Life Cycle Management skills, Expert use of Excel sheet, Word document management, PPT, ability to track documents versions, evidence etc. Excellent written and verbal communication skills and English language command. Education/Experience Requirements: BA business or information technology or equivalent experience. Minimum 5 years or more of prior experience in IT-GRC domain like IT risk, auditing, Contracts evaluation, Data privacy, compliance evaluation etc. strongly preferred. Knowledge of working with US & Global regulations and compliance requirements like HIPAA, PCIDSS, GDPR and US state level laws like CCPA etc. Frameworks / Industry Standard & Regulations Data Privacy Laws like GDPR, CCPA, PCIDSS, SOC2, HIPAA Security and Assurance standards like NIST 800-53 controls, NIST CSF, CIS controls, ISO 27001 standards Certifications Desired / Preferred CISA and/or CRISC and/or CGEIT ISO 27001 L.A or CISM or CISSP - Desirable.
Posted 2 months ago
- 3 years
2 - 5 Lacs
Mumbai
Work from Office
Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondel z International Digital Services, working to support impeccable service operations. How you will contribute You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondel z International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific process area Working in a shared service organization Being a good team player and influencing others Process design and mapping, and business requirement gathering experience Communicating effectively, applying interpersonal skills and taking initiative More about this role Work schedule: US Shift timings - 7pm or 8pm IST onwards Working days - Monday to Friday Fixed days for WFH - 2 days a week Fixed days work from office - 3 days a week Relocation Support Available? No Relocation support available Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Regular Service Operations (Delivery) Global Business Services
Posted 2 months ago
- 2 years
0 Lacs
Mumbai
Work from Office
Trainee - Project Management - 29182 - TMF Trainee - Project Management TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. TMF India is a Great Place to Work, ISO & ISAE certified organization. Discover the Role Work collaboratively with senior(s) in the preparation of payroll information data Key Responsibilities A) Database Management: Assist in maintaining and updating existing databases with accuracy and efficiency. Perform data entry, cleaning, and validation tasks to ensure data integrity. Generate reports and summaries from the database and governance tracker as required. Contribute to the development and implementation of database improvements and optimizations. Troubleshoot basic database issues and escalate complex problems as needed. Ensure data security and confidentiality protocols are followed. B) Coordination and Communication: Facilitate communication and information flow between different teams and departments. Schedule and coordinate meetings, and project timelines. Assist in the preparation of meeting agendas, minutes, and follow-up actions. Support in tracking project progress and deadlines, providing regular updates to relevant stakeholders. Support the organization and distribution of project-related documents and materials. Assist with administrative tasks related to projects and team activities. Support the onboarding and coordination of new team members C) Overall Responsibilities: Undertake ad-hoc projects and tasks as assigned. Identify areas for process improvement and propose solutions. Maintain organized records and documentation. Key Requirements Currently enrolled in or has completed a bachelor s or master s degree program in [Relevant Field - e.g., Computer Science, Information Technology, Business Administration, Project Management, Economics] or a related discipline. Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines. Excellent attention to detail and a high degree of accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong Excel skills (e.g., data manipulation, formulas) are highly desirable. Basic understanding of database concepts and principles is a plus. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Proactive attitude and a willingness to learn. Familiarity with project management tools or software is an advantage. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are looking for a highly skilled Integration Developer & CC&B Techno-Functional Consultant with 4 to 10 years of experience in Oracle Customer Care & Billing (CC&B) systems. The ideal candidate will combine technical expertise with functional knowledge of CC&B to deliver robust solutions, leveraging hands-on experience with Java, Oracle frameworks, and related tools. Roles & Responsibilities:-Develop and manage integration solutions within the CC&B platform, including Java development, UI --Maps, BPA scripts, plug-ins, service scripts, Business Objects (BOs), and service tasks.-Perform PL/SQL development to implement system enhancements and modifications while ensuring system stability and performance.-Work closely with cross-functional teams to ensure seamless implementation and support for CC&B modules, leveraging strong techno-functional knowledge to meet project objectives.-Utilize Oracle Utilities Application Framework (OUAF) expertise to enhance customer care and billing processes and deliver high-quality outcomes.-Collaborate with project teams to identify and implement solutions that optimize billing and customer care operations.-Demonstrate excellent problem-solving skills, working independently and effectively communicating technical solutions to both technical and non-technical stakeholders. Professional & Technical Skills:-Proficiency in Java development within the Oracle CC&B platform.-Strong experience with UI Maps, BPA scripts, plug-ins, service scripts, and other technical components within the CC&B ecosystem.-Solid understanding of XAI, XSLT, and XPath for integration and automation of XML data within the CC&B system.-Deep knowledge of the Oracle Utilities Application Framework (OUAF) and its application in CC&B implementations Additional Information:-4 to 10 years of relevant experience in Oracle CC&B, including hands-on development and configuration expertise.-Minimum 15 years of full-time education Degree in Engineering will be a plus-This position is based at our Bangalore office. Qualifications 15 years full time education
Posted 2 months ago
8 - 13 years
32 - 35 Lacs
Gurugram
Work from Office
Job Title – Finance Operations – Consultant - S&C GN-CFO&EV Management Level:09–Consultant Location:Gurgaon, Mumbai, Bangalore, Hyderabad Must have skills:Finance Operations Transformation, GBS Good to have skills:GCC, SSC, GBS set up and Transformation Experience:4-8 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Drive sales pipeline and independently own proposals related to Finance / Multi-function Global Business Services (GBS) and Operating Model design to implementation Lead intelligent client conversations to drive Operating Model, GBS, Shared Services engagements across clients Work with leading global clients to deliver projects related to end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Experience in process maturity assessment and transformation across finance processes like OTC, AP and RTR Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality, adhering to the timelines and defined budget. Define cost transformation / savings initiatives, create value cases, setup mechanism to control and monitor savings and create implementation plans. Ability to drive large scale Project Management and Change management initiatives during the life cycle of the project Ability to shape point-of-view and differentiated assets to augment business scenario and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Supervision of Accenture Senior and Junior analysts and consultants and client personnel to drive delivery outcomes Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance Operating Model structure and design, GBS and SSC point of views, approach and design principles, roadmap and business case definition, service framework, governance model, interaction model, performance measurement, implementation, best-fit SSC locations strategy, business process improvements, change impact assessment and target design of SSC and Retained organization roles, transition strategy. 4 + years’ experience in Operating Model and GBS design to implementation projects Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders’ groups Active role in the identification of opportunities by farming existing relationships and growing new networks Ability to work independently with minimal supervision and lead global distributed teams Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 2 months ago
8 - 13 years
32 - 35 Lacs
Bengaluru
Work from Office
Job Title – Finance Operations – Consultant - S&C GN-CFO&EV Management Level:09–Consultant Location:Gurgaon, Mumbai, Bangalore, Hyderabad Must have skills:Finance Operations Transformation, GBS Good to have skills:GCC, SSC, GBS set up and Transformation Experience:4-8 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Drive sales pipeline and independently own proposals related to Finance / Multi-function Global Business Services (GBS) and Operating Model design to implementation Lead intelligent client conversations to drive Operating Model, GBS, Shared Services engagements across clients Work with leading global clients to deliver projects related to end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Experience in process maturity assessment and transformation across finance processes like OTC, AP and RTR Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality, adhering to the timelines and defined budget. Define cost transformation / savings initiatives, create value cases, setup mechanism to control and monitor savings and create implementation plans. Ability to drive large scale Project Management and Change management initiatives during the life cycle of the project Ability to shape point-of-view and differentiated assets to augment business scenario and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Supervision of Accenture Senior and Junior analysts and consultants and client personnel to drive delivery outcomes Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance Operating Model structure and design, GBS and SSC point of views, approach and design principles, roadmap and business case definition, service framework, governance model, interaction model, performance measurement, implementation, best-fit SSC locations strategy, business process improvements, change impact assessment and target design of SSC and Retained organization roles, transition strategy. 4 + years’ experience in Operating Model and GBS design to implementation projects Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders’ groups Active role in the identification of opportunities by farming existing relationships and growing new networks Ability to work independently with minimal supervision and lead global distributed teams Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 2 months ago
6 - 16 years
30 - 35 Lacs
Mumbai
Work from Office
Unilever is currently hiring for Procurement Manager - Lighthouse Transformation Location: T rkiye / India Terms & Conditions: Full Time CATEGORY/FUNCTION INTRODUCTION Our 1, 300+ employees operate at the forefront of competitive buying, sustainable sourcing and purpose-led partnerships. We seek to combine our own technology expertise and insights with our partners, to support the creation of disruptive sourcing strategies and supplier-led innovation that respond to ever-changing consumer needs quickly, flexibly and effectively. We are looking for Procurement Professionals who are Outstanding in idea generation, ideas that are forward thinking and that contribute to creating sustained competitive advantage. Strong at selling ideas to his/her business partners, internally and externally, translating these into effective proposals conveying value and communicating it accordingly. Appreciative of the value and impact of outstanding execution - an eagle eye for detail. Act as an entrepreneur, treats business as his/her own, sets trends and is willing to lead, follow or get out of the way. Behave as a Partner to Win ambassador and demonstrate the value Procurement adds to the business. Genuinely committed to Unilever s sustainably led business model, connected with Unilever and the business agenda. Team players who lead the creation of an inclusive team environment Spotting, developing and retaining talent and creating an inclusive team environment JOB PURPOSE With a 33 billion spend across a diverse portfolio including food and ingredients, packaging, commodities and marketing and business services, our work touches every part of the business, putting us in a unique position to make a positive impact on people and planet. We are rethinking the way in which we can transform procurement from a cost centre to a profit center with out of box ideas and execution. The role will be part of the squad team supported by Unilever Procurement Leaders who will be focused on the strategy creation and execution of this transformation across the Unilever portfolio. WHAT WILL YOUR MAIN RESPONSIBILITIES BE Leadership: Lead the Procurement Light House Strategy 2030 Squad: Procurement as a Profit Center 3 large pillars to develop: Explore, drive, execute various opportunities to unlock additional value: Pillar 1: Aggregate : Joint Buying capabilities with various partners to aggregate the spend pools for higher impact with suppliers Pillar 2: Trade : Building on our current contracts and supplier network to profit from external trades Pillar 3: Make : Using our own assets such as UOI to cater to external markets Leverage Expertise Network: Own the program and the initiatives under this. Work closely with external partners and consultants to design the working principles for this lighthouse pillar. New Design: Create a trading house for Unilever Procurement to enable external sales of key materials where this is an advantage to do so. Determine the key criteria and products where this can be extended. Program management: create implementation plans, track project progress, unlock bottlenecks, report benefits Communication: Communication with internal and external stakeholders Capability building: Creating Training Plans and Modules to expand the capability across Unilever. WHAT YOU WILL NEED TO SUCCEED Experiences & Qualifications Either a bachelor s degree with at least 6 years experience in Procurement / Supply Chain Management / consultancy Or a master s degree with specialization in Economics / Procurement / Supply Chain with at least 4 years experience in Procurement / Supply Chain Management / consultancy Relevant Experience in in shaping and leading transformational business process reengineering and driving Change Management initiatives will be added advantage Skills Strategic thinking and Analytical skills Financial analysis and reporting Business partnering and Stakeholder management (Transformation) Project Management Proficiency in MS Excel, Word and Power Point Strong interpersonal and communication skills Fluency in spoken and written English The below Procurement skills will be an added advantage. Sourcing, Category management Negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Experience in shaping and leading transformational business process reengineering with experience driving Change Management initiatives. Leadership You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins. You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed. Critical SOL (Standards of Leadership) Behaviors PERSONAL MASTERY : Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. PASSION FOR HIGH PERFORMANCE : Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. TALENT CATALYST: Invests in people - coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change. Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Posted 2 months ago
15 - 20 years
18 - 20 Lacs
Bengaluru
Work from Office
Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead The incumbent is accountable for following process standard operating procedures Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvemen Competencies: Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Working knowledge in all the Business Applications related to Processes. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to identify ad notify team members and leads in case of rule break in the tool. Ability to Process Simple, Medium and High complexity tasks Ability to Create process related reports within the desired timeframe that is expected Follow the set guidelines/framework while structuring all work products Ability to provide implementable recommendations basis the gaps and problems identified Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) Maintain compliance to the Quality metrics Ability to display the culture of FTR (First Time Right) While processing orders Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Technical Skills: Should have basic knowledge of MS office (Word, Excel & Power-point) Should have basic knowledge of Mortgage and Accounting principles Educational Qualification and Experience: Minimum of 15 years of formal education - Diploma/Graduate (Commerce/Art/Business Administration) Professional work experience of 1 year.
Posted 2 months ago
4 - 6 years
7 - 9 Lacs
Bengaluru
Work from Office
About Us At ANZ, were applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Systems Analyst in Change Management, you will play a crucial role in ensuring the compliance and governance of change orders. You will interact with and support change owners, service managers, and other stakeholders to ensure changes are implemented with standard lead times and minimal impact on the business. Banking is evolving, and so are we. This role offers you the opportunity to try new things, learn, and grow. At ANZ, you will be building your future while helping to build ours. Role Type: Permanent Role Location: Acacia Office Work Hours: 24/7 (9 hours a day) What will your day look like The Technology Change Management team aims to maximize value for our customers by identifying and mitigating impacts and risks to business services due to technical changes. The team is responsible for controlling the identification, approval, and implementation of technical changes to the production system that could impact ANZ services. Daily interaction with stakeholders. Handling stakeholder queries and resolving issues. Understanding the change process. Managing end-to-end change requests efficiently. Ensuring all required approvals are in place before submitting changes. Partnering with Change Coordinators to review changes and ensure risk and impact assessments are conducted according to defined procedures. Making decisions regarding risks and changes that could impact the business. Managing a high volume of changes daily. Providing operational support to ensure KPIs and SLAs are achieved. Identifying opportunities for continuous improvement. What will you bring To be successful in this role, you should ideally have: Good knowledge of ITIL, Change Management, and Service Management processes. Strong presentation skills. Ability to work under pressure. Excellent communication skills and the ability to engage with others at all levels. Experience with ServiceNow. Desired Skills 5 to 6 years of experience in managing ITIL processes, with at least 4 years in change management. ITIL v3 or ITIL v4 certification. Strong communication and leadership skills. A graduate degree (preferably in Information Technology, but not mandatory). So why join us ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the banks largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the banks strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. Were proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number [[95237]]. Job Posting End Date 14/05/2025 , 11.59pm, (Melbourne Australia)
Posted 2 months ago
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