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5.0 - 7.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Responsibilities Financial Performance and Sales Responsibilities Achievement of daily sales targets, with shift-wise allocation Achievement of daily private label and Big Basket targets Achievement of daily generics and high-margin category targets Achievement of daily diagnostic targets Develop business relations with nearby doctors, gyms, salons, grocery chains, and other potential partners Ensure and validate customer calls are made by staff as required Ensure and validate 100% prescription reminder calls, dormant/lapsed users, and high-value users as per the list received Ensure the commitment register is properly maintained and orders are closed on time Omnichannel Business Achieve pushback on all omnichannel orders for the store Achieve processing TAT breach for the store Conduct root cause analysis of pushback and breach cases, and implement corrective actions Provide guidance to the team on RCAs and improve future response Team Management, Business Review, and Training Motivate the team for peak performance Ensure proper roster management, leave tracking, and attendance Identify and resolve team challenges effectively Provide clarity on targets, achievements, and incentives from the start of the month Conduct daily review of previous day performance and plan for current day targets Conduct periodic knowledge checks and training on medicines, private labels, and generics Guide the team in handling telephone calls professionally Monitor and guide proper WhatsApp communication with customers Nominate staff for central training programs Customer Service and Experience Ensure team grooming and etiquette while dealing with customers Ensure in-store customers are properly attended and serviced Ensure all customer calls and WhatsApp messages are responded to within 1520 minutes Build long-term customer relationships through excellent service Inventory Health Validate 100% accuracy in daily inventory inwarding Ensure proper putaway of SKUs as per location mapping Ensure daily removal of expired, near-expiry, and non-moving items Ensure all bounced items are entered into the system by staff Assign and validate daily SKU physical audits Ensure 100% accuracy in dispensing quantity and batch Train the team on inventory accuracy and health Resolve or escalate inventory-related issues as needed Understand local demand/competition and request relevant inventory Remain vigilant about theft and pilferage Compliance and Banking Compliance Management and Checks Display all applicable licenses Ensure the presence of an endorsed pharmacist and valid license Maintain accurate H1 and Anti-TB registers Ensure adherence to duplicate invoice rules Validate cold chain temperature logs hourly Ensure daily regularization of manual bills Validate proper handling and approvals for sales returns Monitor proper DSR and cash ledger handover and record-keeping Validate 100% accuracy in banking reconciliation Track and alert central teams on license expiration Ensure all emails on the pharmacy ID are responded to by the end of the business day Store Hygiene and Visual Merchandising Ensure overall store cleanliness through housekeeping staff Assign and monitor rack-level cleanliness among staff Ensure correct placement of items as per VM guidelines and SOPs Validate the presence of correct discount tags on shelves Communicate monetized brand placements and ensure adherence Marketing Activities Plan and schedule outdoor marketing via team rosters and ensure collateral availability Participate in and monitor staff performance during campaigns Ensure staff are aware of current offers and promote them to customers Lead by example in executing marketing initiatives and driving growth What We Are Looking For Bachelor's degree in Pharmacy or a related field 57 years of experience in a retail pharmacy environment Strong leadership and team management skills Excellent customer service and interpersonal communication Knowledge of pharmacy regulations and compliance Strong organizational and time-management abilities Proficient written and verbal communication skills Self-driven and collaborative team player Willingness to work evenings, weekends, and holidays as needed
Posted 5 days ago
5.0 - 7.0 years
3 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Responsibilities Financial Performance and Sales Responsibilities Achievement of daily sales targets, with shift-wise allocation Achievement of daily private label and Big Basket targets Achievement of daily generics and high-margin category targets Achievement of daily diagnostic targets Develop business relations with nearby doctors, gyms, salons, grocery chains, and other potential partners Ensure and validate customer calls are made by staff as required Ensure and validate 100% prescription reminder calls, dormant/lapsed users, and high-value users as per the list received Ensure the commitment register is properly maintained and orders are closed on time Omnichannel Business Achieve pushback on all omnichannel orders for the store Achieve processing TAT breach for the store Conduct root cause analysis of pushback and breach cases, and implement corrective actions Provide guidance to the team on RCAs and improve future response Team Management, Business Review, and Training Motivate the team for peak performance Ensure proper roster management, leave tracking, and attendance Identify and resolve team challenges effectively Provide clarity on targets, achievements, and incentives from the start of the month Conduct daily review of previous day performance and plan for current day targets Conduct periodic knowledge checks and training on medicines, private labels, and generics Guide the team in handling telephone calls professionally Monitor and guide proper WhatsApp communication with customers Nominate staff for central training programs Customer Service and Experience Ensure team grooming and etiquette while dealing with customers Ensure in-store customers are properly attended and serviced Ensure all customer calls and WhatsApp messages are responded to within 1520 minutes Build long-term customer relationships through excellent service Inventory Health Validate 100% accuracy in daily inventory inwarding Ensure proper putaway of SKUs as per location mapping Ensure daily removal of expired, near-expiry, and non-moving items Ensure all bounced items are entered into the system by staff Assign and validate daily SKU physical audits Ensure 100% accuracy in dispensing quantity and batch Train the team on inventory accuracy and health Resolve or escalate inventory-related issues as needed Understand local demand/competition and request relevant inventory Remain vigilant about theft and pilferage Compliance and Banking Compliance Management and Checks Display all applicable licenses Ensure the presence of an endorsed pharmacist and valid license Maintain accurate H1 and Anti-TB registers Ensure adherence to duplicate invoice rules Validate cold chain temperature logs hourly Ensure daily regularization of manual bills Validate proper handling and approvals for sales returns Monitor proper DSR and cash ledger handover and record-keeping Validate 100% accuracy in banking reconciliation Track and alert central teams on license expiration Ensure all emails on the pharmacy ID are responded to by the end of the business day Store Hygiene and Visual Merchandising Ensure overall store cleanliness through housekeeping staff Assign and monitor rack-level cleanliness among staff Ensure correct placement of items as per VM guidelines and SOPs Validate the presence of correct discount tags on shelves Communicate monetized brand placements and ensure adherence Marketing Activities Plan and schedule outdoor marketing via team rosters and ensure collateral availability Participate in and monitor staff performance during campaigns Ensure staff are aware of current offers and promote them to customers Lead by example in executing marketing initiatives and driving growth What We Are Looking For Bachelor's degree in Pharmacy or a related field 57 years of experience in a retail pharmacy environment Strong leadership and team management skills Excellent customer service and interpersonal communication Knowledge of pharmacy regulations and compliance Strong organizational and time-management abilities Proficient written and verbal communication skills Self-driven and collaborative team player Willingness to work evenings, weekends, and holidays as needed
Posted 5 days ago
6.0 - 8.0 years
14 - 16 Lacs
Gurugram
Hybrid
Job Title :Executive Assistant - Chief of staff to Managing Director Location: Cybercity, Gurgaon Experience: 6 to 8 years Salary Range: 14 16 LPA Joining: Immediate / Early Joiner Preferred About the Role: We are seeking a highly professional and dynamic Executive Assistant to support the Managing Director of a Global Capability Center (GCC). The ideal candidate will be a proactive problem-solver with exceptional communication and presentation skills, capable of working in a fast-paced, high-performance environment. Key Responsibilities: Provide comprehensive administrative and strategic support to the MD. Manage calendars, schedule meetings, coordinate travel, and ensure timely follow-ups. Prepare high-quality presentations, reports, and documents using PowerPoint and Excel. Draft internal and external communication on behalf of the MD. Coordinate cross-functional meetings and follow up on action items. Serve as a liaison between the MD and internal/external stakeholders. Maintain confidentiality and discretion at all times. Anticipate needs and provide solutions before being asked. Desired Skills & Competencies: Excellent Communication: Fluent in English with strong verbal and written skills. Presentation Mastery: Ability to create professional, impactful PowerPoint presentations. Analytical Proficiency: Advanced knowledge of Microsoft Excel, including charts, data analysis, and dashboards. Professionalism: Highly organized, detail-oriented, and able to multitask effectively. People Skills: Strong interpersonal skills with the ability to work with senior stakeholders. Initiative: Self-starter with a high sense of responsibility and urgency. Eligibility Criteria: Graduate/Postgraduate with 68 years of relevant experience as an EA to CXO-level executives. Prior experience in a multinational or GCC setup is preferred. Must be based in Gurgaon or open to relocating to Cybercity, Gurgaon. Available to join at short notice.
Posted 1 week ago
10.0 - 18.0 years
30 - 40 Lacs
Pune
Hybrid
Role purpose : The Senior Central Controller plays a key role in maintaining financial control by ensuring the integrity of financial reporting and compliance with accounting standards. This involves overseeing balance sheet controls, managing reconciliations process and ensuring accurate and timely financial reporting through Month end close. The role also focuses on driving process improvements by identifying opportunities for efficiency and effectiveness, implementing best practices, and leveraging key systems to enhance financial operations. Additionally, the Senior Central Controller leverages automation and digitization to streamline financial processes, reduce manual efforts, and improve data accuracy. This includes implementing and managing automation tools, utilizing digital technologies, and staying updated with industry trends to continuously enhance the efficiency and effectiveness of financial operations. Essential: Technical Accounting Knowledge : Strong technical accounting background including thorough knowledge of International Financial Reporting Standards (IFRS). Communication Skills : Excellent oral and written communication skills including presentation skills, within multiple levels of organization. Analytical Skills : Applied thinker using initiative to overcome challenges. Time Management : Ability to prioritise and manage time efficiently. Stakeholder Management : Strong communicator with the ability to manage stakeholders/non-direct reports effectively to implement changes. Digital Proficiency : Proficient in the use of automation tools, digital technologies, and data analytics software. Experience & Qualification: Professional Qualification : ACCA/ACA qualified (15+ years) or any other appropriate professional qualification in financial accounting and reporting of a global organization is preferred. Experience : Breadth of progressive experience, including audit training in professional firm and post qualification experience in Industry. Technical Proficiency : Proficient in use of SAP (or similar) and MS Office, associated software and new age tools. Experience in a role with strong impact without authority’ (e.g., project management, functional/dotted line/matrix/cross locational team management) is desirable Key attributes are the ability to conceptualize, visualize, ideate and “think out of the box” Resilient self-confidence and self-assurance. Experience in dealing with persons of other nationalities is as added advantage Attention to detail and sound understanding of the absolute necessity of compliance with policies, standards and the criticality of an effective controls framework Experience in the Telecom industry is as added advantage
Posted 1 week ago
10 - 18 years
30 - 40 Lacs
Pune
Hybrid
Role purpose : The Senior Central Controller plays a key role in maintaining financial control by ensuring the integrity of financial reporting and compliance with accounting standards. This involves overseeing balance sheet controls, managing reconciliations process and ensuring accurate and timely financial reporting through Month end close. The role also focuses on driving process improvements by identifying opportunities for efficiency and effectiveness, implementing best practices, and leveraging key systems to enhance financial operations. Additionally, the Senior Central Controller leverages automation and digitization to streamline financial processes, reduce manual efforts, and improve data accuracy. This includes implementing and managing automation tools, utilizing digital technologies, and staying updated with industry trends to continuously enhance the efficiency and effectiveness of financial operations. Essential: Technical Accounting Knowledge : Strong technical accounting background including thorough knowledge of International Financial Reporting Standards (IFRS). Communication Skills : Excellent oral and written communication skills including presentation skills, within multiple levels of organization. Analytical Skills : Applied thinker using initiative to overcome challenges. Time Management : Ability to prioritise and manage time efficiently. Stakeholder Management : Strong communicator with the ability to manage stakeholders/non-direct reports effectively to implement changes. Digital Proficiency : Proficient in the use of automation tools, digital technologies, and data analytics software. Experience & Qualification: Professional Qualification : ACCA/ACA qualified (15+ years) or any other appropriate professional qualification in financial accounting and reporting of a global organization is preferred. Experience : Breadth of progressive experience, including audit training in professional firm and post qualification experience in Industry. Technical Proficiency : Proficient in use of SAP (or similar) and MS Office, associated software and new age tools. Experience in a role with strong impact without authority’ (e.g., project management, functional/dotted line/matrix/cross locational team management) is desirable Key attributes are the ability to conceptualize, visualize, ideate and “think out of the box” Resilient self-confidence and self-assurance. Experience in dealing with persons of other nationalities is as added advantage Attention to detail and sound understanding of the absolute necessity of compliance with policies, standards and the criticality of an effective controls framework Experience in the Telecom industry is as added advantage
Posted 1 month ago
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