Description Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - 9 What you will do Ensure that process documentation remains current and high quality (continuous improvement) Lead the update of process documentation Some of the steps involved in coordinating the creation of process documents is:  Create a project plan and timeline,  Collaborate with various finance stakeholders to walk through processes  Lead meetings with stakeholders in Finance to gain required information  Document the process as a process flow, desktop procedure document  Design changes to the process  Perform self-review of resulting document  Explain document to applicable parties to obtain alignment and approval. For continuous improvement of process documents: Investigate and identify if a change in the process documentation is needed Lead meetings to keep Snr Management informed and updated on roadblocks, progress and support required. You will be a great fit if you 4-6 years’ experience Proficient in English and good presentation skills Bachelors/ Masters in accounting Work experience in Finance domain Experience in process and procedures design/development Proficiency in Microsoft Office Tools especially Visio & Powerpoint Knowledge and experience in process automation, dashboard creations, Power BI, Power automate Detail-oriented, curious / asks questions, able to work independently, collaboration, project management and good interpersonal skills Able to work and progress independently and manage multiple priorities, time management skills Cross-regional project management experience will be a plus What you can expect A supportive and inclusive work environment. Exposure to real-world projects Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - 9 What you will do Ensure that process documentation remains current and high quality (continuous improvement) Lead the update of process documentation Some of the steps involved in coordinating the creation of process documents is: Create a project plan and timeline, Collaborate with various finance stakeholders to walk through processes Lead meetings with stakeholders in Finance to gain required information Document the process as a process flow, desktop procedure document Design changes to the process Perform self-review of resulting document Explain document to applicable parties to obtain alignment and approval. For continuous improvement of process documents: Investigate and identify if a change in the process documentation is needed Lead meetings to keep Snr Management informed and updated on roadblocks, progress and support required. You will be a great fit if you 4-6 years’ experience Proficient in English and good presentation skills Bachelors/ Masters in accounting Work experience in Finance domain Experience in process and procedures design/development Proficiency in Microsoft Office Tools especially Visio & Powerpoint Knowledge and experience in process automation, dashboard creations, Power BI, Power automate Detail-oriented, curious / asks questions, able to work independently, collaboration, project management and good interpersonal skills Able to work and progress independently and manage multiple priorities, time management skills Cross-regional project management experience will be a plus What you can expect A supportive and inclusive work environment. Exposure to real-world projects FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results. With One FedEx Culture, We Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 What you can expect… Eg. A supportive and inclusive work environment. Exposure to real-world projects Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested to join Team FedEx? Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together. What will you do? We are seeking for highly skilled Chartered Accountant to manage Record to Report vertical in Finance. This role involves activities to benchmark best practice, identify process improvements and document processes like Fixed Assets/Lease Accounting, Intercompany Reconciliations, Bank transactions, Statutory audits etc. It will also involve working closely with the internal and external stakeholders to drive operational excellence. The ideal candidate will have extensive experience in finance, process optimization and change management. Key Responsibilities Ensure that process documentation is current and high quality (continuous improvement) Lead and manage end to end process improvement/standardization initiatives including documentation (preparing DTP’s & Process Flows’) For continuous improvement of process documents: Investigate and identify if a change in the process documentation is needed, align with different regions, benchmark on best practices and standardize processes. Lead meetings to keep Snr Management informed and updated on roadblocks, progress and support required. Co-ordinate BPO activities and lead service delivery management ensuring timely, efficient and high-quality delivery of services to internal and external stakeholders. You will be a great fit, if you have 3-6 years’ experience after CA Education – CA must Proficient in English and interpersonal skills Work experience in Record to Report process Experience in Process improvement initiatives Strong project management skills with proven ability to lead cross-regional projects Experience in process and procedures design/development. Lean Six Sigma Certified Proficiency in Microsoft Office Tools especially Visio & Powerpoint, Advanced Excel, Power BI Able to work and progress independently and manage multiple priorities, time management skills Strong analytical and problem-solving skills with a data driven approach to decision making Experience of BPO management will be a plus Knowledge of RPA, AI tools will be a plus What you can expect… A supportive and inclusive work environment. Exposure to real-world projects Our Commitment to Equal Opportunities Acccuracy & Attention to Detail;Written & Verbal Communication Skills;Planning & Organizing Skills;Project Management Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description We are seeking for highly skilled Chartered Accountant to manage Record to Report vertical in Finance. This role involves activities to benchmark best practice, identify process improvements and document processes like Fixed Assets/Lease Accounting, Intercompany Reconciliations, Bank transactions, Statutory audits etc. It will also involve working closely with the internal and external stakeholders to drive operational excellence. The ideal candidate will have extensive experience in finance, process optimization and change management. Key Responsibilities Lead and manage end to end process improvement/standardization initiatives including documentation (preparing DTP’s & Process Flows’) Partner with Senior Management and stakeholders in driving and implementing such initiatives Ensure alignment of projects with business & functional leadership Identify opportunities for improvement and propose solutions to optimize processes Oversee change management strategies to ensure smooth transition Monitor BPO performance to ensure they operate efficiently and meet set objectives Co-ordinate BPO activities and lead service delivery management ensuring timely, efficient and high-quality delivery of services to internal and external stakeholders. You will be a great fit, if you have 10-15 years’ experience after CA Education – CA must Proficient in English, excellent leadership and interpersonal skills Work experience in Record to Report process Strong project management skills with proven ability to lead mid/large scale cross-regional projects Experience in process and procedures design/development. Lean Six Sigma Certified Proficiency in Microsoft Office Tools especially Visio & Powerpoint Able to work and progress independently and manage multiple priorities, time management skills Strong analytical and problem-solving skills with a data driven approach to decision making Experience of BPO management will be a plus Knowledge of RPA, AI tools will be a plus What you can expect… A supportive and inclusive work environment. Exposure to real-world projects Acccuracy & Attention to Detail;Written & Verbal Communication Skills;Planning & Organizing Skills;Project Management Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Support change management efforts by assessing the impact of proposed changes on business processes and systems, and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Requirements Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description GSP/Associate Country(ies), Coverage, Business Review, Coaching and Mentoring, Sales Calls, Customer Acquisition & Retention, Pre-Sales, Customer Proposal Creation, Pricing Proposal, Account Activation, Post-Sales, Competition Monitoring Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - S1 What Will You Do Align with GSP/Associate Country to drive FedEx business Coach, mentor sales teams in GSP countries to manage territories and sell FedEx services Review FedEx business in GSP country to grow profitable revenue Attract new clients by innovating and overseeing the sales process for the business. Research opportunities in new and existing markets. Prepare and deliver pitches and presentations to potential new clients. Foster a collaborative environment within the business. Communicate with clients to understand their needs and offer solutions. Create positive, long-lasting relationships with current and potential clients. Run outbound campaigns (phone calls, emails, etc.) to create sales opportunities. Develop and present customized proposals for each client’s specific business needs. You will be a great fit if you have Minimum Education Bachelor’s degree/MBA or equivalent Minimum Experience 3-4 years of work experience in commercial or industrial sales Knowledge, Skills and Abilities Business acumen Global Perspective Channel Management FedEx Knowledge Industry knowledge Strong presentation skills Influencing and persuasion skills Negotiation skills Excellent written and verbal communication skills Networking skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description GSP/Associate Country(ies), Coverage, Business Review, Coaching and Mentoring, Sales Calls, Customer Acquisition & Retention, Pre-Sales, Customer Proposal Creation, Pricing Proposal, Account Activation, Post-Sales, Competition Monitoring Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade – S2 Align with GSP/Associate Country to drive FedEx business Coach, mentor sales teams in GSP countries to manage territories and sell FedEx services Review FedEx business in GSP country to grow profitable revenue Attract new clients by innovating and overseeing the sales process for the business. Research opportunities in new and existing markets. Prepare and deliver pitches and presentations to potential new clients. Foster a collaborative environment within the business. Communicate with clients to understand their needs and offer solutions. Create positive, long-lasting relationships with current and potential clients. Run outbound campaigns (phone calls, emails, etc.) to create sales opportunities. Develop and present customized proposals for each client’s specific business needs. Additional Job Description Minimum Education Bachelor’s degree/MBA or equivalent Minimum Experience 3-4 years of work experience in commercial or industrial sales Knowledge, Skills and Abilities Business acumen Global Perspective Channel Management FedEx Knowledge Industry knowledge Strong presentation skills Influencing and persuasion skills Negotiation skills Excellent written and verbal communication skills Networking skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for ensuring the reliability, scalability, and performance of cloud-native systems across AWS, Azure, or GCP environments. Leverages advanced skills in Kubernetes, Infrastructure as Code (Terraform, CloudFormation), and configuration management tools (Ansible, Puppet, Chef) to manage and automate cloud infrastructure. Leads the implementation of containerized solutions, CI/CD pipelines, and proactive monitoring using tools like Prometheus, Grafana, Splunk, and ELK Stack. Develops and executes robust testing strategies, streamlines incident response, and enhances service performance through real-time observability and automated dashboards. Cloud Platforms: Advanced proficiency in one or more cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP), including expertise in services such as EC2, S3, RDS, and VPC networking. Container Orchestration: Strong experience with container orchestration platforms such as Kubernetes, including deployment, scaling, and management of containerized applications. Configuration Management and Automation: Proficiency in configuration management tools such as Ansible, Puppet, or Chef, with a strong emphasis on automation and infrastructure as code (IaC) practices. Monitoring and Observability: Hands-on experience with monitoring and observability tools such as Splunk, Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), or similar solutions for real-time system monitoring, logging, tracing, and alerting. Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD pipelines and tools such as Jenkins, GitLab CI/CD, CircleCI, or Travis CI, including automated testing, deployment, and rollback strategies. Infrastructure as Code (IaC): Proficiency in IaC tools such as Terraform or CloudFormation for provisioning and managing infrastructure resources declaratively. Scripting and Automation: Strong scripting skills in languages such as Python, Shell, or Go for automating repetitive tasks, managing configurations, and orchestrating deployments. Databases and Datastores: Experience with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra), time series databases Including performance tuning, replication, and high availability configurations. Security Best Practices: Familiarity with security best practices for cloud environments, including identity and access management (IAM), encryption, network security, and compliance standards such as PCI-DSS and GDPR. Version Control Systems: Proficiency in version control systems such as Git, including branching strategies, code reviews, and collaboration workflows. Synthetic Monitoring: Experience with synthetic monitoring tools such as New Relic Synthetics, Datadog Synthetics, or Selenium for simulating user interactions and monitoring application performance from external locations. Network Understanding: Strong understanding of networking, distributed systems, microservices architecture, and other relevant architectural concepts. Analytical Skills: Excellent problem-solving skills and the ability to troubleshoot complex issues in production environments. Responsibilities Efficient Lifecycle Management: You will be enhancing application and cloud service lifecycles. Reliable Software Improvement: Boost software dependability for organizational efficiency. Expert Guidance in Reliability: Provide expert direction on reliability practices. Robust Testing Development: Develop effective testing strategies and tools. Adaptable SRE Solutions Implementation: Implement flexible solutions to enhance system stability. Dashboard Development Leadership: Lead comprehensive SRE Dashboard creation. Optimized Performance Testing Deployment: Deploy specialized tests for peak system performance. Swift Incident Resolution: Resolve production incidents promptly to minimize disruptions. Continuous Service Enhancement: Enhance service reliability through proactive measures. Proactive Anomaly Management: Identify and address anomalies before they impact operations. Automated Dashboard Setup: Streamline dashboard provisioning for efficient operations. Precise Code Debugging: Investigate and resolve issues at the code level efficiently. Seamless Release Integration: Integrate SRE practices seamlessly into the release cycle. Efficient Process Automation: Automate repetitive tasks to save time and resources. Dynamic SRE Solutions Enhancement: Assess and enhance SRE solutions for optimal performance. Collaborative SRE Implementation: Work with teams to implement and refine SRE practices. Proactive System Enhancement: Improve system resilience through proactive initiatives. Effective SRE Training Delivery: Deliver training sessions for widespread SRE knowledge. Scalability Strategy Planning: Design strategies for scalable infrastructure growth. Proactive Improvements: Spend at least 50% of your time on proactive improvements to system reliability and resilience Training: Conduct SRE training sessions Nice To Have Previous FedEx experience Master’s degree Domain knowledge in logistics, finance, or supply chain Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline. TOGAF certification and SAFe Agile certification strongly preferred. Experience: Six to seven (6-7) years equivalent work experience in information technology or engineering environment with a direct responsibility for strategy formulation and solution/technical architecture, as well as designing, architecting, developing, implementing, and monitoring efficient and effective solutions to diverse and complex business problems. Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description FXEMEISA_4: On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service. "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing projects. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities. Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Lead and implement regional projects, collaborating with cross-skilled teams to ensure successful execution and alignment with organizational goals and standards. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Purchase to Pay ; Recort to Report; Invoice Process; Purchase Orders; General Ledger; US GAAP What You Will Do Manage and oversee end-to-end Purchase to Pay (P2P) processes, ensuring timely and accurate processing of purchase orders, invoices, and vendor payments. Lead Record to Report (R2R) activities, including journal entries, reconciliations, and month-end/year-end closing processes in compliance with corporate timelines. Ensure accuracy and compliance in invoice processing, resolving discrepancies and coordinating with internal teams and vendors as needed. Maintain and monitor purchase orders, ensuring alignment with budgetary controls and procurement policies. Oversee General Ledger (GL) accounting, ensuring accurate classification and recording of financial transactions in accordance with internal controls. Apply deep knowledge of US GAAP to ensure financial reporting integrity and compliance with regulatory and corporate standards. Act as a technical expert in complex accounting matters, providing guidance and interpretation of policies and procedures to internal stakeholders. Support management with the analysis, interpretation, and application of complex financial data to aid strategic decision-making. Lead or contribute to cross-functional projects, applying subject matter expertise to improve processes, systems, and financial controls. Drive continuous improvement in accounting operations by identifying control gaps, recommending solutions, and supporting implementation of best practices. You Will Be a Great Fit If You Have relevant experience in P2P & R2R with an overall working experience of 8 to 10 years with a background of BPO industry. Experience in Process facilitation, Process designing, Process excellence and process owner. Basic accounting background. Acccuracy & Attention to Detail;Written & Verbal Communication Skills;Planning & Organizing Skills;Project Management Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Grade 4, Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description GSP/Associate Country(ies), Coverage, Business Review, Coaching and Mentoring, Sales Calls, Customer Acquisition & Retention, Pre-Sales, Customer Proposal Creation, Pricing Proposal, Account Activation, Post-Sales, Competition Monitoring Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade - S3 Align with GSP/Associate Country to drive FedEx business Coach, mentor sales teams in GSP countries to manage territories and sell FedEx services Review FedEx business in GSP country to grow profitable revenue Attract new clients by innovating and overseeing the sales process for the business. Research opportunities in new and existing markets. Prepare and deliver pitches and presentations to potential new clients. Foster a collaborative environment within the business. Communicate with clients to understand their needs and offer solutions. Create positive, long-lasting relationships with current and potential clients. Run outbound campaigns (phone calls, emails, etc.) to create sales opportunities. Develop and present customized proposals for each client’s specific business needs Additional Job Description Minimum Education Bachelor’s degree/MBA or equivalent Minimum Experience 6-7 years of work experience in commercial or industrial sales Knowledge, Skills and Abilities Business acumen Global Perspective Channel Management FedEx Knowledge Industry knowledge Strong presentation skills Influencing and persuasion skills Negotiation skills Excellent written and verbal communication skills Networking skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Supply Chain Solutions & Engineering; Clearance Regulatory; Clearance Admin; Cross Border Custom Clearance (f2f/ online) What Will You Do Manage and oversee clearance and brokerage operations, ensuring efficient and compliant processing of shipments. Provide administrative support for brokerage services, including documentation and record-keeping. Deliver exceptional customer service for clearance-related inquiries, resolving issues promptly and professionally. Handle and manage cage operations, ensuring secure and accurate processing of shipments. Collaborate with supply chain solutions and engineering teams to optimize clearance processes. Stay updated with clearance regulations and ensure all operations comply with relevant standards. Administer clearance processes, ensuring timely and accurate processing of shipments. Facilitate cross-border custom clearance, both face-to-face and online, ensuring compliance with international regulations. You Will Be a Great Fit If You Have the relevant experience for 4 to 6 years in the industry with clearance knowledge. G Card certified Accuracy & Attention to Detail Microsoft Office & PC Skills Planning & Organizing Skills Interpersonal Skills Problem Solving Skills Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Procure to Pay; Process Management, Process Excellence, Process documentation, Process design. Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise. Acccuracy & Attention to Detail;Written & Verbal Communication Skills;Planning & Organizing Skills;Project Management Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Export Controls; Customer Services; Clearance Regulatory; Clearance Admin Inbound/ Outbound; Clearance Admin; Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Numerical Skills;Written & Verbal Communication Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, coordinating product backlog prioritization, supporting UAT efforts, aiding in change management, analyzing data for insights, identifying process improvement opportunities, and contributing to strategic objectives. Act as a key leader for cross-functional Scrum development team to deliver valuable product enhancements and integrations. Understand and convey the business processes and problems to the Scrum team. This job represents the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. Translate business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. Collaborate in the prioritization of the product backlog, working closely with product owners and development teams to refine priorities and ensure alignment with business priorities. Coordinate UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. Support change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. Have worked on analytical dashboard to review the program adaption and build specific improvements to enhance Customer Experience Worked on any Presale/RFP or equivalent positions to spearhead the Business Problem Idea to Implementation without full clarity on Prior experience on Logistics is must as this position is an immediate hiring for critical job Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Requirements Relevant work experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Responsible for defining application technology and architecture, maintaining the architectural runway, ensuring feasibility and sustainability, managing non-functional requirements, defining delivery approaches, identifying improvement opportunities, monitoring emerging technologies, and mentoring other architects for skill development. Through cross-team collaboration, define the technology and architecture that connects the application solutions within ARTs, while guiding the development/engineering team in their portion of the solution’s design. Define, build, and continuously maintain the application architectural runway to provide a technical foundation that allows teams and ARTs to create new functionality quickly and reliably. Collaborate with other architects to ensure application solutions are feasible and sustainable by applying FedEx best practices and design standards. Manage non-functional requirements and compliance to ensure application solutions meet necessary quality attributes such as performance, scalability, security and maintainability for acceptance by stakeholders. Collaborate with other architects to define the right delivery approach, including processes, methods, tooling, and partners to define and agree on the service design. Identify risks and continuous improvement opportunities for application solutions through utilization expert business knowledge. Continuously monitor the industry and evaluate new or emerging technologies used by internal teams to ensure they meet FedEx technological standards. Coach and mentor other IT architects to develop their skills and expertise. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline. TOGAF certification and SAFe Agile certification strongly preferred. Experience: Six to seven (6-7) years equivalent work experience in information technology or engineering environment with a direct responsibility for strategy formulation and solution/technical architecture, as well as designing, architecting, developing, implementing, and monitoring efficient and effective solutions to diverse and complex business problems. Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Description Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Export Controls; Customer Services; Clearance Regulatory; Clearance Admin Inbound/ Outbound; Clearance Admin; Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Numerical Skills;Written & Verbal Communication Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less