Business Process Management Company Is Hiring - Chat Process

1 - 5 years

3 - 5 Lacs

Pune

Posted:10 hours ago| Platform: Naukri logo

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Skills Required

Chat Process Customer Care Blended Process Email Support Customer Service Email CCE Non Voice Process Semi Voice Chat Support Non Voice Bpo Non Voice International Chat Process Email Process US Process Customer Support CSE Chat Blended Web Chat Jobs in Pune UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, call Mr Prince at 9599818162

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Talent Advisors Solutions
Talent Advisors Solutions

Human Resources

New York

50-100 Employees

25 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    COO

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